
Serving Rohrersville, MD and surrounding areas
Approved
Super Service Award Winner
In business since 2013
Free estimates
Warranties offered
"It is with pleasure that I write a review of Arm's Home Improvement (AHI). If there were a scale of 1 to 10, AHI would register as an 11. To describe my experience with AHI, I need to emphasize how AHI became a real life-saver for me. Specifically, I had been working with another reputable contractor for approximately 3 months, without reaching an acceptable contract. Previously, I had been advised by a window installation company that there were some issues with the triangular wood at the apex of my 3 dormers. In that regard, I had recently noticed 2 small watermarks on my bedroom ceiling. However, after a torrential downpour these small water marks had extended to approximately 4' by 6'. I realized that I had to find another contractor who could: identify problems, recommend corrective measures, & be available ASAP. AHI was the answer to all of the aforementioned issues. Allen Metcalf, the owner, immediately responded to my request. Allen is replete with both knowledge & experience, as well as having a highly organized & detail-oriented modus operandi. After meeting with Allen, he developed a contract which delineated all costs, as well as times for completion. I was quite impressed by not only the details of the contract, but also by the alacrity in which the contract proposal was developed, & therefore, ready for implementation. Allen coordinated delivery of materials & subs with the fluidity of a choreographer for a Broadway performance. Allen's staff of Jeff & Dustin were diligent in their efforts, particularly when they were working in freezing temperatures & high winds ON MY ROOF! Jeff was the lead & had a propensity for identifying rot, which was plentiful in my project. Both Jeff & Dustin were dedicated & perfectionists in their work ethics. This was indeed, impressive! Recommendations were made to replace ducts & add insulation in my attic since time had taken its toll on the original materials. Allen expeditiously developed a supplemental contract to address these issues, for which I concurred. As a result, I now enjoy new air ducts & flame-retardant insulation. In summation, AHI did not do a good job & they did not do an ,excellent job: they did an outstanding job!"





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