Get matched with top in Westover, MD

"Poor experience, resulting in rotten wood being put up, gates that did not close properly, and fence posts that were not evenly spaced. When we complained we were told we were difficult customers. They eventually fixed the rotten wood but the posts could not be fixed and were told it was our fault because we did not know to ask that fence posts be evenly spaced. (Silly us - we assumed they'd do it right the first time since this is their profession and we've never installed a fence before!)"

"The did a beautiful job!"

"Their work has always been "top-notch." Over the last 25 years, they replaced the tile twice, repaired the coping stones when needed, and last summer installed all new modern coping stones. This spring they are scheduled to re-plaster the pool for the second time in 25 years. They also assist with deck renovation by applying the mastic between the coping and surrounding pool deck. We are always pleased with results of their work. They provide the cost of the work upfront and always stick to the agreed price. Scheduling is tricky as it depends on the weather but once they begin the work, they stick with it until it is done without much downtime for use of the pool."

"The quote was timely.  The work was performed on time. It was a good thing that we stayed around to keep the crew from making some mistakes in the layout. Essentially, we supervised the crew.  There was very little supervision by the company's management.  The work crew was great. They worked hard in some of the hotest heat of the year.  They listened to us and took care of the layout dveiations immediately."

"<p>The entire experience from beginning to end was hassle free.  Mike was punctual, professional, and a pleasure to work with.  He returned my calls, was there when he said he would be, and did the work without incident.  He even gave me an added bonus by tinting the roof paint the color of my shutters, which looks great!!  I would highly recommend Mike!!  A++</p> <br />"

"I called Chapel Valley to start the planning stage for work I was thinking about doing at my home. I received a call from Shannon Reed and met him at my home the next week. I reviewed their work with him and walked the area, giving me ideas and options for the area. I liked what I heard and when he sent me a proposal to have the plan drawn, I signed and returned it. After about one month after that Shannon set a time (keeping me in the loop the entire time via email and calls) to meet to review the plan. We met reviewed the plan and overall got all my needs and wishes and only needed to make a few changes and was blown away with the detail and attention to what they call a "conceptual plan" (compared to others I have purchased). He took the plan back and worked with his landscape architect to get it just right. I now have the plan and it is perfect and have some numbers for the install. I am working with Shannon and Chapel Valley to phase in the work and get some of the work installed this spring. I am also working with them to have them take over the overall grounds maintenance of my home. One thing to note with Chapel is if you are looking for the cheapest option, they are not it. If you are looking for a professional company that has the ability to take you from A to Z and be professional, polite, easy to communicate with then Shannon Reed and Chapel Valley Landscape is the way to go. Shannon made this whole thing happen with out a hitch and he was easy to communicate with and listened to my ideas and always easy to get via email. I would suggest that if you work with him use email to communicate, he was even replying late into the night and weekends. If you need work done or thinking of doing work, I would email Shannon or his office I think he works at their Dulles office, well worth the time."

"Very hard working. Showed up on time and worked well into the evening. Needed some additional work performed the <br /> following day, and showed up on time to complete the additional work, as well.  <br /> Very contentious about completing the work to the liking of the customer, and made some adjustments to the initial scope of work <br /> in order to leave us satisfied.  <br /> We decided to buy our own materials, so Kevin started out by completing his measurements and letting us know what was needed.While we were out purchasing the materials, he busied himself in removing all of the old materials that were to be replaced so that he was ready to start installing as soon as we returned--no time wasted. His measurements were right on target, and the materials we purchased were not wasted. <br /> We were also impressed by the attention to details and professionalism in the performance of the work. They took the time <br /> to explain what needed to be done and our options (pros and cons) for getting the work completed. We then picked the options which best fit our budget. <br /> For example, our initial budget was to have the rotted trim replaced with word trimming, which was based on my <br /> non-professional opinion that from a cost perspective this would work best for us. However, after explaining the long term benefits of replacing the trim with composite materials, we chose to go with composite--even though the initial price was about double the cost of word. <br /> In the past we got quotes for the work from contractors who would only quote replacing the word with composite materials, so we had nothing to compare the pricing against. We liked having it explained and for us to be the final deciders.   <br /> As a final note, one of our neighbors came over and requested that he do a minor repair to an exterior light on the outside of his garage, and Kevin was able to accommodate him immediately after completing the work on our home. <br /> <br /> <br />"

"Everything went smooth.  The crew came out first thing in the morning and was finished by 3:00 that afternoon.  The installers were very professional and cleaned up after the job. There was not one scrap of trash, nails or shingles to be found on the ground.  I am so pleased with the work, I am having them come back out and install new gutters and more. I highly recommend this company to anyone in need of a new roof."

"The company did not have technicians available to close my pool. Therefore, no services were done to justify rating them."

"They were good. They were pretty fast and came on time. My overall experience with them has been good."