Get matched with top addition to existing structure builders in Kissimmee, FL

"I love my new house I cannot believe this is the best project ever."

"The quality of the work was excellent but there are a few things that were very aggravating. Work was often done without notification and when we were not on site, this caused various problems. Example - a new window had to be cut in an existing bedroom. This was done while we were away and without notification. We returned to a major 2 day cleanup of the clothes in the closet and the floor. This project then went unfinished for weeks which meant no one could sleep in that room. Another issue was a change in the project manager so some things were not done as requested and had to be re-done. However, despite this and the long delays due to lack of a manager, we are still very pleased with the overall project, the company's honesty, and the quality of the work. We would hire them again."

"I signed a contract with this company in Aug 2024 & paid a deposit of $9,905 mid-Sept. I got renderings based on a design I provided, but none depicted all the details discussed & approved. By Dec 2024, I was pressing for a start date. However, my cabinets were never purchased. I was told there was a cost discrepancy & I would need to pay another $4K before they would order them. I challenged this since I had already purchased the sink, faucet, and hardware the contractor was supposed to supply. Nothing ever happened, and Nate (project manager) stopped responding. In Jan 2025, I requested a contract cancellation & deposit refund. I was offered a partial refund contingent upon my signing a statement that the cancellation was based on mutual agreement, willingly, and without coercion. I filed a complaint with the FL DPBR since their conduct violated FL Statute §489.126. I also hired an attorney to get my money back from this company. Their business practices are very shady. BEWARE!"

"Great customer service very professional and they did a great job, the whole process was faster than expected "

"We hired Joe to convert our wood burning fireplace to an LED Electric fireplace and to install power for our TV above the fireplace. Joe did an amazing job. He walked us through the process every step of the way. He was extremely professional, prompt and he prayed with ve the job and our home prior to starting the job. We highly recommend him for any work you are looking forward to getting done on your home. "

"Great work. Top notch. I live in NY, work was done on my home in FL. Luis gutted the kitchen, complete bathroom renovation with new shower, all new closet doors. Quality work, great precision. Can’t go wrong with this company! Woukd be happy to share pictures."

"I’m so glad with the work they did in my kitchen . They are very responsible and effective, they take care about all details in a professional manner. i'm highly recommend them!"

"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."

"We wanted to update our kitchen and laundry room. We wanted to replace our builder grade cabinets and granite counter tops with high quality cabinets (with better organization), quartz counter tops and slab backsplash. I spent a lot of time planning my dream kitchen and laundry room. Right down to the last detail. We also needed new sinks, faucets, and pendant lights. One of the biding companies expected us to source these items our selves. What a pain! That was one of the main reasons we choose S & W Kitchens and Bath. The other reason we pick S & W was after meeting our designer, Lacie Rice. She came to our home and took measurements and listened while I laid out my vision. She made the process so easy. I met with her several times in the showroom in Tampa to shop and design. She found everything I wanted. She even matched the outlet covers on the island with the cabinet color. We met with construction manager Steve Cota and Designer Lacie for a final walk through of the plans and discuss the process. Everything was explained thoroughly. The estimate and final contract were meticulously detailed. We could see where every dollar would be spent. Every team (demo, plumbing, electrical, drywall, paint, cabinet install and counter fabricator) worked hard. They were respectful and tidy. Every step of the way Steve and Lacie were accessible. The back and forth communication was excellent. The permits all passed with no issues. They even sent cleaners before my house guests arrived for a holiday weekend. The quality of the Omega cabinets are excellent. The color is perfect. The Cambria Quartz counters and backsplash are beautiful. The kitchen and laundry room are much more functional now, too. Everything looks exactly how I had pictured in my mind. We couldn’t be happier with the results. It looks amazing!!!"

"Superior Aluminum did an outstanding job. Very highly recommended. I required a screened-in back patio enclosure and a screen door for the front on the house. Process went very smoothly. Installers Hans and Neo did an outstanding job. Materials were top-notch"