Get matched with top audio/visual and computer pros in Kelseyville, CA

"I contacted Mike when my computer suddenly and dramatically slowed down. I left him a message and he called me within a few hours, ready to help me immediately--remotely. Mike was extremely knowledgeable and efficient—and very personable. I gave him access to my computer and he carefully explained every step he took. Even though I know little about the inner workings of a computer, I felt very comfortable asking him my questions. While waiting for a scan of potential malware on my computer, Mike provided helpful tips on keeping my computer running efficiently. I highly recommend Mike to anyone suffering from any problem(s) with their computer. I will definitely contact him again if I experience any problems with my computer."

"Took longerthn expected. Computer xtill does some funny things - may need a new computer"

\nWe’re A Small Family Owned Business, labor rates are fair and negotiable.\nWe pride ourselves on quality work and great customer service. We believe in going out of our way for our customers! We work very hard to make sure that all of our customers are pleased with the work we do! We believe that every job, no matter the size, deserves our full attention and should be done right!

"Joe is hard working, diligent, and honest. I hired him 1) to put up an antenna for local tv service and 2) to fix poor wifi signals. TV was converted from cable rapidly using leftover wires. Saving $ not paying for cable and streaming off wifi. Great signal strength! WiFi was harder. He worked with ATT to determine my new iMac was sucking signals. He installed a more powerful router that solved wifi issues when iMac is off. Now I have to work with Apple to figure out how to manage the computer searching. I would not hesitate to call Joe back again. He is an excellent technician and a fine person. He is pretty busy, so sometimes it takes a few days before he can come out, but he is worth the wait."

"Every time he comes, we have 7 computers and he checks and updates everything and fixes everything that others couldn't fix. he configures the whole network in the house to make sure that all our computer are all hooked up and communicating with the network. he is clean, careful, and very professional with his work. We couldn't find anyone as competent as Mr. Caughman. He pricing is honest and reasonable."

"It was good.  It seems okay.  The computer is working pretty good.  Although I don’t use it everyday but when I use it I don’t get any warnings about anything.  The guy was very good with his business.  I only paid the $59 big deal."

"They fixed my work computer so fast I thought nothing was wrong , they got to the point so fast it was kinda amazing definitely hiring them again"

"It went very well. I didn't know if I had virus issues, and during the service it seemed to have found and eliminated a few. The computer seems to be running a bit faster now."

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Raymond came and asked what my issues were with the computer, listened to all my complaints. I explained about needing one virus software for work (encryption) and one for my computer's needs. He began by checking all the usual sites of issues, ran a virus scan product or two and determined that my issues were not viral related (yeah) but mostly overloaded with add-ons from several companies/sites.

Those got cleared out/removed, he made my home page much more user friendly for me, and explained tons of questions that I had about 'why this, why that, how this, etc.'  He made sure that at start-up, the computer wasn't bogged down, and by then there was already a big improvement. He changed my search engine from one that had been installed when I bought it but didn't know enough to change it.  I now know how to use either of the browser options.

He found documents that I knew were "in the cloud storage' but couldn't find (yes, I know, I'm one of those who wonders which cloud my stuff is in).  Raymond also set up my external hard drive so I could have yet another document storage location (to be really safe--especially since I still don't trust that cloud).

So now, instead of a computer that froze every few minutes I have a computer that is working well and I can concentrate on typing my end-of-term paper and not worrying that the computer will shut down.

Raymond was here about 90-105 minutes and the fee was very reasonable-- money well spent for what I got in return. 

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"Jim with North Alabama Technical Services removed some items from my computer so that I could send emails and attend to items I needed to address that day. As planned, the next day he thoroughly cleaned my computer, he also made helpful suggestions while working on my computer. I would call him again if needed and I thought the fee was reasonable."