Get matched with top flooring pros in Newbury Park, CA

"We had vinyl flooring installed throughout our house. The crew removed the old carpet, baseboards and some tile. They installed new baseboard and flooring. Javier's crew did a FANTASTIC JOB! The price was very reasonable, and it was easy to communicate with Javier. We were told what time the crew would arrive and how long it would take to complete the work. After the flooring was installed, the crew cleaned up and didn't leave a mess on the floor. they are very friendly and nice. They installed flooring in another house that we had and because they do GREAT work we had them do our house. I HIGHLY recommend Monteros Hardwood Flooring."

"We visited the business several times before deciding to purchase carpet there. The owner was professional and provided information without being pushy. He came to our house to measure and provide a quote. The installers were efficient and completed the job in a day. They did not charge to move the furniture (the other businesses we looked into did). We could probably have paid less at Home Depot or someplace similar, but we were interested in patronizing a small business that used their own employees to install the carpet instead of contracting out. The carpet was installed in September and we have been very happy with it. I would recommend Carpet Time highly."

"The Good:
   COMMUNICATION:  Serj was quick to call me and set up an appt. He quickly sent a contract. His communication was clear. The guys came when they said they would. There were problems with the sloppiness of the work and Serj sent a member of his team out to fix them later.

The Bad:
   POOR JUDGMENT:  They put the carpet roll on the street in front of my neighbor's house which is right next to the car gate entrance of the neighborhood. I told the guys to use my driveway to cut the carpet, but they didn't. 5 hours later, it was still in front of my neighbor's house and I had to drag it away from there myself.
   SLOPPY:  The job took longer than I think they estimated. The guys were here almost 12 hours and by then end they were just trying to be fast and get out. This made them sloppy. They hacked many of my newly painted baseboards with the metal tool used to tuck in the carpet. There is also a gap that can fit my fingers between the carpet and many of the baseboards. The seams in most rooms were very visible. They didn't even tuck the carpet in on all sides of most steps on the staircase.

Conclusion:
    Communication is really important. The team is not as detailed as I think they should be, but they are willing to fix the problems if you point them out. Serj wants to do a good job.
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"They did a great job. They pulled out the carpeting and prepped it excellently. They were extremely neat and I would highly recommend them."

"I can’t recommend Royal Oak Flooring highly enough. My wife and I met Laurie at her shop on Ventura Blvd. (suggest you make an appointment to ensure finding her there) in order to figure out whether Royal Oak could accommodate what we were trying to do. Previously we’d talked with 2 big-box stores and 2 small flooring shops but they all seemed to be trying to sell us very basic (but cheaper) installations. We wanted a floor with a thin black strip about 5” in from the wall to serve as a border. We also wanted mitered 45-degree corners rather than butted. The Royal Oak store is not large, compared to, say, Floors & Decor, but it has an overwhelming variety of samples. And Laurie is the kind of person who will make a phone call on the spot to find out if what you want is possible. She gave us several 2”x2” samples to take home and emailed us quotes for the different flooring and installations we were considering. After a few days we settled on a floor with 5” wide maple planks and the black border. We appreciated Laurie’s willingness to listen to what we wanted rather than try to sell us what she’d already done 1000 times. We realized why Laurie had the confidence to consider alternatives to the basic installation after Rafael and Abel showed up. These guys were the craftsmen we were beginning to think existed only on some other continent, the craftsmen who’d have to be flown over to the U.S. and put up in a motel while they worked on our mitered corners and our black border 5” from the wall. My wife and I are both retired engineers, so (1) we’re detail-oriented, and (2) we got a lot of time on our hands. I can be a pain in the butt, for sure, but Rafael and Abel never shied away from questions. And they asked them too. At one point I asked Rafael if there was a saying in Spanish equivalent to “The Devil is in the details.” Smiling, he assured me there was. Quite honestly, it got so that just seeing these guys in the morning was reassuring. They cleaned up everyday before leaving, made Herculean attempts to keep dust from escaping, and in general tried to reduce their impact on the normal house functioning as much as possible. We’re very happy with the new hardwood floor we got thanks to Royal Oak Flooring."

"Mike Harris is my go to flooring person. Mike has installed hardwood, refinished and most recently replaced tile with matching solid hardwood. He installed and stained to match existing flooring. He did an excellent job, matched to look like original . Completed the job quickly and cleaned up after. I couldn’t be happier with his work. I highly recommend Mike Harris floors!"

"My pro did an exceptional job on carpets that hadn’t been cleaned in more than 7 months."

"Company is very professional. They were going to be a little later than expected but were in contact with me the whole time. Did a beautiful jog of cleaning the carpets."

"Subject I had an excellent experience working with this wooden floor specialist Bryon. From start to finish, he was professional, personable, and extremely accommodating. He took the time to clearly explain the damage to my flooring, what repairs were needed, and provided an accurate and honest assessment of both the scope of work and the timeframe to complete it. The job was completed efficiently and exactly as described, with great attention to detail. The repaired flooring looks fantastic, and the work was done on schedule with no surprises. I truly appreciated his professionalism, clear communication, and respect for my home. I would highly recommend him to anyone in need of wooden floor repairs or restoration. See 3 pics for damaged wooden floor and fourth picture of completed floor to the left of photo. He did a suburb job and yes, I will be hiring and recommending him to my friends, relatives and neighbors. Best Regards, Darryl Kimble of Hawthorne, CA"

"Randy and his team were amazing. The Mexican tile floor in my enclosed patio needed to be restored. Randy took a look at the room and developed a solution that exceeded my expectations at a fair price. His team helped empty and return the furnishings in the room treating the items in the room with care and respect. I always knew the state of the project and the next steps. The floor looks better than when it was new. The next time I need a contractor I will call Randy. You should too."