Get matched with top air conditioning pros in Grand Prairie, TX

"I contacted Lowes re: purchasing a new unit since my old unit needed $1k+ in repairs, and was advised Lowe's works w/AirCo. I met w/Kristin (AirCo) and Tony (Lowe's) at my house re: proposal/agreements. We discussed 3 models (3.5ton, and (2) 4 ton units) I could choose from including financing for both. I told them I was expecting a check from my Warranty program to help w/the cost, and once I received the check I would contact them re: replacing my unit. Once I received my warranty check, I contacted Tony, he came back to my house, I signed installation paperwork and an installation date/time was set up. I actually called Kristin back a few days later to change the date to earlier since I was able to re-arrange my schedule and Kristin advised 'not a problem'. The day of installation, the crew was on time and professional. My unit was installed, even though the installation took a little longer than usual, according to the worker, and I was without cool air for quite some time. The 'B' rating is due to: The door/frame to the A/C storage closet had to be removed in order to place the unit inside, and I was told I would receive a call from AirCo w/a date/time that a employee would come by to close up the hole. I didn't receive a call the next day, and after a few days I had to call to inquire about closing of the closet (on 6/29/17). I was also told that the City of FW would have to come out to check the installation. While informing AirCo, the closet had not been closed yet, I also scheduled for the City of FW to come out to the house (06/30/17). I was told I would receive a phone call prior to the City/AirCo's arrival and the time frame would be 12-5pm. The day of I didn't receive a phone call, and the City employee was at my door at 11am. Good thing I had not left to run errands yet before my 12-5pm service time. The city employee checked out the installation, but advised since the closet door had not been closed, he couldn't grant the permit. This was a waste of time for the employee and for myself. I would have scheduled the City inspector to come once the closet was closed if I had known the city's policies. Also the attic access inside my garage was left open. I had requested for this to also be resolved, and was advised an AirCo employee would come out b/t 12-5pm (on 6/30/17). The AirCo employee never called or showed up. I called AirCo again 7/3/17, and informed the New Installation's Dept. Rep. the AirCo employee did not show or call, and I had not received a phone call from the carpenter to close the closet. The rep. advised the Carpenter would call me today. A few hrs later I received a call from the Carpenter, who advised he could come by later on today and close the closet. The Carpenter arrived, and closed the A/C closet. The entry way to the attic is still open. I will call again."

"Our 15 year old air conditioning system gave out and so we began to gather quotes. We requested several quotes from home advisor. Prime ac was the only company that showed up on time, performed a full evaluation and had the quotes ready same day. Install was done the next day and everything went great. Thank you for the wonderful experience and treating us like valued customers."

"We scheduled a 4 pm appointment. By 4:45, no one showed up or called to confirm their whereabouts. I had to call Metro Air and ask what was going on. The secretary said she will dispatch a technician to my house. The technician did not arrive until 5:30. He was kind and was able to fix the capacitor, which was causing the issue. About a week later, their office followed up. I told the lady that the a/c was on, but now there was another sound coming from the system. The secretary indicated that the technician would call me that day to discuss and set up a follow up visit to address the issue. No one ever called."

"Great!! I would highly recommend Southern Air."

"Air conditioning stopped working on a Wednesday. David sent out a technician that afternoon to confirm the compressor was bad. The next day a crew of 3 came out in late afternoon and installed a new A/C unit (old one was 28 yo) and a new furnace (old one was 30 yo). I stuck with RUUD/Rheem due to good experiences. The crew was efficient (3 hours to do both installs), the A/C is working great with cooler air and more forceful blowing, and they briefly checked the furnace operation also. My old unit was a 10 SEER operating probably at a 7 efficiency lately and my new unit is a 14.3 SEER. I found everyone polite from the owner to the workers, addressed my needs, and answered my questions. I still use my old thermostat which is Honeywell programmable while the one they gave me was Honeywell non-programmable. And BTW, David said I probably would raise my thermostat a degree or so with the new unit, and I did without any loss of comfort. Finally, the price was the best I found."

"This Guy is a real pro at what he does! I don't have enough words to express my appreciation with the Job he did in my attic with the air conditioning ducts. Besides being an excellent air conditioning pro he is pleasant and honest. I had interviewed 3 other companies for the Job and I decided to go with him. The minute He went in the attic he asked me all the right questions. Questions to better replace the ducts in my two story condominium. since the air condition unit is in the first floor he needed to find the ducts on the walls in the second floor and figure out where they where. There was a duct that went to my kitchen that has never worked. He figured out that the duct came up the wall trough one of the closets. He opened a small hole on the sheet rock and fished out the duct and connected it with the other one in the attic .My home is actually cool for the first time since I moved in and I have and air condition kitchen."

"They were Professional in diagnosing my air conditioning problem and temporarily fixing it until replacement parts could be obtained"

"Miles Enoch was very responsive and helpful. The crew who brought the equipment the day before and the crew who did the installation were professional, efficient and a pleasure to have in our home. The crew all wore masks. We are very pleased with our new air conditioning system"

"ARS is one class act! They maintain excellent lines of communication, and their technicians are very professional. If you are looking to replace, or repair your HVAC, I highly recommend ARS! Weâ ve had experience with a few other companies in the metroplex, and the stories will astonish you. When we contacted ARS, they assured us of their commitment to customer satisfaction. They have gone above , and beyond. Excellent company!"

"Air went out and they were here within the hour - fast, professional, courteous and inexpensive A++ Awesome!"