Get matched with top flooring pros in Elkridge, MD

"Total flooring is great. I would highly recommend them for any carpet installation. I also had them stretch the wall to wall carpeting upstairs. It looks so much better now. Sebastian was professional, competent, experienced, and easy to work with. His team arrived on time and stretched the carpet upstairs and installed new carpet downstairs. The price was reasonable and I felt that I got great value for my money. J"

"Hew's Carpet was professional, on time and honored their price after 30 days. I love my carpet even more now after Hew's Carpet restretched my carpet. They even cleaned up after the service. I will most certainily used their service again."

"Best estimate out of 4 rec'd. Outstanding results, and was very willing to work with us on all the details. Suggested Robert's Flooring to an associate who has now contracted with them...word of mouth is the best advertising."

"Our barely 4 year old carpet was quickly developing wrinkles and rolled sections so we looked at several companies on Homeadvisor and decided on Kashan. They were the best price and seemed ready to get this done quickly for us. Because our basement isn't very wide or large (although it's not small either) one guy used the knee kicker and went around the entire perimeter stretching section by section. I did supply them our in-house vacuum so they could clean as they went which was fine. I wouldn't have allowed that if it was going to be A LOT of cut carpet as I didn't want my cleaner clogged or canister overfilled. But it was fine. I actually cleared out the entire basement and put the single large sectional on carpet pads for easy sliding which they appreciated. But I had to do that when the carpet was installed too and it saves you a lot of cash doing some of any job yourself. Friendly, courteous and professional and I would definitely hire them again for other things like carpet cleaning or installs of non carpet flooring too."

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Contacted BR Flooring for an estimate and met with Wesley (owner).  He promptly provided 3 estimates as requested; the prices were reasonable compared to the other estimates.  Based on his rating and the initial meeting, I hired him.  He stated that the work takes 2 days to complete and he and his crew will arrive between 8:30-9:30 to begin work.  But on the first day, my concern was raised when only one worker showed up – no one in charge to explain the logistics of the job.  I was concerned because there were a very large and heavy china cabinet and that needed to be moved.  No way can this lone worker move this furniture.  Feeling badly because he had no help, I found sliders so the furniture doesn’t need to be lifted.  He and I moved the furniture.  He was kind enough to help me remove the numerous items from the room and the cabinet.

On the second day, I expected workers to show up between 8:30-9:30 since that was the time that was given.  Instead, they showed up at 8:00am.  I let them inside, but then one of the workers wanted to get to the fuse box.  Again, no explanation was given on the process.  My concern was raised again when he thought that only the existing floor was to be sanded and stained.  I informed him that the new floor had to be sanded in order to match with the existing floor.  Why did I have to tell him that?  This detail should have been communicated to the workers.  My concern was the handling of the heavy furniture and who was to return it to its original location.  So I called Wesley and he explained that someone will have to return the next day.  I was perturbed by this because I’ve already taken 2 days off work and wasn’t plan to take another.  He sounded irritated – not sure if he was having a bad hair day or just didn’t like a woman asking him questions.  His behavior was far different from behavior that I encountered during the initial meeting. 

In summary, this may be my first time in contacting someone to perform this type of work, but I have expectation as a customer.  I expect the process to be explained to me in advance or at least that day.  I shouldn’t have to keep on asking for the process.  I am not your friend and I didn’t get the work for free so when you take my money, you should show some respect.  Then he had the hubris of sending me an incorrect invoice – one that costs more than originally stated.  Luckily, I requested everything via email to avoid any dispute.

The workers did an amazing job and I would hire them, but I would NEVER work with Wesley again.  Very unprofessional and argumentative once he was hired.  I went through Angie’s List to avoid people like him.  There are other people who will offer fantastic work with reasonable prices without the attitude.  Hire someone else to avoid the aggravation.

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"Brian and his team are the best in the area! Highly recommend, they are efficient, friendly and hard workers. Brian gave me a very fair price on my flooring and was super accommodating with my schedule. I plan on hiring them again for all my flooring needs."

"Elegant Floors is an excellent company to deal with in all areas! Our floors look absolutely beautiful, the cost was very fair and affordable. Everyone we dealt with was fantastic. They were punctual, efficient, very professional and were very accepting of our needs. I had to reschedule the dates that work was to begin and it was not a problem at all. They were happy to provide us with the dates we wanted. The floors and house were spotless when they left! We can't say enough about how happy we are with this company. If we could give them higher than an "A" rating, we would, that is how pleased we are with their work and fair prices."

"We just had AG Flooring replace carpet with wood flooring and then sand and refinish it to match the existing wood floor. They did a beautiful job and it was a good price. They were on time and professional and finished well ahead of schedule. I would recommend them as I will definitely work with AG Flooring again if the need arises. Photos show before with the carpet and after with all wood floors and refinished."

"A year ago, we had William refinish our floors; he did a great job-- also on painting! Sadly, during the year a dog became in ill an unbeknownst to us had accidents on a rug covering the newly done floors- the moisture seeped into the wood; it needed to be repaired. William did the repair for a reasonable price. Unfortunately, initially the repair didn't look good- I contacted William. He came back and agreed that it didn't come out as he'd hoped (he'd had to replace boards, re-stain and varnish the area). He came back again, re-did the work for no additional fee and it looks GORGEOUS. He showed great integrity and commitment to quality- his disappointment in the original repair was evident on his face. He is not always super quick to get back to you- but I found him to be responsive to polite persistence. He is now my "floor guy"-- we're moving and he'll be the person I call for any flooring related needs."

"I must say I was nervous about allowing a carpet service do repair on my laminate hardware floor. They sure did a absolutely amazing job! I mean I was completely speechless at the superb quality of work and the time it took them to complete the job was mindblowing! After completing this job for me, I'll be using them for any carpet, tile, hardwood floor installs in the future for sure!"