Get matched with top flooring pros in Elkridge, MD

"We hired Total Flooring, as my Father-in-law stated, and they did a fantastic job. We contracted them for carpet and LVP and now the house looks amazing! Sebastian was very easy to work with and his teams are very professional and do quality work. If you need flooring, these guys are your one-stop-shop in the Frederick area."

"We recently purchased a home that had older carpet in the basement that needed stretched, and deep cleaned. Hew was wonderful at explaining all the services he offered that could help give our carpet the refresh it was needing. The previous owner had a cat and he was able to eliminate the odor that loomed in the basement. The stretching has done wonders for the appearance of the carpet and there are no more tripping hazards from wrinkled carpet. We had additional project going on in the home while he was there and he made it work even with some chords from their equipment running through the basement. We are overall extremely happy with the results and would recommend Hew's Carpet Care to anyone looking to repair and refresh their carpet. Definitely will contact Hew for any future carpet/rug care projects we may have."

"Robert was great to work with. He was punctual for our estimate appointment and provided professional advise regarding our flooring needs. Robert also kept us abreast of ordering and delivery of the flooring we had selected. I would highly recommend Robert's Flooring for any/all of your flooring needs. Mr. and Mrs. S. Cole"

"Leone the owner has a keen eye for style and wood color selection and the floors are gorgeous! We had our concepts but glad we listened to him."

"This guy was great. He repaired an area of our floor that was repaired (poorly) twice before. I highly recommend him for LVP flooring jobs."

"Elegant Floors is an excellent company to deal with in all areas! Our floors look absolutely beautiful, the cost was very fair and affordable. Everyone we dealt with was fantastic. They were punctual, efficient, very professional and were very accepting of our needs. I had to reschedule the dates that work was to begin and it was not a problem at all. They were happy to provide us with the dates we wanted. The floors and house were spotless when they left! We can't say enough about how happy we are with this company. If we could give them higher than an "A" rating, we would, that is how pleased we are with their work and fair prices."

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Contacted BR Flooring for an estimate and met with Wesley (owner).  He promptly provided 3 estimates as requested; the prices were reasonable compared to the other estimates.  Based on his rating and the initial meeting, I hired him.  He stated that the work takes 2 days to complete and he and his crew will arrive between 8:30-9:30 to begin work.  But on the first day, my concern was raised when only one worker showed up – no one in charge to explain the logistics of the job.  I was concerned because there were a very large and heavy china cabinet and that needed to be moved.  No way can this lone worker move this furniture.  Feeling badly because he had no help, I found sliders so the furniture doesn’t need to be lifted.  He and I moved the furniture.  He was kind enough to help me remove the numerous items from the room and the cabinet.

On the second day, I expected workers to show up between 8:30-9:30 since that was the time that was given.  Instead, they showed up at 8:00am.  I let them inside, but then one of the workers wanted to get to the fuse box.  Again, no explanation was given on the process.  My concern was raised again when he thought that only the existing floor was to be sanded and stained.  I informed him that the new floor had to be sanded in order to match with the existing floor.  Why did I have to tell him that?  This detail should have been communicated to the workers.  My concern was the handling of the heavy furniture and who was to return it to its original location.  So I called Wesley and he explained that someone will have to return the next day.  I was perturbed by this because I’ve already taken 2 days off work and wasn’t plan to take another.  He sounded irritated – not sure if he was having a bad hair day or just didn’t like a woman asking him questions.  His behavior was far different from behavior that I encountered during the initial meeting. 

In summary, this may be my first time in contacting someone to perform this type of work, but I have expectation as a customer.  I expect the process to be explained to me in advance or at least that day.  I shouldn’t have to keep on asking for the process.  I am not your friend and I didn’t get the work for free so when you take my money, you should show some respect.  Then he had the hubris of sending me an incorrect invoice – one that costs more than originally stated.  Luckily, I requested everything via email to avoid any dispute.

The workers did an amazing job and I would hire them, but I would NEVER work with Wesley again.  Very unprofessional and argumentative once he was hired.  I went through Angie’s List to avoid people like him.  There are other people who will offer fantastic work with reasonable prices without the attitude.  Hire someone else to avoid the aggravation.

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"William did an excellent job. The tile floor looks beautiful. I would use his services again without a doubt. The detail William performed can’t be match. What a perfectionist. The price was very fair too."

"Kashan carpets responded quickly to my request for carpet binding. Pick up and delivery were included in the reasonable cost. Thanks Danny!"

"I must say I was nervous about allowing a carpet service do repair on my laminate hardware floor. They sure did a absolutely amazing job! I mean I was completely speechless at the superb quality of work and the time it took them to complete the job was mindblowing! After completing this job for me, I'll be using them for any carpet, tile, hardwood floor installs in the future for sure!"