Get matched with top sump pump repair or replacers in Charleston, WV

"I have never had such outstanding customer service and value from a contractor. The gas company turned off our gas after they detected an outside leak. Brandon came by and gave me an estimate assuming worst case (having to dig up and replace the gas line, along with some other work indoors required by the gas company). Brandon and his crew began digging up the gas line but discovered black earth that he suspected was discolored from the gas leak. He was able to fix the line where the leak was instead of replacing the entire line. He even called the gas company after the repair (finishing at 8 pm), waited until the gas company could come out to verify the integrity of the repair, and got our gas turned back on at about 9:30 that evening. This was when the temperature outside was 5 degrees! He didn't want us to have to go another night without heat. Wow. He also discounted the indoor repairs by $900 by finding a way to fix a gas line without having to replace the entire line. If you are in the Charleston WV area, you can't go wrong calling Brandon!"

"It was a pleasure to have them advise me on my home in Berkeley Springs, WV. The original estimate was not changed due to my house having an ancient type of foundation that precluded them from cutting into the cement floor for the tile drains. The alternative was sheeting applied to the walls with a "guttering" type baseboard that collects the water and gravity drains it to the sump pump. " hollow plastic baseboard is installed along the base of basement walls to form a drainage channel that directs water to a sump pump system. A baseboard-type drainage system is sometimes recommended when the basement slab is too thin to accommodate a French Drain." It cost $5000 to install the entire drainage system and sump pump in 2017. Works so well no moisture for the past 2 years. Had maintenance done on original work for $178 in 7/2019. I hope it lasts for years to come."

"I have had thus company at my house & two rental units. They were timely and professionally repaired the projects. During a recent extreme cold spell, water lines underneath the house had frozen and water was leaking everywhere. We decided to replace the copper lines with pex and thr tenant had running water again."

"Better communications between salesman and installers ; installers unaware of the concrete steps that had to be dealt with while installing the sump pump.an onsite decision had to be made before work began."

We are committed to excellence in every aspect of our business. \nWe uphold a standard of integrity bound by fairness, honesty, and personal \nresponsibility. Our distinction is the quality of service we bring to our customers. \nAccurate knowledge of our trade combined with ability is what makes us true \nprofessionals. Above all, we are watchful of our customers' interests and make \ntheir concerns the basis of our business.

"Our family hired MAC Group to correct items found on a structural report we had completed prior to placing our 50 year old family home on the market. We hired MAC Group to repair structural issues as well as a few other issues found with our 50 year old home. Repairs included but are limited to: installation of multiple interior and exterior tiebacks, sump pump, interior foundation drain installation and other repairs that are commonly needed on an older home in WV. Mac group did a fantastic job on all items of repair listed on our structural report. The men working and managing the job were extremely professional and easy to work with. Mac Group is very well versed in home and foundation repairs and it shows in the completed product. These gentleman take pride in their work and made sure everything was back in place, cleaned and in top condition prior to leaving the site. Cody was incredible to work with and I highly recommend this company."

"I am pleased to provide a reference for Paul Richardson. I have used his services on multiple occasions and have always been impressed by his reliability, punctuality, and professionalism. Beyond his exceptional plumbing skills, Paul is highly versatile, handling a wide range of projects, including electrical work, remodeling, and general home repairs. His attention to detail and commitment to quality workmanship make him a valuable resource for any homeowner or business in need of a skilled tradesperson. I highly recommend Paul to anyone looking for a dependable and skilled professional."

"A couple of weeks ago we had a flood in our basement. The sump pump stopped working. We went on Home Advisor and requested an estimate. First we got an estimate which cost $80.00. The estimate was also very high. Wilson came and gave us a free estimate and the estimate was $800.00 lower. Charlie was very friendly and worked very quickly. He also fixed a leak under our sink. I have given out their name to other people and they are calling Wilson Mechanical Services the next time including my family."

"They did a great job of diagnosing and repairing the problem quickly and explained the situation. Very nice gentleman and very prompt."

"These guys were phenomenal. We hired them to replace our shower faucet and shower head yesterday. They went above and beyond to make sure it was done right. I will say that it was a bit more expensive than I thought it would be, but I completely understand why. What I was super impressed with was any time they had to go get parts or do this or that, he would ask me to come and look at what he's doing. Plumbing is a foreign language to me, but he explained everything in great detail about what they were doing, what needed to be done and why. He kept me so very well informed throughout the entire job. They worked very fast but not too fast to make mistakes. They cleaned up after the job very nicely and very timely. Kudos to them! I would absolutely 100% recommend these guys for any plumbing job and we will absolutely use them if needed in the future! Two areas of feedback. 1 -They had to replace panel behind our hallway toilet. It's just a smidge crooked. To be fair, the old panel was painted the same color as the walls, so it's very possible the old one wa a crooked too and we just didn't notice. And 2 - maybe look into booties to cover your rubber boots for non emergency situations? This is by no means a complaint. Plumbing is a messy job and I appreciate everything they did. Just a suggestion!"