Get matched with top air conditioning pros in Henrietta, NY

John Betlem Heating & Cooling is a 3rd generation company founded in 1941. They provide Residential HVAC, Electrical and Insulation Services to Rochester, NY and the surrounding towns. John?s slogan that still holds true today is to do ?whatever it takes? to satisfy customers.\n\nJohn Betlem is a premier family operated solutions provider, passionately committed to the health, safety, and comfort for all they serve.

"Very pleased with the maintenance work done on my air conditioner and furnace! Josh did a super job and Dale was easy to work with over the phone. Would definitely hire them again!"

"Great service at a fair price. I highly recommend them and frequently refer them to my family and friends."

"I would recommend this business to everyone. We live in a very small house with a furnace located in a very small dirt crawl space. We ran into a problem before Christmas and the furnace wasnâ t working. We called a company that was referred to us by our plumber and all the man did was complain about the situation which I can understand but you shouldnâ t be swearing and complaining in front of the homeowners. Anyways it did start working for a short time and he said it would probably be more than $10,000 to get a new furnace and if we called his company tell them not to send him back here. So the day after new yearâ s I woke up to the house temperature of 64. I called the same company and they sent the same person and all he did was swear and yell and he changed 2 filters in the heat runs and charged us another $200 and said we should get a heat pump which would cost about $15,000. The temp never went up so I went on Home Adviser and the first company that called was New Horizons and the person I spoke to was Matt. He was so nice on the phone and said he didnâ t have a problem working in the crawl space and said heâ d be out that day to look at it. When Matt saw the furnace he couldnâ t believe it. He said he couldnâ t believe that the furnace ever worked. He said heâ d never seen anything like it and that it was filled with water, had a cracked heat exchanger and was never installed properly to begin with and it was all rusted. He said the first HVAC person that came here twice mustâ ve never even looked at the furnace because if he had he wouldâ ve had to red tag it because it was unsafe and we couldâ ve easily died. Anyways he put in a brand new high efficiency furnace and did everything he possibly could to keep the cost down for us because he knew we wouldâ ve had a very hard time getting anyone else to do the job. He spent 3 hours here the first day he looked at it and waived his fee for that day. I canâ t even describe how grateful and happy we are with the job he did for us. The furnace is working great and we feel so much safer in our house now. I know that we couldnâ t have possibly gotten any better service from any other company especially under the circumstances of trying to do all this work in small dirt crawl space and still give us the best service and looking out for us by giving us a great price. I would recommend this company and especially Matt to everyone."

"Job was done in a timely fashion"

"Juan showed up on time, was very friendly, courteous and knew exactly what to do to fix my air conditioner. I am totally pleased with his service."

"Excellent job with good work ethics and compassionate. Very reasonable pricing compared to others. Saving his contact!"

"The company was very professional and did a good job. They called me back to make sure I was happy with the job they did and I was completely satisfied. I would recommend them to anybody."

"These guys were great !! They were reliable and did awesome work ! I got three other quotes and immediately knew I wanted to use them. Very personable and honest. I will 100% use them again !"

"They explained everything well and answered all my questions. I found them to be very knowledgeable and customer oriented. They wanted to make sure I understood all my options and their focus was on my satisfaction with the work."