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"They did an amazing job on our hine kitchen renovation! Fair prices and good communication."

"Excellent work and done fast and at their quoted price. Very professional and courteous. I will definitely use them again! "

"Fence gate needed to be replaced. They did an excellent job."

"We had a kitchen counter that had to be repaired and have extra support done to it. Scott had one of his guys do the job and it came out great. It looks esthetically pleasing and is nice. Scott was easy to talk to and very good listener and gone beyond what was needed. We def having him come back for other things and highly recommend his business."

"New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't make it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI “Custom Deck and Fence Austin” also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name “Cesar” as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client’s lawsuit w**! Standard: Visual consistency. AFFD: Mismatched railing. Todd’s words: "It's the same railing but pinched." (A contractor’s FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don’t reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren’t 11+”. Gaps added to meet code -> stair noses >1.25", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42” deck railings. 34-38” stair railings ABOVE boards. AFFD: 44” deck railings. Didn’t supply 34” stair railings; boards grossly notched to lower height, which start at 44”! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are >16". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are “affordable” and “economical”. Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", “glulam beam”. Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar’s shorter lifespan requires staining / maintenance < Trex’s composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house’s ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won’t tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was “an inspector, eh”. Instead of talking measurements, Todd’s retort was “I’m the owner of a deck company”, as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren’t deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough"."

"Gio and his team knocked out my project just as I had imagined. Very informative when it comes to choosing materials. Highly recommended if your looking for a deck."

"Great work and attention to detail. He even got us a 20% discount on our paint. Definitely recommend."

"First, let me say that the deck is beautiful. The man who built it was knowledgeable and hard working. The women who came to apply the sealer were great. We were given nice discounts for being a teacher. All of those are the pluses to our experience and pushed our rating to C. Our problem with the experience was the length of time it took, poor communication from the company about deliveries, work schedules and the fact that only ONE man worked on our deck the entire time (which affected the length of time to build). Timeline and completion plan were big concerns of ours from the estimation process. We told each company we got estimates from that we wanted the time between taking the deck off of our house to completion to be tight and minimal. We were told that this was possible. On our estimate from Timeless Sunsets, we were told 7 days. It took 3 weeks! If the company had been transparent (tell us lumber was hard to get, tell us you are having ONE man do this entire job, etc.), we could have either prepared or chosen someone else. I have texts from the owner telling us when lumber would arrive on a Monday (we thought he had an ETA from the lumber company). The installer took the deck off of the house on that Monday, so we could no longer exit the back door to the yard (it’s 4 feet off of the ground). The lumber did not arrive until Thursday afternoon and then the company told us they would begin the rebuild after the weekend. That’s one full week with no back door. Again, we said from the beginning that timing was important to us."