Get matched with top chimney cap installers and replacers in Concord, CA

"NWP installed a new furnace in my home, for which they overcharged me by $3,379, based on the contract they wrote. The job was "completed" in early October, when they demanded the final payment. I asked if they had received approval on the final inspection for the permit, and they assured me they had. In February, while at the Permit Office in Vallejo, I was informed that I still had an open permit with them, that they had not had the final inspection. That permit will soon expire, if it has not already. By that time, one of the ducts they had installed had fallen down and torn; the wires leading to the thermostat had also fallen down across the door. I called and asked them to come out to fix, and to schedule the final inspection. They never showed. When I called to ask where they were, they rescheduled. At that later date, they sent out a technician to survey the problems; he promised he would return the following Thursday to fix them, and would schedule the inspection for Friday morning. None of these things occurred. I texted him and received no reply. So, at this point I have a working furnace, drooping and torn ducts, falling wires, no final inspection, and am missing one register because it was taken to match the size by the technician. I am moving to file a complaint with the Contractors State License Board. I would recommend you find someone else for the job. P.S. Just discovered that their license has been suspended by the CSLB for failure to post a bond."

"I recently hired Maid Service Today (3/29/2024) for a cleaning appointment, and unfortunately, the experience left much to be desired. Despite scheduling the appointment well in advance, the cleaner assigned to my property failed to communicate effectively and did not show up at the agreed-upon time. I attempted to reach out to the cleaner multiple times to inquire about their whereabouts, but received dishonest responses and excuses for their absence. This lack of professionalism and reliability was incredibly frustrating and inconvenient. The service provider then offered to schedule another cleaner on the next day. However the second cleaner also did NOT show up and never responded to any of our calls / texts. As a paying customer, I expect punctuality, honesty, and accountability from service providers, none of which were demonstrated by Maid Service Today. This experience has left me deeply disappointed, and I will be exploring alternative options for my cleaning needs in the future. It seems that Maid Service Today does not have any way of keeping a handle on their service providers and fail to deliver their promises, despite charging the booking deposit. Would not recommend their services to anyone. Overall Rating: 0/5"