Get matched with top fountain and pond pros in Johnstown, OH

"This company came highly recommended. They seem very knowledgable and environmentally conscious. We have been pleased with their work. There have been a couple of small things that are annoying. Once, the service provider called my cell phone and left a message, but never rang the bell. We were home and he could have saved us all significant effort. Another time, someone came out for a problem, but the work order did not detail the specific problem we had called about. Again, a small problem, but he wasted his time investigating something that was already being addressed and then having to refocus on the problem at hand.
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"Great experience! Loren was very helpful and knowledgeable and the work was high quality at a fair price!"

"they could not complete the job do to wet soil. hope to get job completed soon."

"They did a good job. It took some perseverance which I appreciated. I would use them."

"They did a fine job with the work.  The pump install wasn't ideal (the pipe was exposed above the water level when it should've been below, etc), but the pond was cleaned as expected.  The trouble, as my "grade" indicates, was with the company's responsiveness.  We were on a tight time schedule (putting the house on the market) and I was grateful that Jake had time in his schedule to come out and give us an estimate and was going to be able to get the work done quickly.  Unfortunately, he missed the estimate appointment.  He had it written down on the wrong day.  That was frustrating when I was waiting in an empty house on a morning I took off work, but it happens & it's forgivable.  Jake was courteous and professional when he did arrive.  He said the estimate would be emailed that evening, but when it didn't arrive for a few days I emailed him and he then got me the estimate.  Again, forgivable, but added to the missed appointment, I almost didn't use them.  I needed the work done quickly and without a hassle.  At the estimate he'd said they could get the work done before the weekend, but then weren't able to schedule it until a few days later (because, I think, he hadn't accounted for giving the pump time to arrive).  Eventually, he did send his team (two guys who did the work while I wasn't there) & they did a fine job.
I've found that "pond guys" tend to have a very relaxed attitude toward the business side of their businesses.  Jake did not prove me wrong.  In the end, they did a fine job with a task that I didn't want to do myself.   I'm happy with the work.  But if we weren't selling the house, I might keep searching for the perfect pond person -- or I might just make sure I wasn't in a rush to get things done.
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"Very competative price and did everything we agreed to in the quote. John Lewis was very pleasant to do business with."

Buckeye Water Features is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Travis does excellent and thorough work! He communicates from beginning to the end of the job which is important. Pricing is competitive and follow up is always accomplished!"

"Very creative and talented individuals. The owner took our needs and wants and translated them into a beautiful reality. We plan to use Our Little Secret Garden again for additional work. We were very pleased with the work and the helpful suggestions."

"The experience went well. I had caulked the pavers to try and fix the drainage issue I was having with a paver patio along my house. Water was seeping through the top of the basement wall where the patio met the house. They were professional and went over the poject with me in detail and helped me determine the best way to solve the problem - installing lining and drainage tile to capture any surface water along the house. I had concerns about how the pipe would drain but after discussing it with Darren we agreed on the path of the pipe. The patio looks great and you can't tell anything was done to it. And, most impressive of all, was that they removed all of the caulking I had put on the pavers before putting them back - above and beyond my expectations. I would definately recommend using them."