Get matched with top metal roofing repair pros in Fairview, NC

"I hired Advanced Roof Tech LLC CCC1329219 â  Oleymis Sacoâ  to replace my nine-year-old roof at my residence due to hurricane damage. I worked with Kenneth Russell during the sale of the project. I explained in detail what I was looking for and what type of roof was currently on the residence. I showed Mr. Russell pictures of a buildup I wanted added to the roof using a YouTube video and pictures. I explained in detail both verbally and through email, text and phone conversations the requirements of the project and the material and products I required. I fully disclosed that the current pitch roof had Ice and Water shield and that the flat roof areas had insulation build-up to add pitch. Additionally, I allowed Mr. Russell to read the previous roofing contract. Mr. Russell agreed verbally to complete the job and we completed a contract February 24, 2023. When the roofing supplies arrived to my residence, the wrong sheathing material arrived. The sheathing requirements of the job were pointed out to Mr. Russell during the contract process. Mr. Russell was agitated that I would not allow him to use OSB rather than the required plywood. Mr. Russell aggressively debated the use of plywood stating that plywood was more expensive. The OSB was then replaced with plywood on the jobsite. In the contract, Mr. Russell was employed to add a modified buildup to the existing flat roof. The modified pitch that was agreed to was explained in detail to Mr. Russell using YouTube video and pictures. As the job progressed Mr. Russell texted me and called me continually stating that they kept finding bad wood and other issues that would add cost to the roof. I went to my residence and walked the job with Mr. Russellâ  s onsite supervisor, Dennis. I asked Dennis to show me the areas of bad wood on the roof. I explained that Mr. Russell called me stating that there was a large quantity of bad wood. Dennis looked at me confused and showed me one small area of bad wood. Dennis even pointed out the existing deck was in great shape. The day the job was completed there was a leak above our kitchen soaking the stove, walls and floor. The water was created by â  dewâ  . Mr. Russell was contacted and someone arrived to the residence to correct the problem. A few weeks later it rained. The roof leaked a second time above our kitchen soaking the stove, walls and floor. Mr. Russell again sent someone to correct the problem. At this time, the roof is still leaking above our kitchen soaking the stove, walls and floor. Additionally, the job was not completed as agreed. On the pitched roof, the surface was never cleared to the deck. The barrier on the pitched roof was not covered with the product stated on the permit or the contract. The modified pitch was not completed as agreed . When the job was completed, Mr. Russell presented an invoice for additional work. Mr. Russell was charging extra stating that there was a second roof on the structure. There was one roof on the structure that was previously installed on or around 5/23/2014. I protested the additional charges and Mr. Russell agreed to waive the charges. On June 16, 2023, I was provided a â  paid in fullâ  document signed by the owner and Kenneth Russell. At this time, the roof is leaking above our kitchen soaking the stove, walls and floor. I reached out to Mr. Russell to send someone to the residence to correct the problem. Mr. Russell stated that we did not pay for the waived additional charges and therefore there was no warrantee."

"They were great."

"They done a very good job and cleaned up the the yard too"

"Crew did a great job."

"After having a nagging gutter leak that the original vendor refused to fix, I turned to Ridge Roofing. They were very prompt in replying and scheduling a crew to examine the problem. After rehanging the gutters, I noticed after the next rain that the seam continued to leak. At that point, Dustin Lee, one of the project managers, made it his personal mission to keep working on that seam until it was fixed. I really appreciate the customer service and tenacity that Dustin showed, which required multiple visits to the house. I would definitely use Ridge Roofing again."

"Sales staff very helpful. Patiently worked with us to get the right roof tiles at the right price. The work crew showed up exactly as planned. The roof was put on in eight hours and it looks great. I there was great follow-throughwith this organization to make sure that we were happy with the job. I strongly recommend This company. Robert Ferris."

"Overall compared to other roofs that were replaced in my subdivision, this one does not compare...the others are better in a few ways, and easily seen. During installation one of the crew dropped a half-full water bottle down the dryer vent and not too long after my dryer would not heat. When I removed the flex tube vent from the wall to disassemble the dryer to find the cause of it not heating, that's when I discovered the water bottle. Replaced a blown-out heater element, and all is well. Fast forward to this past April. The roof started leaking in 2 places on the outside roof over our patio. It is finished with wood planks and is insulated, there are flush lights mounted in it and a fan. Electricity and water don't mix! Insulation got wet and the finished wood planks are now water-stained. Cory came over and couldn't locate the leak. He sprayed a large area with some sealant and sealed around a vent. So far so good. Overall not happy. Don't know if I'd recommend CBR."