Get matched with top flooring pros in Oak Park, CA

"Excellent - Order was perfect - received product and quantity ordered. The quality of the carpet was excellent."

"Always Improve Flooring has done four jobs for me since 2015: 1. Installing new oak flooring in my kitchen and office and refinishing the rest of the oak flooring on the first floor of my house; 2. Refinishing wood flooring in two of my rental units; and 3. Leveling the floor of my garage and then installing new oak flooring as I was converting the garage into an ADU. Their workmanship was excellent. I am very happy with their work. Juan Hernandez, the owner, is very responsive. I found his pricing to be reasonable and he stuck with the quoted price. I strongly recommend Juan and his company."

"Moe did a great job on our carpets and upholstery. Our drapes were cleaned in place rather than taking them down. That was a good decision because the drapes are old and could not have with stood dry cleaning, and he was able remove water damage stains. I highly recommend All Shine Carpet Care."

"Very happy with the quality of the work. Always Improve Flooring was fast and our floors look beautiful. The value of the work is exceptional. Super pleased with the result."

"The Good:
   COMMUNICATION:  Serj was quick to call me and set up an appt. He quickly sent a contract. His communication was clear. The guys came when they said they would. There were problems with the sloppiness of the work and Serj sent a member of his team out to fix them later.

The Bad:
   POOR JUDGMENT:  They put the carpet roll on the street in front of my neighbor's house which is right next to the car gate entrance of the neighborhood. I told the guys to use my driveway to cut the carpet, but they didn't. 5 hours later, it was still in front of my neighbor's house and I had to drag it away from there myself.
   SLOPPY:  The job took longer than I think they estimated. The guys were here almost 12 hours and by then end they were just trying to be fast and get out. This made them sloppy. They hacked many of my newly painted baseboards with the metal tool used to tuck in the carpet. There is also a gap that can fit my fingers between the carpet and many of the baseboards. The seams in most rooms were very visible. They didn't even tuck the carpet in on all sides of most steps on the staircase.

Conclusion:
    Communication is really important. The team is not as detailed as I think they should be, but they are willing to fix the problems if you point them out. Serj wants to do a good job.
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"Fantastic job. Carpet was removed from bedroom and office and the floors were refinished and matched the hallway and living room floors perfectly."

"Beau and his crew installed a new prefinished wood floor in my dining room, entry way, living room and family room. In a few short years, the floor is scratched, dented and floor boards are loose. We have contacted them more times than I can count. Most of the time there is never a call back or when an appointment is set a no show. This is not the way a business should be run. I would think twice about hiring them. I know I am in the minority, but truth is truth. UPDATE: Beau contacted us and his crew came out promptly completing all necessary repairs."

"Mike Harris and his team did an amazing job on my floors! My husband and I recently purchased a home built in 1956 and the hardwood floors were covered up with carpet. Not only did Mike take the time to help us figure out how to DIY a few things ourselves but he was knowledgeable and knew exactly how to continue to take care of our floors. I was very impressed that he even knew about the termite chemicals that would be bad for the new floors he installed. He was there everyday with his crew and I liked that he was present. Highly recommend!"

"Company is very professional. They were going to be a little later than expected but were in contact with me the whole time. Did a beautiful jog of cleaning the carpets."

"I found out the day before new carpet was to be installed that the vendor would not nail/screw down squeaky floorboards.  I called several handymen, and Byron was the only one available to come by that same day.  When he arrived, he tried to dissuade me from installing carpet over what he presumed to be hardwood floors, even though I told him that carpet was being installed the next day.  (It ended up being a non-issue, since we soon found out that we didn't have hardwood floors.)  He explained that he couldn't nail down the plywood planks and would instead have to screw them down to secure them for the long-term.  That tripled the price he quoted over the phone.  After several minutes of negotiating, we agreed upon a price for the floorboard work as well as odds and ends (fixing a running toilet, hanging some shelves, changing an air filter, reattaching a light fixture).  He was friendly and very talkative; I would have been frustrated if I were paying by the hour, but he bid for the job, so I didn't mind.  He was very helpful and thought through the consequences of certain actions before beginning his work.  When asked to take a look at a sprinkler head that wasn't working, he said that he doesn't do that type of work.  Also, he did a short-term fix for our running toilet, but it didn't fix the problem.  (He didn't bid to do any major plumbing help.)  Overall, I was very happy.
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