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"They were wonderful and very helpful"

"Installed my elderly grandmother Norma's HVAC 6 years ago. Recently A coil was icing up. She was told she'd need a new A coil (not cleaning first). A-Coil was covered under 10 year warranty but not labor. They quoted her 2900 to install the new A-Coil. I checked with multiple other HVAC firms, and the labor to install this part and the refridgerant was on the order of 900-1000. This firm gouged my elderly grandmother. They didn't send her an itemized bill, so I think they just have a set price that includes the part. They took her money and there has been no effort by them to make this right. Watch out, they'll do this to you too or someone you love. They said it's inflation, but this is what happens when they sense that they can take advantage of someone. They won't talk to me (her grandson), only her, and told her there was nothing they could do and just took her money. Beware, use someone else, you cannot trust these people."

"Patrick Benigno came out today to give me an estimate for a new patio cover along with removal of the current cover. We went over what I wanted and expected of the new cover. I explained my expectations and what was a “must have.” The must have was guttering on the outside of the cover with gutter guards. We went outside so he could measure and determine what had to be done. He went over the product as well as the process. He was very thorough and I only had a couple of questions because he had already covered my main questions. We signed a contract the same day. I would highly recommend Four Seasons Home Products if you are interested in a patio cover."

"-Warning- One June 27, 2023, this company caused significant damage to our home by improperly replacing a condensation line. On the evening of July 1, 2023, they sent a tech to identify and stop the leak. He apologized profusely and stated that he had notified "people above his pay grade" to dispatch a team to dry the area and assess the damage. On the evening of July 3, 2023, Anthony PHCE (per Tim West), brought in a company (Power Dry) to dry the area (we discovered later that the drying process used was not the industry standard). Anthony PHCE hired another company (Phoenix Restoration) to obtain estimates to repair the damage and test for mold. Once Anthony PHCE received the mold report, Tim West held onto the results for 5 days before providing to us (he first reported the results to us, via telephone, stating that the counts were "off the charts"). He then emailed us the full report that showed toxic levels in the room that flooded and in an adjoining room (per Nick Fink with Phoenix, only 3 areas were tested per the direction of Tim West at Anthony PHCE). Tim West (Anthony) and Nick Fink (Phoenix) also told my husband and I, on several occasions, that we were safe staying in our home...contrary to what was stated in the air quality/ mold report. Tim West also shared with us that they received had received an estimate from Phoenix for $10,000+ to repair/remediate. It was at this point that all forward momentum by Anthony PHCE to repair/remediate stopped and they began shirking responsibility for the damages. To this date (7 weeks+), nothing has been done to repair the area or remediate. Their CEO/owner has yet to return our calls. We are currently living in a hotel with our dogs in hopes of lessening the current effects of exposure and hopeful that we won't have any long term effects. It has become overwhelmingly clear to us that this company has NO concern for the safety and well-being of their customers or their customer's pets or homes. Hey Anthony...you clearly took responsibility upfront, but then pulled back the reins when the company YOU hired gave you an estimate to your disliking...come on...do the right thing!! The "Owner's" response to some of my other reviews made a very random/general comment referencing my review as a "misrepresentation" without any further information/details. In addition, they directed me to talk to their insurance company? What??? I later added this addendum, and much like our requests to speak the owner via telephone, this too has gone unanswered: "Owner": You said my “review is a misrepresentation of what happened.“ If you do not immediately remove the words quoted above, I will let a judge determine who is misrepresenting what. Just so everyone knows who "Owner" is, are you: STEVE BURBRIDGE? An KC based employee of Anthony? TurnPoint Services in Kentucky? OMERS? BlackArch Partners? Who are you, "Owner?" *The tech (Matt) that came to fix the leak was extremely professional, knowledgeable, an excellent communicator, honest, and empathetic to the situation. Many of the techs we have worked with in the past do a great job. Our recent experience with Anthony PHCE's upper management has been deplorable. In my opinion, their actions and lack of action should be considered criminal (complaints have been filed with regulatory and prosecuting entities). I believe they knowingly endangered the health and safety of my family and pets, and compromised the integrity and value of our home."

"The worst company I have ever hired, poor workmanship, poor service, pricing is ridiculous. I put a review on their true rating site that’s 1.8 Look for it under Don R, it would not allow me to upload pictures, tried several times, but if I could it would be a picture says a thousand words."

