Get matched with top flooring pros in Sherman Oaks, CA

"George is the man. He consistently gets me great carpets at a great price, is friendly, punctual, professional, and does a fantastic job. You don't need anyone else to do your carpet. I've used several outfits in the past, and I've had the best, most reliable experience with Carpet Time. Highly, highly recommend.
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"I’m so fortunate that I contacted Juan with Always Improve Flooring. He fixed my new floors, and made them perfect and new again. I wish I had his company install my floors to begin with. The three gentlemen he had do the work for us were the best! Armando, Francisco, and Ezequiel worked hard the entire time they were here. The best part is, I felt they truly cared to correctly repair my flooring. What more could I hope for? They were amazing and I would recommend them with 10 Stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"

"Very happy with the quality of the work. Always Improve Flooring was fast and our floors look beautiful. The value of the work is exceptional. Super pleased with the result."

"Moe did a great job on our carpets and upholstery. Our drapes were cleaned in place rather than taking them down. That was a good decision because the drapes are old and could not have with stood dry cleaning, and he was able remove water damage stains. I highly recommend All Shine Carpet Care."

"The Good:
   COMMUNICATION:  Serj was quick to call me and set up an appt. He quickly sent a contract. His communication was clear. The guys came when they said they would. There were problems with the sloppiness of the work and Serj sent a member of his team out to fix them later.

The Bad:
   POOR JUDGMENT:  They put the carpet roll on the street in front of my neighbor's house which is right next to the car gate entrance of the neighborhood. I told the guys to use my driveway to cut the carpet, but they didn't. 5 hours later, it was still in front of my neighbor's house and I had to drag it away from there myself.
   SLOPPY:  The job took longer than I think they estimated. The guys were here almost 12 hours and by then end they were just trying to be fast and get out. This made them sloppy. They hacked many of my newly painted baseboards with the metal tool used to tuck in the carpet. There is also a gap that can fit my fingers between the carpet and many of the baseboards. The seams in most rooms were very visible. They didn't even tuck the carpet in on all sides of most steps on the staircase.

Conclusion:
    Communication is really important. The team is not as detailed as I think they should be, but they are willing to fix the problems if you point them out. Serj wants to do a good job.
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• We had a tight schedule with a upcoming move in date. Mike Pillar came to our new home, and got back to us with an estimate. We decided to accept his bid, selected one of the samples that he provided, and went to his shop to sign the contract. At that time we were told that the wood that we had selected was not in stock, and it would take six weeks to get. He suggested an alternative, that was available immediately. We were disappointed but had a time crunch, took the new sample to our home, and determined that is as an acceptable replacement, (although visibly was inferior quality 25% thinner), than our original selection. The following week, we met with the installers, and proceeded to leave them to work, when the foreman came running after me, and wanted to show me that the wood that they were installing, did not match the sample, that was still in my house. It was clearly a different dye lot. I was very upset and got in touch with Mike Pillar. He insisted that it was the same, even though myself, my husband, and his employee clearly saw a difference. I was thrilled to find out that the original wood that we had selected suddenly was available, however, we were now being charged an extra $680 to get the floor that we were originally quoted on. The explanation that we were given for the price increase was that the stairs cost more with that wood, even though that flooring isn't even on the stairs. The stairs are stained wood. In the end the quality of the work, and the overall pricing was good. I didn't appreciate the bait and switch tactics, the unreasonable price increase, or the way that I was spoken to by the owner.

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"It was fabulous. They are prompt, did an excellent job and are very neat. The floors look beautiful and are beautifully laid. I had used them years ago to replace carpet in one of the bedrooms, and liked them. They did not disappoint this time. I would recommend them to anyone wanting wood floors put in."

"We received several bids on the work we needed done. Mario Diaz Flooring was not the cheapest bid and not the most expensive. We chose them because of their ratings and the confidence Mario had that we would love the end product. Our situation was not just refinishing original hardwood floors, putting adding a brand new 300 square foot oak floor with a 70-year-old existing oak floor that flow together. When we pulled up the carpet, we had a lot of stains in the wood, some fresh and wet from my daughter's dog when they visit us, which I was not aware existed. I was amazed that Mario’s crew got all the stains out and the new room they added matched the old oak floors so well. They did a beautiful job. They showed up everyday and completed the job in a timely manner. The crew worked very hard and were very polite. A few companies that quoted the project seemed to make a big deal about adding a brand new room with the original oak flooring we had. Mario assured us we would be happy with the end product and gave us confidence in his craftsmanship. He said our floors will look pretty much the same because he uses solid oak similar to what was used in the 1950s (newer but oak). He uses a process to age the wood to help it match the original. We were amazed how the floors matched up so perfectly. They laid it down piece-by-piece (no fake wood or prefab material). We absolutely love the look of our new floors. I will never cover up these beautiful wood floors with carpet ever again. I encourage people to get multiple bids and have conversations with the companies. It is time consuming but worth the effort or just skip them all and call Mario Diaz' company. If you get multiple bids, you will figure out fast who is taking advantage and highballing the project."

"This guy I the best. Worth every penny. My floors had holes and were shaking. My mom is in a wheel chair so this is not acceptable. Not only did he reinforce and level the floor he also recommended the right type of flooring. He truly went above and beyond. I would give him 10 stars it I could. ✨️"

"Dennis and his team did a great job installing our new vinyl flooring for a very fair price. He made sure everything is perfectly polished. He did the baseboard and added a reducer. He also revamped the stairs. All of this was done in one day. He was easy to communicate with and honest with his suggestions. 5/5 highly recommend!"