Get matched with top flooring pros in Simpsonville, MD

"We hired Total Flooring, as my Father-in-law stated, and they did a fantastic job. We contracted them for carpet and LVP and now the house looks amazing! Sebastian was very easy to work with and his teams are very professional and do quality work. If you need flooring, these guys are your one-stop-shop in the Frederick area."

"We are so impressed with Roberts flooring. They did such a great job! Highly recommend!"

"Excellent, tear out install new carpeting in 3 bedrooms. Moved furniture, installed and returned furniture with no damage to freshly painted walls. I recommend them to anyone who needs flooring done, excellent job!"

"Great company, Danny and hot people are great. They are a full service flooring company I learned. Hardwood, carpet, tile. I'll keep that in mind for sure."

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Contacted BR Flooring for an estimate and met with Wesley (owner).  He promptly provided 3 estimates as requested; the prices were reasonable compared to the other estimates.  Based on his rating and the initial meeting, I hired him.  He stated that the work takes 2 days to complete and he and his crew will arrive between 8:30-9:30 to begin work.  But on the first day, my concern was raised when only one worker showed up – no one in charge to explain the logistics of the job.  I was concerned because there were a very large and heavy china cabinet and that needed to be moved.  No way can this lone worker move this furniture.  Feeling badly because he had no help, I found sliders so the furniture doesn’t need to be lifted.  He and I moved the furniture.  He was kind enough to help me remove the numerous items from the room and the cabinet.

On the second day, I expected workers to show up between 8:30-9:30 since that was the time that was given.  Instead, they showed up at 8:00am.  I let them inside, but then one of the workers wanted to get to the fuse box.  Again, no explanation was given on the process.  My concern was raised again when he thought that only the existing floor was to be sanded and stained.  I informed him that the new floor had to be sanded in order to match with the existing floor.  Why did I have to tell him that?  This detail should have been communicated to the workers.  My concern was the handling of the heavy furniture and who was to return it to its original location.  So I called Wesley and he explained that someone will have to return the next day.  I was perturbed by this because I’ve already taken 2 days off work and wasn’t plan to take another.  He sounded irritated – not sure if he was having a bad hair day or just didn’t like a woman asking him questions.  His behavior was far different from behavior that I encountered during the initial meeting. 

In summary, this may be my first time in contacting someone to perform this type of work, but I have expectation as a customer.  I expect the process to be explained to me in advance or at least that day.  I shouldn’t have to keep on asking for the process.  I am not your friend and I didn’t get the work for free so when you take my money, you should show some respect.  Then he had the hubris of sending me an incorrect invoice – one that costs more than originally stated.  Luckily, I requested everything via email to avoid any dispute.

The workers did an amazing job and I would hire them, but I would NEVER work with Wesley again.  Very unprofessional and argumentative once he was hired.  I went through Angie’s List to avoid people like him.  There are other people who will offer fantastic work with reasonable prices without the attitude.  Hire someone else to avoid the aggravation.

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"Pretty quick job, took about 3 days to install engineered hardwood floors in my basement. Some areas are separating a bit now, but I'll fill in those gaps with some filler. Cheaper than Empire and other company quotes. They ripped the previous carpeting out and hauled it away and did a good cleanup job. New stair flooring installed too. I'm quite happy with the work, minus the separation, but maybe that just happens when the floor settles?"

"William did a marvelous job installing a new tile floor on our screen porch. He was meticulous to detail and also installed a new screen door. He left the area in impeccable shape. We definitely will use his services again."

"We just had AG Flooring replace carpet with wood flooring and then sand and refinish it to match the existing wood floor. They did a beautiful job and it was a good price. They were on time and professional and finished well ahead of schedule. I would recommend them as I will definitely work with AG Flooring again if the need arises. Photos show before with the carpet and after with all wood floors and refinished."

"This company is fantastic. They take pride in their work and truly understand what customer satisfaction means. We hired them back in Feb 2013 to both install wood flooring on our second level and assess the need to replace the wood floors on 1st Level. Wesley and Marcos are truly honest people. They advised us not to spend the money for a new install on the first floor at this time as the wear on the floor was uneven and the heavy areas would be fine with a refinish. We are glad we hired them to both jobs. The work was timely with minimal disruption to the family and the clean up was excellent. We hope they stay in business as we will hire them for all our flooring jobs!"

"They were punctual and work really efficiently. New Hard floor in the basements and carpet in the second floor look amazing."