"I ended up needing to contact a plumber on a Sunday prior to a Monday holiday to fix my stopped up kitchen drain. After reading reviews for several companies on Angie's, I decided to try Reddi Services. Fortunately, they were able to send Damion as soon as he was available from a prior job. After meeting him, I felt reassured he would be able to fix the problem without any unneeded add-ons. At the same time, he alerted me to possible complications that could arise with my very old and corroded drain pipes, of which I was aware. After repairing the clog issue, there was a tiny leak that appeared at the connection of where a remaining segment of old pipe led into the verticle drain pipe. He explained three possible ways to approach that repair and the possible risks of each. We agreed on a preferred approach. The final charge was more than just to open the drain, but made good sense for all the work he put in and seemed very reasonable under the circumstances. I would call Reddi and especially Damion again for any future plumbing problems."

"8 June 2024 Bordner did the roofing on our home three years ago for the previous owner. The roof has failed in multiple places, leading to part of the structure needing to be demolished (they don’t know how to install EPDM) and other parts of the roof to rot out entirely. When the problem was first noticed to be attributable to the recent ‘professional’ roof work, I asked to meet with a Bordner representative on site to review the leaks. I was fobbed off. I was told they were very busy and it could be a month. I asked again and said this was unacceptable to which they said they would be out in a week. As the damage was so bad and the site progress was being adversely affected, I said I would just hire someone else to replace their work and send them the bill. They then became available to meet and insisted they would do the repairs, if any repairs were to be done by them (yet ten days later no one had even been on the roof from Bordner). I was put onto one of their director’s Kyle whom I spoke with and emailed back and forth. He was not very forthcoming with information. He tried on multiple occasions to throw people not involved in the roofing under the bus , including the framer (who did 1,000’s of projects with Bordner). I later learned the framing subcontractor refuses to do work with Bordner because of their business practices and past experiences. They sent a PM to the site a several days later. A nice chap. We had scaffolding up around the house. I offered to let him up on it to see the roof, but he declined, so I showed him photos whilst standing just under the roof. In reviewing photos we also discovered the chimney flashing was incorrectly installed. I followed up the following day with Kyle to see what was going to be done to fix the roof. He again fobbed me off and said I may hear from a different director/owner. I asked who that person was and Kyle refused to tell me. I find it ironic that the marketing director, Kyle, deals with warranty claims. This speak volumes to how the business is run. After a week and much chasing, I finally got in touch with Sam Fleenor, a Bordner director. I was clear with him that time had run out for making excuses that repairs needed to be made or he would need to reimburse for the work. He again did not take responsibility and said someone would come out next week to look at it (after the previous week someone came out met me on site but did not want to look at it). With no timeline for repairs or resolution is site, we had no choice but to hire someone else to do the work to avoid more damage to the structure. Sam was to contact me Monday with how the roof issues would be resolved. Monday came and passed and no sign of Bordner via email or phone. I contacted them at five this evening to see where they were with our claim. Sam replied and said they drove by and it looked like we made the repairs. He offered to add more silicon to their poor chimney flashing, but nothing else. After being part of completing a roughly $20k roofing job three years ago which caused tens of thousands in damages, Bordner offer only to bring a tube of caulk. As an architect of nearly three decades, I have never seen such poor workmanship and belligerence from a contractor. Highlights of their workmanship include chimney flashing caulked to the sloping side of the chimney (should be stepped and cut into mortar joints), EPM membrane screwed onto plywood so that water passes straight through and destroys the structure, water p****** out of soffits, etc. You learn the most about a company when something goes wrong. Things went terribly wrong and Bordner has damaged our home with costs exceeding $20k. They now say the 3 year old roof is out of the 10 year warranty. 3 July. Bordner refused to get up and look at their roof issues. Now they claim it’s ‘unfortunate’ and they have learned. Imagine what their response to you will be when there is a problem. 16 July Still no resolution from Bordner. Warranty is useless and Bordner insurance is non-existant. We are out over $40,000 in damages…"

"Perfect. Done in 2 days."

"I would give Shawn Marsh 6 stars if I could. 100% professional job from start to finish. Excellent communications throughout. First class work. We needed a bathroom door extended to enable an unplanned visiting family member who is wheelchair bound to be able to use the bathroom. Shawn responded to my request on Angi in less than 24 hours. He came out and provided an estimate within 72 hours. Got the job completed on schedule and it looks great. Will use Shawn Marsh in the future for all our construction/renovation work."

"I am very pleased with the appearance of my ceiling repair, and the quality of time to have a completely finished repair The job was done with a very high level of professionalism and integrity"