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"I had a ceiling that needed repair in a bedroom, plus a few other minor repairs elsewhere in the house. The crew of 2 people had all the work finished in one day, and they cleaned up very well after the work. I'm glad I found them."

"Victor is awesome. He and his apprentice hung all new drywall throughout our house. Amazing finish work and was able to match our ceiling texture perfectly."

"Should have been a six week job and it turned into a 12 week job.  Very stressful for my wife and I.  I do not feel that Tom listened to my concerns about the work and I don't feel he tried to address those concerns.  Problems with the layout drawing from the cabinet supplier and how his folks installed the cabinets.  I feel Tom would not take responsibility for being the cabinet installer and his being responsible for working with the cabinet designer to make sure the layout and install went as it was planned to go.  Problems caused the coutner tops to have to be modified due to the base cabinet install.  Tom blamed the kitchen designer, but I feel it is Tom's job to work out any of these problem as part of the contractor and install on the job prior to having the counter tops installed.


UPDATE: Below is a copy of an e-mail I sent to Tom Phelps on Saturday 9-13-2014 and his response on Sunday 9-14-2014.  This was 5-6 weeks before the beginning of the work.  The layout drawings and kitchen views were attached to this e-mail.  Included in the e-mail was the brand of cabinets we finalized the project on, the name of the designer, his phone number and his e-mail.  Tom acknowledges receipt of this e-mail by saying he will contact him with any questions.  Tom had this information 5-6 weeks prior to beginning the work and in fact I sent this information to him several times during this 5-6 week period.   Tom's crew installed both runs of the base cabinets 3/4" short of what the layout drawings showed they should be.  They installed the filler pieces in the wrong orientation causing the base cabinet runs to be short.  He would not take responsibility for this and even to this day will not.   I don't know if he is purposefully being misleading or can't remember, but either way it is his responsibility as the contractor to manage the job and he did not do a very good job on my project.  He even states this was a 3 week job and the counter tops took 3 weeks, this is 6 weeks.  The work took 12 weeks to complete. We started well in advance and should have been done by Christmas, but Tom did not finish until almost New Years so our house was a mess during the holidays which we planned properly to have the work done except for the poor job of managing the project.

Email: [member name], I will call the cabinet guy on Monday. The panel should always come a little larger than the exact size of the cabinetry. The crown molding should be fine at two and five eighths. Thanks for the information, now I can see what you are talking about. Have a good weekend, Tom  



On Saturday, September 13, 2014 4:57 PM,

Tom:   Here are the view layouts of the kitchen.  If you open [member name] you will see the back of the peninsula.  The two doors tot he left actually open and are a cabinet.  The two tot he right are a single width panel with the doors applied.  My cabinet guys question is since this covers the back of a 18 & 15" cabinets do you want this exactly 33" wide or would you like it a little wide, say 1/4" so you have extra to trim if you need it.   I am purchasing cabinets from Direct plus.  Medallion brand.  My contact there is Jim.  317-337-1400 they are closed on Sun & Mon.    Would you consider calling him to get more clarity on why this might be necessary?  He seems to think it might be when mating the panel to the actual cabinet next to it.  Not sure why?   Thanks.   [member name]
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"They did work for me twice. The first time it went well. I was just disappointed the second time and I won't use them again. The first time my job was relatively small and I had hoped they would just send one person out. The second guy is a helper and he doesn't necessarily know what's going on, so they went over and I had to pay more and I didn't feel like I would have needed to have. The next time they came out I was having two ceiling fans done and the electrician finished on time, the second guy did not. I was charged for both of them the whole time and I didn't think that was right. The quality of work was fine but in terms of the billing, I feel like if they weren't happy with the rates they put on there they shouldn't put it on there versus figure out a way to get more money when they are out. Each fan that they touched I had to hire a painter to come in and fix what they did."

"All in all it went okay. The guy refused to work with anyone else though and tried to do it all himself which caused more problems carrying the tubs upstairs and all. The work got done but it took longer than planned and I had a lot of fixing to do afterwards. I hired a licensed plumber to finish the work downstairs and a licensed electrician to finish the electrical work. Happily I was selling the house. I wouldn't use them on my own house.... the plumber anyway. Hire a professional!"

"Marisol went above and beyond. The bottom of my shower was stained from hair dye that wouldn't come out. I had tried everything to get it off. She came in with a special cleaner and removed all of it and it sparkles white now. She cleaned all my baseboards, doors and ceiling fans. My bathrooms have never smelled better. She is excellent and now cleans my home bi-weekly. You cannot go wrong hiring her, very friendly, trustworthy and very reasonable with her pricing."

Home repair and remodeling; from decks and sheds to cabinets and doors and so much more. With free in home estamets and affordable prices. Single or multiple jobs, small to large customer satisfaction is priority one.

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