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"Great team of professionals. They were fast and handled all my requests to the letter!"

"Great job installing 4 ceiling fans."

"The man who fixed our exhaust fan was VER Y GOOD!"

"First, Silk City Electric wasn't the first electrician I hired but a previous electricians helper dropped the ball on showing up on time and he technically had three days (yes, during the Memorial Day weekend) to install 3 4-plug outlets for my network server room and still did not come out on Memorial Day morning like he offered. I couldn't even get him to answer the phone when I called earlier. With all this said Marty from Silk City Electric, LLC happened called me back to see if he could still come out and give me an estimate as promised earlier in the week. So since the previous electrician did not show in the time frame he told me, Marty was my guy! Marty offered to do the work on Memorial Day morning at the price the other electrician (helper) gave. Marty was very professional but very friendly with a great deal of personality. I like professionalism for sure but you will win me over with a great personality and disposition, let alone good work. He performed the work in the time frame he gave me (I think early) and even doubled checked his work before leaving to make sure I was happy with the end result. I will be calling Silk City Electric, LLC for ALL my electrical needs. Fan installation and burned out outlet next! Also should mention Marty has been in the business for over 25 years and given he just started his new company in January 2015, as a small business owner myself, I was happy to give him a shot and he met my expectations."

"I am giving a C-rating, when an F is probably more appropriate, due to not great customer service and the fact that I ended up spending much more money than was necessary because of the rude woman who schedules appointments and answers the phone. They get a score of C because ultimately what I asked the electricians to do, they did. I am writing this to make sure anyone who considers this company is well aware of the issues. The electricians were good, but there were problems with the job that I have outlined below. The job: I had two ceiling fans I wanted replaced. I bought two new ones and the electricians did install them and haul out the old fans. The job was completed satisfactorily. History. About two or three weeks ago I started detecting a burning smell coming from one fan when the light was on. I searched Angie’s List for an electrician and chose MightyBee. The woman who answers the phone is rude. I told her the problem and she couldn’t get me off the phone fast enough. She said it was more expensive to find replacement parts than to just buy a new fan. It was clear she didn’t want the job. I am moving, I’m in a time crunch, and I finally decided it would be easier to just buy new fans than to try to find someone who could fix the one with the burning smell. I have a sort of master suite setup with two fans, so they have to match. Replacing just one fan was not an option. The fans I had are no longer produced. I did not intend to call MightyBee again, but I did accidentally. Same rude woman who answered the phone the first time I called. I have no idea what is up with this person. It’s like calling to schedule an appointment just ruins her day. Anyway, I went ahead and scheduled. Same reason as before. Time crunch. MightyBee has this A rating and I figured: how bad can it be? Day of appointment. This is a REALLY, really low-tech company. No appointment reminders, no text messages, no emails, no call ahead to let you know they’re coming. I got an appointment window and that was it. Next thing I know, the guys are at my door. It’s snowy, dirty and mucky outside from a recent heavy snowstorm. They came in, shoes CAKED with ice and dirt. They walked onto my clean hardwood floors without even enquiring if it was okay first. I asked if they had shoe covers. No. I have white carpet upstairs where the fans are, and the carpet had JUST been cleaned. They did remove their shoes, which is fine, but it was inconvenient for them since they had to keep going outside to the truck. Why would any company who does work in people’s homes not provide shoe covers? Unbelievable. As I said, this company is really low tech. While working on the ceiling fans, they spread the parts out on my clean white carpet, including the old dusty fans. No drop cloth. This really bugged me, but the carpet survived, so all’s well that ends well, I guess. Turns out, the burning smell wasn’t the fan at all. Wasn’t electrical. It was the transformer for the remote control for the fan I’d installed years ago, and the transformer had malfunctioned or burned out. This is an add-on part, not part of the fan. If they had come out in the first place to take a look, all they had to do was remove the remote-control transformer and install a new one. That was the only problem with the fan. Basically, the rude woman on the phone cost me $800. The cost of 2 new fans and the installation. If the two electricians had not been nice and done a good job installing the fans, I would have given the company an F because of the rude woman who answers the phone and the fact that she doesn’t give two hoots about helping you with your problem. The electricians are fine. Very nice. Good at what they do. Really accommodating guys. For them, the company gets a C."

"Reviewed our attic fan and made recommendations on next steps."

"I highly recommend Marcos They were professional, friendly, and very knowledgeable. They arrived on time, explained everything clearly, and did an excellent job. They took the time to make sure everything was done safely and correctly, and the work was completed efficiently. I really appreciate the great service and attention to detail. I would definitely use them again and recommend them to anyone looking for a reliable and trustworthy electrician. In fact he will be coming back in a couple of weeks to help with more work I need around my house."

"We had great service from Carlos Chavarria of Mr. Sparky. He was prompt, efficient, and a pleasure to work with. He tackled our old inverter system with ease, replacing a cooling fan deep within its innards, which necessitated disconnecting and disassembling a bunch of complex wiring and components (circuit breakers, charge controllers, monitor wiring and battery farm all involved) to get to the fan. He reconnected everything with no problems whatsoever, and everything is working wonderfully, good as new! I am very pleased with his service - Mister Sparky will be my first choice for electrical services from now on!"

"The installers were very efficient and professional. The attic was very hot when they were installing the fan. They seem to be just fine with those conditions."

"I liked them but hired another pro"