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"Pedro is a very professional Structural Engineer. Very knowledgeable."

"The project was completed as requested. Good job."

"To be honest Im dealing with a complicated district and I was kind of frustrated that my project was handed off to a new person but Raegan Hammon was the most patient, kind, professional and efficient Architect I have ever had the pleasure 🙏 of doing business with. Thank you for placing my project in her very capable hands. Forever grateful Leilee Keppard [*** Link removed ***]"

"This was originally written in September but posted to the wrong account.  Subsequently, one of the trees we saved, which I was told was an orange tree, ended up being a grapefruit tree.  So now I need to purchase another orange tree (which we apparently removed in the process.)
This is difficult to write, because I'm am very happy with final product.  But I got frustrated with the lack of good communication.  This was an issue I addressed with Bret upfront, because I had experienced it somewhat during the design process and then read about it in some reviews.  
From the beginning:  I found Outdoor Xcapes at a Home Show.  I had Bret come over and look at what I wanted done, and we decided to design my overall wish list to see where it would fall in the budget.  It was a great design, but budget concerns had me take out items and cut costs where i could.  We went through 2 or 3 design modifications.  At our last meeting, we discussed final changes, set a tentative date to start.  I had written down all of the changes I wanted and, mistakenly, thought Bret would either redo the design or write an addendum to it.  
We set a start date of 8/24 and they said they'd be done in a week to ten days.  The reviews and references said they did come in with a big crew and got things done fast, which appealed to me.  (I had been working with another company as well, and chose Outdoor Xcapes based on their design and fast completion.)  On 8/21, Jesse called and said they had a crew available and could start demo work.  They worked Friday afternoon and Saturday morning and pretty much completed demo  On Monday morning the crew came and started work.  The majority of the work was done the following Friday.  That said, during that week there were a number mis-communication issues because Bret hadn't updated the plan and the crew was going against the plan!  Here's some examples:
*  On the BBQ island I wanted smooth stucco, drawers, no refrigerator.  Luckily the crew asked me about the refrigerator, but they had to redo the stucco because there was no note to keep it smooth.  The drawers were finally installed on 9/22.
*  Plants:  Bret and I went to the nursery and picked out plants, trees, trellises.  He said he would get a list to me (which he never did).  The wrong trellises were delivered, and one of the plants we looked at for ground cover wasn't in the group (I didn't remember the names of all of the plants, but this particular one was unusual.  Jesse was willing to go get them, but since I wasn't sure of what the plant was called, we decided not to).  
*  The wrong pavers were delivered initially.  Luckily we caught it as they were being delivered. 
*  I had three areas of river rock that I wanted removed.  Bret told Jesse to remove two of them and leave one (that is a boundary between lots) and by the time I caught it, we didn't have enough of the other rock to trade it out.  
*  Bret and I initially had discussed installing pavers on the driveway.  To cut costs, we took that out of the project.  But, we discussed how we could remove the paint from the driveway; he said he'd check with Jesse.  I mistakenly assumed that was part of the project; it never was completed and since I didn't have it in writing (my error), I didn't have much to fall back on.
They completed the majority of the project on 8/28 and came back the following week to install the woks for the water feature and get it up and running.  I had a couple of issues with it initially, and they were very responsive in coming over and looking at it.  
The crew was amazing.  Very professional, very hard working.  They were generally here at 7am and working some days until 4 or 5 in the afternoon.
And, even with some of the miscommunication, the crew didn't hesitate to make it right.  I come from an environment where process and quality assurance are important.  In looking back at the entire process, I would recommend that the customer ensure that OE has, in writing, all of the changes that have been discussed; that the sales person, supervisor and customer sit down for 15-30 minutes on the FIRST day to ensure that are all in agreement with the plan the crew is looking at, and finally, that someone from OE meets with the customer at the end of the project to do a quality assurance review and punch list.
Start of project, 8/21;  totally completed, 9/22.

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"Very professional. New exactly what to do. Explained how the survey would be done. Came very quickly. Solved the problem with the grumpy neighbor . ð Would recommend this company."

Architectural Design, Drafting, Building Permits - Residential & Commercial.\nWe are a reputable design company that specializes in a variety of Design and CADD Drafting projects, with over 40 years of industry experience, we are able to design any size space to exceed your expectations, always paying close attention to the specific style of each individual or company with whom we work. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

"Very professional and thorough. Made me a happy camper. I would definitely recommend him to a friend."

Mounce & Associates, are locally owned and operated. Let us wow you with our quick, reliable and professional touch. What you see is what you get and we ensure you will be satisfied with our design expertise. I would like you to be my next happy customer! \n\nOur reputation for listening and problem solving precedes us. We have an expert eye for detail and troubleshooting, as well as being able to work out the best solution for the client.\n

Terraform Development & Design LLC, delivers expert permit-ready architectural plans and drafting services nationwide. With 8+ years of experience and hundreds of clients across all 50 states, we create code-compliant residential and commercial construction documents that get approved fast and built right.\nFrom site plans, floor plans, elevations, structural & foundation drawings to MEP coordination, full construction sets, 3D renderings, interior design, solar PV layouts, and precise material takeoffs - we handle it all. Fast 4-6 week turnaround, 3 design revisions included, free revisions for city redline changes, transparent pricing (starts at $2,000), and direct partnerships with licensed engineers for stamps in every state.

"The project went great from beginning through completion. Met with Weston and after examining the roof, he went over everything he observed. He provided a detailed listing and bid, which was very competitive. The crew was efficient and worked harmoniously. Everything was professional, timely and very clean. I highly recommend True-Built and feel very fortunate that we met them through watching them do our neighbors roof."