Get matched with top appliance service pros in Troutdale, OR

"The team was very responsive and communicated very well. Unfortunately the result of the diagnosis was that the appliance needed to be replaced and therefore no repair was completed. But the Knapp's team was very transparent and helpful through the process."

"Ice developed on the floor of my refrigerator's freezer indicating that the drain might be plugged.  Ron Jordan took apart the freezer (it's a Whirlpool with a drawer door, two baskets, and an ice maker) to check behind the back panel and discovered that additional ice had accumulated.  He carefully defrosted and removed all the ice, reassembled the freezer, and cleaned up as he went.  He then moved the refrigerator away from the wall to check the drain plug.  As he thought, the drain plug was clogged because the slit allowed for water passage was so narrow that it clogged easily.  He opened up the passage so the water could drain more easily, vacuumed out the water in the tray, wiped up the area and moved the unit back in place.  He also reattached the handle of the freezer which had been pulled off accidently several months ago.
Ron is very pleasant and knowledgable about appliances.  His company responded promptly to my message and Ron came out the next morning.   The freezer is happy again and so am I!
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"We had them for repairing our appliance. Many many thanks to Roy from Neli Virtual Appliance Repair."

"Great service! I will be returning to them for all my appliance repair needs."

"Excellent work and quality customer service. I would definitely request their help again"

Same-day appliance repair in Portland, OR. We provide fast, reliable service with honest diagnostics and upfront pricing.\n\nAll work is performed by our in-house technicians — we never use subcontractors, ensuring consistent quality you can trust.\n\nWe repair:\n• Refrigerators\n• Washers & dryers\n• Dishwashers\n• Ovens, stoves & cooktops\n• Residential & commercial appliances\n\nWhy choose us:\n• Same-day & emergency service\n• Honest, accurate diagnostics\n• Upfront pricing — no hidden fees\n• Warranty on parts and labor\n• Local, experienced technicians

For 25 yrs. in residential and commercial construction Philip Brown has operated with the highest integrity. Philip and his wife now proudly operate their own family construction business since 2007.

"Power washed, motor repair, painting shop interior walls. Framed and built deck plus railing for storage. Installed monitors, lighting, Sheetrock repair, painted office space. Also installed roof vapor barrier and custom led hex lighting in shop And replaced the main entry door/trim."

competent thorough excellent communication and explanation

"I used AA appliance repair twice to repair my microwave and stove. They did a very good job, their price was reasonable and the technician was very knowledgeable. I recommend them if you need an appliance repair service."