Get matched with top sump pump repair or replacers in Winston Salem, NC

"Very professional, on time, great work! Would hire again"

"Cody West he was very polite and courteous .HE made the repair quickly and efficiently. I highly recommend"

"Aaron came out to replace a (PRV) pressure reducing valve. He was professional, kind and did a great job for a reasonable price. Thanks so much Drip Doctors, I will definitely call on you again."

"Good they had to come back 3 times the alarm kept sticking twice and the third time Matt knew what the problem was after he looked at the sump pump I was very happy overall with tarheel basement they listened and took care of the problem immediately I would highly recommend them"

"My first impression of Thermo Direct was very favorable for the following reasons: (1) the timely response (within minutes) to my online request to Duke Energy for a referral (the scheduler [Loretta?] is an interesting lady [personality] who obviously knows her job and gave me confidence that she would take good care of me (Thanks!), (2) the same day appointment for a diagnostic visit (and what I assumed would be a repair on the same day or the next day), and (3) the photos shown to me and emailed to me today by the very courteous, polite, very competent, and trustworthy Service Technician, Corey Woodward. What I did not realize was that parts had to be ordered and received and that a future appointment for repairs would be needed before my downstairs, that was totally without heat for more than a week, could be safe and functional for me, an elderly person. However, Corey Woodward and Anita, the scheduler, restored my confidence in and respect for Thermo Direct by their prompt, courteous , and apologetic responses to my need for emergency repairs today (the Friday following my first contact with this company). Those two employees saved that company from a negative review from me. Thank you. I am grateful and now warm. (smile) By the way, the photos submitted via email to me gave me my first view of my attic after I purchased my house in August 2007. Wow! Thanks for that photo, Corey Woodward. Thank you, Corey Woodward and Anita, also for letting me lecture both of you about communicating better with me and other customers about the unavoidable wait for parts and future repairs. You're the man! You're the woman! (I hate slang, but that one fits both of you.) God bless you and your company, Thermo Direct. Amen."

"Service was quick and efficient! Ed was great in explaining the issue and the needed repair"

"Installed sump pump. Didn’t press for the more expensive, expansive project. I appreciated that. I also loved that they communicated and set times and dates and confirmed. So far so good. We will see if problem is resolved."

"Service was top notch and the cost was very reasonable! Will you them again."

"The folks at Dry Otter were really great. They looked at our problem designed a solution and executed the job with the upmost respect for our home. Kevin and Mark were involved during the entire process. They listened to our concerns and provided feedback in a professional and friendly manner. Eduardo did a great job! Once the work was complete they checked in to ensure that the work solved the problem. I would not hesitate to recommend them."

With over 10 years of experience, I take pride in my quality craftsmanship. We are owner operated, and believe in building long-term relationships with our clients by delivering honesty along with exceptional work. We pride our company on reliability, great communication, integrity, and customer service. We are experts in our trade and will do our best to keep you as educated as we can on your particular project. Give us a call today! We look forward to working with you!