Get matched with top disaster recovery pros in New Castle, IN

"Yes. From the initial contact to the end of service everything went well"

At Tri State Flood, Inc, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job. Call us today!

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship, and complete customer satisfaction, from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate, with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Thank you for considering hiring us for your project! ServiceMaster DSI - Indianapolis provides residential restoration services to homeowners who have faced various disasters. Our residential services are tailored specifically for the type of damage your home has experienced so that it can be restored as efficiently as possible. No matter how large or small the disaster is, we’re there to assist you with home restoration solutions that help your home look as good as new.\n\nOur team is highly trained and certified in home restoration and related disciplines, like:\n\n-Fire damage cleanup & restoration\n-Severe weather & storm damage restoration\n-Water damage restoration\n-Mold remediation\n-Reconstruction\n\nWe know you rely on us to provide residential restoration services that are prompt and efficient. Our home restoration professionals are available 24/7 to answer any questions or concerns you have about the restoration and repair process, so you know your home is in good hands.

"A&D stepped in to take on this project when we had to 'fire' the original contractor for a variety of reasons (long story). A&D did the demolition of the old cabinets and coordinated the electrical and plumbing updates, painting, backsplash installation and detail work such as installing a new pantry door. We were installing IKEA cabinets and used a company that does this work for IKEA around the country and the same for countertop fabrication and installation. We had used A&D for water mitigation problems previously and found the company to be reliable, responsive in an emergency, professional, friendly and easy to work with. This was consistently true with the kitchen renovation where there was added complexity with the number of service providers involved. We are starting our next project with A&D in early January with a master bath reno, laundry/utility room repair and installation of new hardwood floors - all being done due to a water leak that A&D handled. A&D has already been involved with this project, providing guidance through the insurance claim process which, through no fault of A&D's, was very frustrating and took months. It's really a relief to have a service provider you can trust."

"Great customer service, workmanship and effcient1"

"Tiffany was the singularly most responsive person I've worked with when getting a service like this. They returned calls promptly, did exactly what they said they would do, exceeded our expectations and charged the price that was quoted. The van was spotless - it looked like it just rolled off the showroom floor."

"I consider my self a tough customer. I want validation, before and after, that I'm getting the best value for the service provided and that it's actionable. We researched and hired Art using Home Advisor tools. Art was very responsive to many questions re the home energy audit. He was flexible in his scheduling and right on time. He has the tool portfolio required to handle a comprehensive energy audit. He encouraged us to tag along and learn first hand what he was measuring and how it was measured and why. We did, and made it a family adventure. That provided above expectation education and patience on his part. By example, we looked at every window using his specialized, current and certified infrared camera that measured digitally, by example, the difference in temperature between the top of the window (i.e. 65 degrees) and the lower part of the sash registering 35 degrees (leaks). We looked at every wall, on every floor and every door and ceiling and light fixtures and plugs-looking for any and all opportunities for leaks. Importantly, he finished with the 'blower test' that measured, mathematically, the equivalent size hole we have in our home if all the leaks were combined. While our home rated well, there was still material opportunity to improve and it was still surprising to understand first hand, how much heat escapes (read: heating the planet). Also importantly, Art shared many ideas-some simple others more involved regarding how to address these gaps. With in 24hours I went to Menards, bought the basic materials and addressed 75% of the gaps. While not 100%, it's a start. I recommend Art based on his years of experience, judgement, tools and expertise. Art immediately follow-up with a written report that was emailed and a hard-copy shortly there after. His company and services were a terrific value. I had my validation in advance based on Home Advisor tools and talking to Art and afterwards, based on the experience and quality of his findings. Now that we're educated and have the evidence, it's up to us to make it happen."

"Set a date and time for service ( actually it was a wet and raining cold day) and I really did not expect service on such a ugly day but DJ was there  and on time and did all work as expected. DJ explained everything to my husband and there were no surprises.

Any question I had for Rob ( the owner) he was easy to reach or returned calls or texts promptly.
I would highly recommend the company to others and I have.

Thanks for your service.
Peggy B.


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911 Restoration of is a full service home restoration company with over 30 years of experience in all forms of water damage restoration, fire and smoke damage restoration, and mold remediation. If your home has been affected by any of these hazards, contact us immediately. We are available 24/7 and are on call for any emergency, any time. Our certified water damage techs respond within 45 minutes to any sewage backup cleanup job for plumbing repair and water removal.