Get matched with top flooring pros in Glen Burnie, MD

"We've had carpet installed twice by Renaissance and both experiences were wonderful. They have an extensive selection of carpets and everyone we've worked with there has been knowledgeable about which options would be right for us. We've never been pressured to spend more than we wanted to, and have gotten a great value from their services. The first installation was for carpeting in part of our basement (pre-COVID). After a few months and one rambunctious kitten, we had some loose threads along the seam and called to have this repaired...well, then COVID hit and we cancelled the appointment and kind of forgot about the whole thing. Fast forward to about a month ago when we wanted to install carpet in our sunroom. I mentioned that we would also (finally!) like that seam repaired, and they ended up doing this free of charge without even a second thought about it! I was pleasantly surprised by this, and even more surprised to find that the repair is so seamless that I would never even know there was an issue at all. Very high quality work! We love the new carpet in our sunroom as well - both installations have gone smoothly, communication is great, and follow-up is also thorough. We will continue to use Renaissance for our needs and recommend them highly!"

"Total flooring is great. I would highly recommend them for any carpet installation. I also had them stretch the wall to wall carpeting upstairs. It looks so much better now. Sebastian was professional, competent, experienced, and easy to work with. His team arrived on time and stretched the carpet upstairs and installed new carpet downstairs. The price was reasonable and I felt that I got great value for my money. J"

"Robert knows flooring and provided exceptional professional flooring install for 3 projects. His team installed Luxury Vinyl Tile in my bathrooms, carpet on my stairs, and Luxury Vinyl Tile in my bedrooms. The install is quality work, the team cleaned up the debris, and my house looks so fabulous! I will use Roberts Flooring again and continue to refer others to Roberts Flooring!"

"Randy and his team were great to work with! They did an outstanding job installing new carpet and LVP flooring in the entire home. I had a short window of time to complete my project to prepare my rental property for a new tenant. Randy was always available and extremely helpful in providing me with carpet and floor samples to choose from. He was also open to my suggestions and flexible in making adjustments if needed. The project was completed on time and within my budget requirements. I was very pleased with their work when the job was completed. And would absolutely hire them again for future projects."

"First let me take a moment to thank Hews Carpet Care, and the owner for taking such great care with our carpet and stairs and leaving our floors and stairs looking like they were new once again! We needed to have all of the carpet upstairs in the bedrooms & hall way stretched as well as all of the carpet on stairs stretched and retacked and we had 3 flights. Not only did he do an exceptional job but Hugh the owner was professional, and and truly an expert in his craft! He also had a wonderful personality and his only goal was to make sure you were happy above and beyond. He also provides a warranty, so working with a craftsman with over 40 yrs of experience in his trade, he went above & beyond what we expected and we couldn't help but provide him with a nice tip to show our gratitude!. So thanks again Hugh for all of your help! We'll end saying anyone who needs carpet care, visit his website & don't hesitate to call Hews Carpet Care. Sincerely, Jay & Mel"

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Contacted BR Flooring for an estimate and met with Wesley (owner).  He promptly provided 3 estimates as requested; the prices were reasonable compared to the other estimates.  Based on his rating and the initial meeting, I hired him.  He stated that the work takes 2 days to complete and he and his crew will arrive between 8:30-9:30 to begin work.  But on the first day, my concern was raised when only one worker showed up – no one in charge to explain the logistics of the job.  I was concerned because there were a very large and heavy china cabinet and that needed to be moved.  No way can this lone worker move this furniture.  Feeling badly because he had no help, I found sliders so the furniture doesn’t need to be lifted.  He and I moved the furniture.  He was kind enough to help me remove the numerous items from the room and the cabinet.

On the second day, I expected workers to show up between 8:30-9:30 since that was the time that was given.  Instead, they showed up at 8:00am.  I let them inside, but then one of the workers wanted to get to the fuse box.  Again, no explanation was given on the process.  My concern was raised again when he thought that only the existing floor was to be sanded and stained.  I informed him that the new floor had to be sanded in order to match with the existing floor.  Why did I have to tell him that?  This detail should have been communicated to the workers.  My concern was the handling of the heavy furniture and who was to return it to its original location.  So I called Wesley and he explained that someone will have to return the next day.  I was perturbed by this because I’ve already taken 2 days off work and wasn’t plan to take another.  He sounded irritated – not sure if he was having a bad hair day or just didn’t like a woman asking him questions.  His behavior was far different from behavior that I encountered during the initial meeting. 

In summary, this may be my first time in contacting someone to perform this type of work, but I have expectation as a customer.  I expect the process to be explained to me in advance or at least that day.  I shouldn’t have to keep on asking for the process.  I am not your friend and I didn’t get the work for free so when you take my money, you should show some respect.  Then he had the hubris of sending me an incorrect invoice – one that costs more than originally stated.  Luckily, I requested everything via email to avoid any dispute.

The workers did an amazing job and I would hire them, but I would NEVER work with Wesley again.  Very unprofessional and argumentative once he was hired.  I went through Angie’s List to avoid people like him.  There are other people who will offer fantastic work with reasonable prices without the attitude.  Hire someone else to avoid the aggravation.

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"Brian and his team are the best in the area! Highly recommend, they are efficient, friendly and hard workers. Brian gave me a very fair price on my flooring and was super accommodating with my schedule. I plan on hiring them again for all my flooring needs."

"This was my second time using Elegant Floor Service and I'm on my way to using their service for a third time! Based on my first experience, I knew I wanted to hire them again and now that they've just recently installed a second room, I'll be having them back soon! The crew was on-time, friendly and did quality work. No dust, no loud noise and were fast! The customer service is great too! Steve, Joseph and Evan are all nice to work with and appreciate my business. This means a lot to me! I highly recommend Elegant Floor Service."

"Excellent professional service, very pleased with the beauty of our carpeted room!"

"JR & Alvin did an excellent job stretching and patching my carpet. The carpet looks brand new and with the tips they provided to care for it, the carpet should last longer than normally expected. If you are looking for cheap fix, don't do it. Call the professionals at JR's Carpets & Floors instead. You'll be happy you did!"