Get matched with top fireplace & wood stove pros in Salisbury, CT

"I was impressed, and pleased by the professionalism of the men who came to repair our pellet stove. The stove was old , and we ended up buying a new one. It was made simple by Chris. Within a short amount time he found the stove we wanted , set up a payment plan. Chris went beyond and above to help us. When the stove was installed, again professional , and polite gentleman, Steve and Adrian did a fine job. Now we have a solid company to go to for repairs , and service. Thank you to all at Chimney Experts for a job well done."

"I was happy over all. Cleaned my wood stove chimney and had my chimney lined."

"Honestly impressed with the whole experience. Good communication, fair pricing, and the fireplace is finally working safely again after the repairs."

"He did a grrrrrreat job cleaning the pellet stove but really was not qualified to fix it, and did not."

"Leonard and helper went above and beyond my idea of what the job entailed. My old fieldstone outside fireplace/barbecue needed TLC and when they were done, it looked like new! Very pleased with their work, They were courteous and cleaned up after themselves."

"Very nice and honest business to work with. Courteous, hardworking and efficient. I would recommend them to others! They repaired my chimney cap and replaced the flue cap with a squirrel proof cap. Also cleaned both flues and inside of wood stove from squirrel debris."

"Jaidan and Ish came promptly. Work was thorough. Jaidan explained every issue and fixed each of them. Also realeased little bird stuck in the chimney. I now have a chimney that will protect them from falling in."

"My experience with Pacific Stone and Tile was a positive one. There were a few things that I wish were done differently, but nothing major. The gentleman that does the measurements came out to our house on the day that was scheduled and took all necessary measurements. While measuring, he told me that the current counter tops were leaving too much space between the cabinet base and the stove on either side and asked if I wanted it to be closer, as it should be done. I, of course, said yes and expected a tighter fitting for the stove. Once the measurements were taken, we scheduled installation to be done one week later. During that time, we were to choose a granite to have installed and when I told him that I wanted to choose the granite slab, he was kind enough to send me to a location they do business with that is a much shorter commute for me. The people at the granite warehouse were absolutely fantastic. So kind and helpful. . . Direct Granite Importers in Woburn, MA.
The only two problems that developed during the course of that week were being told that our small kitchen would have a seem because of the way that the slab was cut for the space and they showed up several hours later than scheduled for installation without so much as a courtesy phone call. The seem issue was solved quickly - I told them that I would rather keep our existing counter tops that do not have a seem than to change the color and have a hideous seem that would definitely be noticeable in such a small space. The gentleman that I was working with from Pacific Stone and Granite, told me he would see what he could do and get back to me. He called me back promptly with a solution - the granite dealer let him purchase half a slab and would charge me $250 additional to complete the install without a seem. That solution worked for me so we moved forward. The day of the install, we were scheduled in the morning but as afternoon approached, I had heard nothing. Of course this is extremely annoying when your whole day is wasted because you are waiting for someone to show up. I finally called and was told that their machine broke earlier in the week so everyone was pushed back and his staff would be that late afternoon. It was really inconsiderate to not let us know and I think lack of communication is always bad business. Anyways, the two men showed up for install - they very simply popped the existing counter tops off and replaced them with beautiful, flawless counter tops that I love. They were very clean, very quick and efficient. I was so pleased with them that I drove to an ATM so I would be able to tip them for doing such a good job.
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"Got a reasonable quote for a professional job. Had a fireplace insert installed. My contact was very knowledgeable and respectful. Kept everything clean during and after. Great crew."

"Jose Rodriguez was a basic carpenter. He used up 1/2 hour purchasing materials and I had to go with him to pay for them rather than reimburse him for the items. He had to pay him for the rest of the work which ended up costing over $300 for basic work that any handyman could have done. He left the wooden beam support with bracing and could not return until two days later and I was concerned that my large dog might get injured if she moved this. He left a heavy 2 foot 4x4 in my basement near the air conditioner; he also left the rotted roof support beam on my property which I had to dispose of. I kept the unused and cut wood that was purchased as I could cut it and re-use it elsewhere. I recently hired a real carpenter for replacement of my shed doors and he was a true skilled professional who came to my house and measured the wood needed and hardware and purchased the materials and had an assistant to help him do the work which was an excellent job. Quite a difference. Had I known I would have hired him to do the other work done previously and the cost for his work was at a much better price than the Angie's List "pro". No more Angie's List pros for me. Wherever do you find them and how do they get an A rating?"