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"as advertised"

"Brian identified the problem right away and was very informative and patient explaining how to avoid the problem in the future. He also took extra time to provide me with multiple tips to help my HVAC run as efficiently as it possibly can. This was my second time using the company and I can not recommend them enough! Super helpful, friendly, honest, and knowledgeable staff."

"Did a great quick job and were much cheaper than the other company."

"Fabulous! Highly recommend!"

"Rudy and his crew were awesome! They take pride in their work and do a very thorough job. The floors they installed were done right and they take extra precaution to ensure that there is no issues when they’re done. I was impressed by how well they kept the job site organized and clean. I would highly recommend them to anyone looking for hardwood work. They recommended permanent fixes for things that I had missed and ensured the floors looked incredible."

"Really shady scam operating out of Aurora, IL area. Called them asking them to send a tech for furnace tuneup and who is qualified to install a T10+ thermostat kit to furnace, AC, and humidifier. It wasn't that I couldn't handle it myself, but rather to have Honeywell warranty the unit, a certified tech must install it. Well, the tech they sent, Brandon, not only wasn't qualified to install the kit, but also had no knowledge of this kit at all. But after looking at the box, said it would cost about $20-$30 to install on top of the $149 furnace tuneup. I agreed saying I can afford the $200 total. Since I had another contractor working on our 2nd floor, I let Brandon work in the basement on the HVAC equipment. When I came back down to the first floor a couple hours later, I saw the Buchner truck outside still. When I went to the basement, I found Brandon sitting on the floor reading the manual. Mind you, he never said he was charging more than the $200 I approved. He had apparently been unable to get the humidifier to power on. It seems he had decided to change the humidifier to being powered by the furnace, which is not compliant with Honeywell authorized procedure for that unit. When he had Honeywell support on speakerphone, the specifically told him he couldn't power it from furnace, and to reconnect it to the transformer it was originally on. After ending the call, he still didn't tell me he was charging me more than $200, so I went back up to the contractor two floors up. Finally, four hours later, I had to go to work. At five hours, he hands my wife an invoice for $900 for the work. But that's not all, he also tells us the humidifier board is dead, even though it had been running with no issue prior to Brandon arriving. Of course I refuse to pay the $900 invoice and call Buchner. When they have the Service Manager call me, he tells me that Brandon never said it was $20-$30 to install the kit and that Brandon is competent and wouldn't damage the humidifier from working on it. The manager finally agreed to send his other tech, Tony, to diagnose the equipment, no charge only after I inquired. Tony comes out later in the week with my wife home. He determines that "Brandon did not land one of the humidifier wires correctly and that the equipment is now online. But during conversation with my wife calls her a liar when she says that Brandon never said he was charging us beyond the $200 we agreed to until he handed her the $900 invoice. About a week later, I get an updated invoice from Buchner in the mail for $181, which I called them to pay immediately. I figured they must have agreed that Brandon had made one or more mistakes, and was doing the right thing. Oh was I wrong! A couple weeks later, I'm trying to clean up the loose humidistat wires that are supposedly not connected anymore because it is now wirelessly digital instead of wired analog. WRONG! As soon as two wires touched, I see an electrical arc, and my new thermostat goes dark. I immediately call Buchner, but the answering service says there is a note in their system to not service our address. She tells me to call Monday, which I do. The primary secretary tells me they "discounted" the work they did and there was a note to no longer service our address and I would have to speak to the Service Manager, which I agreed to do. Well, several days, and no call from them to my phone and no call to wife's phone. So I contact my contractor who is a licensed electrician and plumber, and also fixed a few pre-existing electrical issues in the house already. With his guidance, we identified the problem to be a blown fuse on the furnace board. So to recap: ● Poor customer service ● Unqualified HVAC Technician ● Attempt to commit fraud (charging customer while they teach themselves how to do their job) ● Attempt to charge nearly 5x the amount they were initially approved for without renewed consent ● Dishonest techs and Service Manager"

"From start to finish Robert and his team were incredible..He listened to what my thoughts were and he brilliantly came up with a beautiful landscape package..They were punctual and paid attention to detail, hence is why I hired a fellow military veteran..I highly recommend Semper Fi for all of your landscaping needs; you won’t be disappointed!!"

Voss Heating and Air Conditioning is a family owned business serving the heating and air conditioning needs of Southern Illinois for 40 years. We specialize in residential replacement and new construction, as well as light commercial heating and air conditioning. We also specialize in custom sheet metal fabrication and welding.

Family owned and operated with 11 years of offering the highest level of quality and customer service.

"Good company. Kevin communicates well, lets you know when he will be there, and follows through on commitments. He also follows instructions and corrects any mistakes I identify. Very satisfied with Four Brothers."