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"I am amending my review after subsequent contact with Basement Systems. Ultimately I am satisfied with the work they finally did, Kathy from the office is very sweet and the work done by Dale was ultimately done although there was much confusion since I was never called or emailed to let me know that the work was complete (it is a weekend property and we were not present- which makes it challenging to schedule with providers). I do wish they did a better job with communication since this was the main issue (not hearing from them when they were not able to come for an appt or not hearing that they were coming to do the job!) I will say that despite my frustration, I do think the work was done well, Dale assessed another concern or ours unrelated to this job, and will be coming back to further assess and provide an estimate if need be, and Dale even closed a garage door that was left open by another service provider which was much appreciated. So I certainly would do business with them again and am pleased with the final outcome. But for the sake of completion, below is my original review.  

Prior review:
Was initially very pleased with prompt initial response and visit from Dale for free estimate. He came on 9/16 as scheduled, was very likable, friendly and informative and spent much of time surveying house and property and providing recommendations as to how to best address leak in basement and buried drainage pipes on the property of our newly purchased home. Was told he would email estimate within week. Dale made such a good impression that I was surprised that I did not receive the estimate within a week. I called 2 weeks later to remind them to provide estimate which should have been my first clue that things would not proceed smoothly.
Had difficulty getting work scheduled which was to be approx 4 hours of labor for 2 men. Not totally their fault as we are weekenders and could only be there for thurs/friday/saturday dates, so I can appreciate that scheduling might be difficult, but still frustrated that work was scheduled for a friday 2 months later. Was called a few hours before appt and told that someone was sick and they could not do job. Was not called back when I asked to reschedule. When I finally reached Kathy who works in the office was told that Dale would come personally the following Monday and do the work himself. Needless to say he never did and I never heard from anyone from the company since then. Wasted nearly 3 months of our time and left at square one. Thanks for nothing. Extremely disappointed with lack of professionalism and surprised that this company has such high ratings."

"Mr Walsh explained everything to me (especially that they were grounded in soil and needed to be grounded in cement) and did an excellent job at a very reasonable price with a very good crew just as promised. ( a very pleasant gentleman as well)."

"This is difficult task & I was really impressed by their work. They completed the job in 2 days."

"Problems were found and were fixed"

"Tim explained the project details in advance and how this should alleviate basement flooding. Tim and crew, excavated to below slab on 2 sides of house per plan; repaired cracks and holes in foundation, applied waterproofing and perimeter drainage with pump. Backfilled and leveled work site and seeded grass. Crew was professional and hard working. First rainfall few days later showed everything working perfectly."

"To summarize quickly, I cannot speak highly enough of Diggs Building Technologies. I am absolutely blown away by what they accomplished and would hire them again without hesitation. Worth every penny. For the past 5 years, I have been restoring/rennovating a 1890 Balloon Frame Colonial in Tillson, NY. While the original house foundation was extremely well built and well-mainted, I canâ t say that much about the 2 story enclosed porch put on in the 1920â sâ ¦ The foundation was crumbling; the first floor walls were bowing out and the floor had settled 3+ inches. To further complicate the matter, all the mechnicals of the house (water, sewage, and gas) ran through that back porch foundation making the project extremely complex in scope. Despite these massive issues on the first floor, the 2nd floor of the porch was in great shape and it was important for us to find a builder who could rebuild the entire bottom half of the structure while also preserving the top. This was no small feat. Much to my surprise, Tim and his crew (alongside their engineer) were able to do just that. With precision, they navigated the mechanicals, removed the old foundation and floor and then went on to replace both of those elements. While doing this, the room above stayed untouched. Not one crack on the walls, not one bow in the floor, and shockingly - all 4 of the original casement windows still opened and close. Overall, they did an excellent job and I would hire them without hesitation again. If you are dealing with any foundation issues, I encourage you to hire Tim, Jake, and Jesse. They are the only team I would trust doing this type of work."

"Alex was amazing!! We had a crack in our foundation that another company attempted to repair numerous times. We were fortunate enough to hear about ProSeal and I am happy to report not only did Alex repair the crack to near perfection but the work was done timely, neatly and his customer service skills are top notch. I would HIGHLY recommend ProSeal for all of your foundation needs."

"Willie, from G and R did a great job. I highly recommend him to do any small handy man project. I hired them to do Deck repair as my Two deck wooden stripes were rotten as well as one Step need to be replaced. Excellent job. In addition, he fix my Shed door and lock holding wooden piece. He nailed my Shed roof singles which were damaged by heavy storm. He trimmed two trees branches and put everything on the curb. Willie was responsive and professional. He arrived promptly and gave me very fair estimate versus other two. His crew showed up on time and the work was done as expected in our absence. My Deck looks great and safe to walk. My front door tall tree looks neat. My wife and I are very happy with the job and would definitely recommend them to others. Best part Willie was always answering the phone when ever I called him and help me to answer all my questions."

"Our backyard in Warwick had a hideous six foot hill that NO ONE wanted to deal with. I had several companies come out for estimates, and most of them ran in the other direction. Once we finally found a company to start the job, they left us with an even bigger disaster. Cappella Enterprises came to the rescue for us. Rob (the owner) arrived literally within a few hours of me calling him. Unlike the other companies, he was calm and confident about taking the job on. He wasn't hesitant about fixing someone else's mess. Rob was also very passionate about educating us on the details of our project, and gave us the knowledge and tools we needed to protect us from a few fraudulent "contractors". Within a few days, he helped us get on track with permits and engineered drawings, guiding us every step of the way. As the owner/operator on site, he was involved with every step of the process. Decisions made quickly to keep things moving along. They worked 7 days a week until the job was done."

"Fausto and his team were great! I would have no hesitation in using them again. I had the attic space of a two-family building insulated with blown-in cellulose. I had already used Tigasi Home Improvement for a smaller Rockwool basement ceiling job and they were very reasonable in price, thorough and clean so I turned to them for this project. Again they gave me what I thought was a reasonable quote for removing old insulation, sealing gaps and then insulation, and Fausto explained the process well. He was very patient and understanding with my tenants' concerns, as access was via a drop down ladder in one unit's hallway. I also wanted an extended platform for storage in the attic and they were able to sort this out for a reasonable price.The team kept the job site extremely tidy and they were pleasant throughout. I would not hesitate to use Tigasi gain for another project. Plus I found them to be just really, really nice guys! A before pic and some after here."