Get matched with top sump pump or interior foundation drains installers in Westerville, OH

"I had a drainage system installed on August 7, 2025. After the first rainfall, I reported issues on August 13. The company returned and said a batch of PVC used did not have proper perforations and had to be manually modified. Since then, the system has continued to show problems, including erosion and exposed drainage pipe within less than a year. In December 2025, I submitted another service request. An appointment was scheduled, then rescheduled to January 2, 2026, but no one showed up and I received no communication. I followed up on January 6 and provided multiple dates I was available, but never received a response. Recently, I reached out again and was told the issue was not covered under warranty and to stop trying to schedule appointments. Very disappointing experience and lack of follow-through."

"Great job!"

"Personable, not pushy, friendly and did a wonderful job explaining what work was to be done."

"Unprofessional and Unreasonable pricing. I hired them last week to connect a refrigerator water line and move the water heater lines slightly away from the unit. While they did install a new shut-off valve and adjust the water heater lines, they failed to replace the existing copper refrigerator water line, even though it was very short, tight, and clearly not suitable. Instead of recommending a proper replacement, they tried to reuse the old copper line. As a result, the connection started leaking immediately when I pulled the refrigerator out, which is exactly what a professional should anticipate and prevent. The billing was also an issue. The technician arrived around 1:30 PM and finished by about 4:30 PM, which is roughly 3 hours of work, yet I was charged for 4.5 hours on an hourly basis plus parts. I had received other quotes for the same work in the $350?$450 range, but Jack L Plumbing charged $670, making them significantly more expensive with no added value."

"Charged an outrageous price. My husband had to call the company which then gave us a 50% refund. If not for that, the rating would have been zero. "

"Did an excellent job. Trying to hire them for other projects."

"The project was scheduled for 3/11/26, but the "pro" was running late and needed to reschedule. So we moved the day to 3/18/26 @ 10:00. Great! Everybody's on the same page and ready to rock. On 3/18/26 at 10:00, there's no call, no show, no project, no nothing. This is not the behavior of a "pro." This is unprofessional. Next time, I'll find someone who wants the work and handles their business properly and professionally. That company is NOT LIBERTY GENERAL CONTRACTING! "

"Easy to work with. Good communication. Very easy process and totally transformed my patio and porch. Ryan R and Bryan K did a great job for us."

"Keith, from Kleen Water, has done several jobs for me relating to issues with my well. His expertise is unmatched. Anyone who can put up with me is great :). Prices are reasonable, and he is always on site the day I call to assess the issue. The well issues have been a huge stressor for me, he always makes the process less stressful. His professionalism and knowledge is unmatched. I will recommend Kleen Water to all my rural neighbors."

"They did a great job"