Get matched with top foundation drainage installers and replacers in Whitewater, WI

"Initial work was acceptable, though they left a significant mess afterward. The real problem began with their ?Warranty,? which must be renewed yearly. My elderly mother missed a payment or two because no reminder was ever sent. When we tried to resolve the issue, Anthony (Tony) L. was extremely aggressive on the phone. Tony L. insisted we would need to pay $3,000 to recertify the work. When we asked about installment payments, he said ?No.? When we asked if they could set up automatic withdrawals to prevent future missed payments, he again said ?No,? even while boasting that they are a national company?apparently one that can?t manage automatic billing. When my elderly mother mentioned contacting the BBB, he threatened to sue her. He then made repeated calls to me and threatened to ?make trouble? with my employer. It is impossible to recommend a company that tolerates this kind of behavior from one of its service managers. Avoid this company."

"Competent quality work with professionalism and great customer service."

"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

"DO NOT use this company. Paid up front and they never showed up to finish The job. Horrible experience."

"I would not recommend this company. The crew arrived late, did not work efficiently, and left an hour early. There was also a lot of time spent walking around without actually working. My project specifically involved large weed removal, which was agreed upon in advance. However, partway through the job, I was told they couldn't complete that portion because there wasn’t room in the trailer—despite there being available space in both the trailer and the back of the truck, especially if tarps had been used. Instead, the team shifted to removing small weeds (which I didn’t need), stating they had to fill the 8 hours per Eric, the owner. Our contract clearly outlined 8 hours of labor, and the $250 trailer fee for removal was supposed to be separate from that work time. Despite this, the crew left early, saying they needed time to drop off the trailer. I reached out to Eric three times and requested that the team return to complete the job as agreed or to issue a partial refund. He has not responded. (Ironically, he was very responsive when securing the job—something echoed in other reviews.)"