Get matched with top fountain and pond pros in Galena, OH

"This company came highly recommended. They seem very knowledgable and environmentally conscious. We have been pleased with their work. There have been a couple of small things that are annoying. Once, the service provider called my cell phone and left a message, but never rang the bell. We were home and he could have saved us all significant effort. Another time, someone came out for a problem, but the work order did not detail the specific problem we had called about. Again, a small problem, but he wasted his time investigating something that was already being addressed and then having to refocus on the problem at hand.
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"Loren came out and talked through my ideas, gave suggestions. The dry creek bed is beautiful, neighbors are giving me compliments daily. Very happy, I will be using Local Gardener for my future projects."

"they could not complete the job do to wet soil. hope to get job completed soon."

"Pond and fall worked well for 2 years, then recurred. They are now under contact to completely rebuild the pond and install new plumbing, etc."

"They did a thorough inspection and went the extra mile. They even found a few things we would not have notice. I will definitely use them again!"

"They did a fine job with the work.  The pump install wasn't ideal (the pipe was exposed above the water level when it should've been below, etc), but the pond was cleaned as expected.  The trouble, as my "grade" indicates, was with the company's responsiveness.  We were on a tight time schedule (putting the house on the market) and I was grateful that Jake had time in his schedule to come out and give us an estimate and was going to be able to get the work done quickly.  Unfortunately, he missed the estimate appointment.  He had it written down on the wrong day.  That was frustrating when I was waiting in an empty house on a morning I took off work, but it happens & it's forgivable.  Jake was courteous and professional when he did arrive.  He said the estimate would be emailed that evening, but when it didn't arrive for a few days I emailed him and he then got me the estimate.  Again, forgivable, but added to the missed appointment, I almost didn't use them.  I needed the work done quickly and without a hassle.  At the estimate he'd said they could get the work done before the weekend, but then weren't able to schedule it until a few days later (because, I think, he hadn't accounted for giving the pump time to arrive).  Eventually, he did send his team (two guys who did the work while I wasn't there) & they did a fine job.
I've found that "pond guys" tend to have a very relaxed attitude toward the business side of their businesses.  Jake did not prove me wrong.  In the end, they did a fine job with a task that I didn't want to do myself.   I'm happy with the work.  But if we weren't selling the house, I might keep searching for the perfect pond person -- or I might just make sure I wasn't in a rush to get things done.
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"It went excellent. He was very conscientious, he worked with good efficiency, he was careful and meticulous."

"Very competative price and did everything we agreed to in the quote. John Lewis was very pleasant to do business with."

Buckeye Water Features is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Very creative and talented individuals. The owner took our needs and wants and translated them into a beautiful reality. We plan to use Our Little Secret Garden again for additional work. We were very pleased with the work and the helpful suggestions."