Get matched with top foundation drainage installers and replacers in your area

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Came out and inspected. Found that my foundation was just fine. Noted a non serious slope in basement slab, but said it could wait a long time. Didn’t need to spend 20-30k on a fix."

"Groundworks were contracted to encapsulate the crawl space, with a dehumidifier, intellijacks & sump pump. The inspector showed us pictures & videos of what the work would look like on completion, & explained how each solution would be installed. They tried to charge me more for vent covers until I showed them the contract covering this part. The foreman told me there was a reset button for the sump pump to be installed on an exterior wall, but they did not install it, instead said they would put in a service order. I haven’t heard anything about this issue yet. When they installed the moister barrier, they excluded the cement pads I was told it cost extra to have them covered. When I signed the contract, I was never told there would be extra charges for vent covers or cement pads to be covered. The contract I signed covered a complete encapsulation, but this is not what I got. This is a bait & switch. I would not recommend Groundworks."

"They were great. They had a great communication. They exceeded our expectations."

"We have used MTU Services LLC twice in the last 3 years. Two projects involving extreme foundation repair for our home in Spokane, WA. Mark and his crew are OUTSTANDING in every way! MTU has old fashion values, no price gouging, detailed bids and the crew is excellent in communication with the home owner while on site each day. Our major repairs took months because the original builder in the 1950's did not put in appropriate footers and a portion of our house began to sink. MTU also completely gutted a basement room that was compromised, jack hammered the concrete out, installed new metal ceiling beams, posts, dug new footers, metal mesh on the floor, poured and leveled the brand new floor. The hardest working real men I have seen in decades and no complaining what soever. Mark is great in keeping in touch with home owner on any questions, concerns, and is excellent on educating the homeowner along the way. One of the best companies I have ever had the pleasure to work with!"

"Very nice work"

"Joe and his team did an incredible job! I can’t believe how great our backyard looks and how functional it is. In less than 1.5 days, Joe’s team removed rocks and other debris, extended our garden beds, planted 14 arborvitae trees, some lilac bushes, and a flowering dogwood tree. They set up our raised gardening area, laid a weed barrier, grass barrier and bark so it is beautiful and functional. They also removed a small pool and pavers and replaced with sod. They also laid a drip line that is easily controlled by our existing sprinkler system. Joe was super easy to work with and very accommodating. He understood my vision and had great suggestions for design. Would definitely work with Joe again!"