
Serving Fishers, IN and surrounding areas
Approved
In business since 2010
Free estimates
Emergency services offered
"Purchased a Springwell salt-free water conditioner that needed to be installed. The technician was very professional and courteous and quality of work seems top notch. My only issue with Plumbing Heating Paramedics is the value for what I paid. For roughly $150 worth of parts and 1.5 hrs of actual installation work the bill for the job was $589. In fairness, this amount was quoted to me on the initial Work Order email but I overlooked it as it's written in vary small font at the bottom. That was my mistake. The reason I feel a little duped is that the technician verbally quoted me $350-400 for a duel-tank system and mentioned it would be less if fewer components were installed. I bought a single tank system so had at most $350 in mind. But again, not seeing the official quoted price was my error. I did contact the office to ask if they could send me an itemized receipt for the job. The call taker said that this was not possible because the job is quoted as a whole and not split into labor and parts. This is odd to me because I think you would need to consider the costs of supplies and labor when building a quote. I don't think they use a random number generator. So that interaction left me feeling like the price really couldn't be justified... Again, the quality of work seems great - I don't want to turn anyone away from Plumbing Heating Paramedics. But in hindsight, I would likely have chosen one of the other providers that quoted in the $300-400 range had I been aware of the $589 tag for this job. I'd consider them again in the future if the price was right."





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