Get matched with top flooring pros in Simpsonville, MD

"Total flooring is great. I would highly recommend them for any carpet installation. I also had them stretch the wall to wall carpeting upstairs. It looks so much better now. Sebastian was professional, competent, experienced, and easy to work with. His team arrived on time and stretched the carpet upstairs and installed new carpet downstairs. The price was reasonable and I felt that I got great value for my money. J"

"We are so impressed with Roberts flooring. They did such a great job! Highly recommend!"

"Excellent, tear out install new carpeting in 3 bedrooms. Moved furniture, installed and returned furniture with no damage to freshly painted walls. I recommend them to anyone who needs flooring done, excellent job!"

"Kashan carpets responded quickly to my request for carpet binding. Pick up and delivery were included in the reasonable cost. Thanks Danny!"

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Contacted BR Flooring for an estimate and met with Wesley (owner).  He promptly provided 3 estimates as requested; the prices were reasonable compared to the other estimates.  Based on his rating and the initial meeting, I hired him.  He stated that the work takes 2 days to complete and he and his crew will arrive between 8:30-9:30 to begin work.  But on the first day, my concern was raised when only one worker showed up – no one in charge to explain the logistics of the job.  I was concerned because there were a very large and heavy china cabinet and that needed to be moved.  No way can this lone worker move this furniture.  Feeling badly because he had no help, I found sliders so the furniture doesn’t need to be lifted.  He and I moved the furniture.  He was kind enough to help me remove the numerous items from the room and the cabinet.

On the second day, I expected workers to show up between 8:30-9:30 since that was the time that was given.  Instead, they showed up at 8:00am.  I let them inside, but then one of the workers wanted to get to the fuse box.  Again, no explanation was given on the process.  My concern was raised again when he thought that only the existing floor was to be sanded and stained.  I informed him that the new floor had to be sanded in order to match with the existing floor.  Why did I have to tell him that?  This detail should have been communicated to the workers.  My concern was the handling of the heavy furniture and who was to return it to its original location.  So I called Wesley and he explained that someone will have to return the next day.  I was perturbed by this because I’ve already taken 2 days off work and wasn’t plan to take another.  He sounded irritated – not sure if he was having a bad hair day or just didn’t like a woman asking him questions.  His behavior was far different from behavior that I encountered during the initial meeting. 

In summary, this may be my first time in contacting someone to perform this type of work, but I have expectation as a customer.  I expect the process to be explained to me in advance or at least that day.  I shouldn’t have to keep on asking for the process.  I am not your friend and I didn’t get the work for free so when you take my money, you should show some respect.  Then he had the hubris of sending me an incorrect invoice – one that costs more than originally stated.  Luckily, I requested everything via email to avoid any dispute.

The workers did an amazing job and I would hire them, but I would NEVER work with Wesley again.  Very unprofessional and argumentative once he was hired.  I went through Angie’s List to avoid people like him.  There are other people who will offer fantastic work with reasonable prices without the attitude.  Hire someone else to avoid the aggravation.

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"Elegant Floors is an excellent company to deal with in all areas! Our floors look absolutely beautiful, the cost was very fair and affordable. Everyone we dealt with was fantastic. They were punctual, efficient, very professional and were very accepting of our needs. I had to reschedule the dates that work was to begin and it was not a problem at all. They were happy to provide us with the dates we wanted. The floors and house were spotless when they left! We can't say enough about how happy we are with this company. If we could give them higher than an "A" rating, we would, that is how pleased we are with their work and fair prices."

"A year ago, we had William refinish our floors; he did a great job-- also on painting! Sadly, during the year a dog became in ill an unbeknownst to us had accidents on a rug covering the newly done floors- the moisture seeped into the wood; it needed to be repaired. William did the repair for a reasonable price. Unfortunately, initially the repair didn't look good- I contacted William. He came back and agreed that it didn't come out as he'd hoped (he'd had to replace boards, re-stain and varnish the area). He came back again, re-did the work for no additional fee and it looks GORGEOUS. He showed great integrity and commitment to quality- his disappointment in the original repair was evident on his face. He is not always super quick to get back to you- but I found him to be responsive to polite persistence. He is now my "floor guy"-- we're moving and he'll be the person I call for any flooring related needs."

"I've previously worked with Aaron, the owner, on our previous home and immediately went back to him when we purchased our new home. The wife had her own ideas of what she wanted and I went straight back to Aaron without even comparing him to his competitors. Aaron, once again, was very professional and provided tremendous service as we got ready to move into our new home back in October. He dispatched his team and they were amazing in how quickly and efficiently they worked to rip up carpets and restore the beautiful hardwood underneath. as an added bonus, in those areas where there was some clear damage to the flooring, Aaron's team very professionally fixed the damage and replaced with new hardwood flooring. as the damage was underneath the carpet and previously unknown, i was worried Aaron would charge me extra but he never did and provided the same exceptional experience i am accustomed too. We also changed the flooring in the Study and even invited Aaron's team to return again a few weeks later to redo our Kitchen with LVP flooring. overall we are amazed at the quality of work and Aaron's responsiveness, to include for minor follow-up work. We can't thank both Aaron and his team at AG Construction and Flooring enough for being an instrumental part of our family's safety and comfort!"

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We have many years of experience to give you confidence that we are your number one choice for your next home project. You will find us to be competitively priced with close attention to the details. We look forward to building a lasting relationship and guarantee your satisfaction!

"Their work and attention to detail are outstanding. I would highly recommend them to anyone. We replaced over 260 sq. ft. of carpet w/ hardwood flooring and two flights of stairs with matching hardwood. Their pricing was honest and competitive w/ other offers received."