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"I am amending my review after subsequent contact with Basement Systems. Ultimately I am satisfied with the work they finally did, Kathy from the office is very sweet and the work done by Dale was ultimately done although there was much confusion since I was never called or emailed to let me know that the work was complete (it is a weekend property and we were not present- which makes it challenging to schedule with providers). I do wish they did a better job with communication since this was the main issue (not hearing from them when they were not able to come for an appt or not hearing that they were coming to do the job!) I will say that despite my frustration, I do think the work was done well, Dale assessed another concern or ours unrelated to this job, and will be coming back to further assess and provide an estimate if need be, and Dale even closed a garage door that was left open by another service provider which was much appreciated. So I certainly would do business with them again and am pleased with the final outcome. But for the sake of completion, below is my original review.  

Prior review:
Was initially very pleased with prompt initial response and visit from Dale for free estimate. He came on 9/16 as scheduled, was very likable, friendly and informative and spent much of time surveying house and property and providing recommendations as to how to best address leak in basement and buried drainage pipes on the property of our newly purchased home. Was told he would email estimate within week. Dale made such a good impression that I was surprised that I did not receive the estimate within a week. I called 2 weeks later to remind them to provide estimate which should have been my first clue that things would not proceed smoothly.
Had difficulty getting work scheduled which was to be approx 4 hours of labor for 2 men. Not totally their fault as we are weekenders and could only be there for thurs/friday/saturday dates, so I can appreciate that scheduling might be difficult, but still frustrated that work was scheduled for a friday 2 months later. Was called a few hours before appt and told that someone was sick and they could not do job. Was not called back when I asked to reschedule. When I finally reached Kathy who works in the office was told that Dale would come personally the following Monday and do the work himself. Needless to say he never did and I never heard from anyone from the company since then. Wasted nearly 3 months of our time and left at square one. Thanks for nothing. Extremely disappointed with lack of professionalism and surprised that this company has such high ratings."

"We are extremely pleased with Keegan's work at our house in Woodstock. He renovated large blue stone terraces, stairs, walls, a 150 feet canal, built a beautiful and functional firepit and also renovated the chimney with care. He will listen to your needs and execute with attention to details in a way that will last, thanks to his great experience working with stones. He also has a creative mind and an artistic touch if you are looking for advice. We love how his stone work blends in with the style of our 100 year old Woodstock house. We also like that he works with local people and materials. Highly recommend Rock-n-Gardens for any stone work in the area."

"Tim had initially come over for the installation of a French drain on the side of the house, but instead uncovered that our foundation had receded away from the house due to past water damage. He immediately stepped into gear explaining every detail to me and gave me a quote for the amount of work that needed to be done. He and his crew made time in his busy schedule to get the job done and finished it completely in 3 days. I am so grateful for the work they have done and how quickly they did it. I highly recommend this business for anyone experiencing foundation/water damage issues. Thank you from the bottom of my heart!"

Groundworks is the North America?s leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we?re there with one mission ? to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing\n

"I hired Rogers Landscaping for an emergency repair to my driveway due to water erosion. They showed up ASAP and removed the existing culvert pipe, installed a larger one and redid my driveway better than it was before. Their work is extremely professional and I would recommend them to anyone who is in need of driveway repairs. They are a 5 star business and I give them 2 thumbs up!!! Such a pleasure to work with!"

"We had such a horrible time trying to find a solution to our finished basement taking on water a second time just after we redid our floors. After several estimates from people offering very outrageous solutions and prices, High Tech Concrete & Excavation reached out to us. We took a chance and were not disappointed in the slightest! Jimmy was great - good communication, fantastic and quick work, and VERY reasonable pricing which both my husband and I greatly appreciated. He was very honest with his estimate and actually cared to look at all points that were affected in the house instead of just outside. He even took time during their work to show me issues they found with our foundation and offered to fix them while he was here. It's been 3 months and absolutely no water has found its way into our finished basement We'll definitely be keeping their card and calling them back in the springtime to finish our driveway and for any other work we may need. You wont be disappointed!"

"Jorge and his crew were excellent with their craftsmanship. They took up and removed the concrete front walkway that was cracked and crumbing and put down beautiful pavers in an elegant design. Then evened out and resurfaced my front steps which were cracked and crumbing.. The pricing was consistent with their job Excellent. They arrived on time , cleaned up the debris and were courteous and explained everything as they did the job."

"Alex was amazing!! We had a crack in our foundation that another company attempted to repair numerous times. We were fortunate enough to hear about ProSeal and I am happy to report not only did Alex repair the crack to near perfection but the work was done timely, neatly and his customer service skills are top notch. I would HIGHLY recommend ProSeal for all of your foundation needs."

"Juan was the only person who actually listened to our problem and gave us a practical solution. He was friendly, reasonably priced and his work was well done. He installed a drain, poured concrete, cut and reinstalled drywall and fixed two foundation issues. I highly recommend Greenstone Waterproofing."

"I Hired Cruger contracting for a landscape project in front of our house. Estimate was done same day and work began the following week. We were very happy with the work and will definitely use this company again"