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"They did a good job and overall I had a good experience. Very professional in the way they explain the process and the equipment that they will use, I will recommend."

"Andrew and Bill are great to work with. They came to my home and worked up a quote. They walked me through all of their paperwork. They answered multiple questions. I got several estimates, but the way they presented themselves I went back to them to do the job. They are very professional. Their workers are too! They were there on time everyday. It took 3 full days to do my roof. They did an outstanding job! Beautiful work! Even my neighbors commented on the great job they did. They take their time and do it right! I am extremely happy with my roof and all of them. I wouldn't hesitate to have them do work for me. If you want a roofer, they are the ones to do it! You won't be disappointed! Thank you so much APC! Keep up the good work!"

"Tri state construction did my moms Naighbor roof She asked the owner of Tri state to help her with leak around chimney He was so kind to fix it for no cost Very great gesture to do this for older lady God bless you"

"This is a follow-up to my original review written on 8 October 2019. I do not know how to edit/delete my original review on Home Advisor so this is the best I can do. On 23 October I was contacted by phone by Alan and John who are project managers at United Home Experts. They had just read my 8 Oct review and wanted to speak with me about how my issues could be addressed. They apologized for the time delay (which resulted when the incorrect siding was received) and for not replacing the rotted plywood sheathing. In addition to the originally- agreed-upon $300 lowering of the project cost they added $250 to that amount. My credit card was credited with $550 on 25 Oct. I have increased my rating from 3 starts to 5 stars since I am now very impressed by their desire to do whatever they must in order to maintain their historical good reputation. But as I stated in my original review, I still strongly suggest that the homeowner try to be home while the work is being done so as to catch any errors/problems before they occur. But then this is a good suggestion with any contractor, not just United."

"Incredible communication from the first phone call to the final product. These guys were not the cheapest and certainly not the most expensive. We will be hiring them for another property. If I could give them 10 stars I would."

"I signed a contract with Jesse on March 26th for a deck replacement. His quote seemed fair and communication was good. He said that work could begin once he received the permit, which would take 1-2 weeks. On April 10th I asked for an update and he said the permit was still pending. The next day he says the city requested a drawing. April 15th he says the city now wants even more documents, causing this huge delay. April 16th I ask if it would help if I called the Building Dept myself to ask for an update? He said no, suggested it might delay things even further if the employees do not like me asking about it. So I leave it alone a few more days, but now it is been four weeks and I wonder if Jesse is just stringing me along, maybe finishing some other jobs and not being transparent with me on why this job is delayed. Finally, I look into the city records online (should've done this weeks ago). Not only is there no permit for this deck job, but there is no record of Jesse having a permit in Worcester at any time (the database seems to have at least 5 years of history), and I looked for all variations I could think of for his name and company name. So it is not looking good, but to make sure I am not missing anything I call the Building Dept. They tell me there is no record of Jesse requesting a permit for anything in Worcester (nothing is pending). When I spoke with him today (April 23rd), told him there is no record of a permit request, he says he is going to have a friend pull the permit because that friend always gets fast turnaround on his permits whereas Jesse does not (he even cited a recent example where he supposedly pulled a permit in Worcester but it took a long time - I did not bother telling him I know this is not true, these records are public and he's not in any of them). When I pushed back on his claims, saying there is no evidence of any of this, he says he was just at city hall dropping off documents... I doubt any contractor is going in person to city hall instead of using the online portal. Sounds like more b.s. to me. I was also interested to see the fees the city charges for permits: looks like they would have cost a few hundred dollars, not the three thousand that Jesse claimed."

"Nothing but praise. Timely arrival and departure, crew efficient, cleaned up after installation - my yard cleaner than when they arrived! Mike Taylor professional and helpful. Would highly recommend this company."

"Great job start to finish. Clear communication. Punctual. Crew were careful throughout the process. Would recommend."

"They did a good job but it was a confusing process with them."

"Great job, professional and honest"