
Serving Casa Grande, AZ and surrounding areas
Approved
In business since 2008
Free estimates
Warranties offered
"We found Sustain Scape through Angies list and like their reviews and their focus as described on their website. Mike came by and asked great questions and listened to our ideas. We wanted to get an ideal master plan in place that we could gradually start working against, but wanted to initially focus on hardscape for the back yard.
Mike returned a week or two later with a really nice design that incorporated our thoughts with his design knowledge and ideas. We have an acre and he completed a design for the full property. We really like it -- it is more than worth the $250 we paid.
We asked Mike to bid out the hardscape in the back yard, but everything kept connecting to our outdated pool so we decided to remodel it in conjunction with the hardscape. Mike did another design for us that incorporated the pool updates and bid out the hardscape project as stated above. We went back and forth several times and different ideas and Mike was patient and engaging the whole time.
The crew started work the next week. The pool coping travertine quality was excellent, but as I inspected the patio/path travertine during the install I noticed that the stone quality was not up to my expectations. I promptly discussed with Mike and he came out to inspect. He acknowledged my concerns and said to mark what I didn't like and they would replace it.
After they finished we felt the overall stone quality was good, but not great. However, we really like how the design came through and the quality of workmanship (cutting and installation) exceeded our expectations. The crew that was here, including their leader Jud, was excellent. I've had probably a dozen hardscape projects done and this was by far the best, most professional team I've ever worked with. Every day the on-site manager (Jud) would chat with me and ask about how I felt the project was coming and if there was anything they could do.
Finally, they cleaned up the property nicely.
When we received the final bill, it seemed over what we actually received. Mike mistakenly charged for some of the replaced stone (I take some responsibility for the mistake because of my hands-on nature with the crew didn't help Mike keep track of what was actually used). He apologized and fixed the billing error.
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