Get matched with top furnace / forced air heating system install or replace pros in Bryans Road, MD

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

"They came promptly to my house to try to restore heat. After realizing I needed a new furnace they provided 2 space heaters for me. Workmen were polite, efficient and knowledgeable."

"I had a high efficacy heat pump system installed by ARS 11/2 ago. I am used to gas furnace so understanding how heat pump works is an education. The mechanic was very patient in explaining how it works and what to look for if there is an issue. Of course this cold season a got an high unexpected bill from the electric company and was baffled because of the amount I spent on this high efficiency unit. They came out looked at and found no issue. They explained this was a very unusual cold season and the unit performed accordingly for sub freezing condition. They did leave a card and said if I see anytjing that look unusual please give them a call asap. The mechanic was very knowledgeable."

"Outstanding! Had multiple issues with an aged HVAC system. We didn't have cooling or heating. HPC Services responded promptly, diagnosed the problems and expertly repaired the issues while explaining exactly what happened and how to maintain the system moving forward. Great coordination and teamwork from their entire team. We would not hesitate to use this company again!"

"Mike was professional and helped me fix my problem. He was also prompt and didn’t waste any time. I would hire him again for any heating or cooling system issues."

"Mr. Viera was on time, I got a 30-45 min call ahead before his arrival, and he was promptly, he is very friendly, professional when he arrived, told me that not to worry, that the issues I was having with my AC that he was gonna take care of it, and he was also was gonna go beyond to make sure that my whole system, was not gonna fail as long as he thoroughly checked it, and let me know if there was anything else that needed to be taken care of it while he was here. So I definitely would hire this company again, and recommend it to anyone in the DMV area."

"The price was part of my check up I got. I just like that they seemed to want to talk me into having my air conditioning cleaned and it only been out there like 6 months. My interaction with them was fine. I told them no and so be it. The work turned out fine. They were fine."

"This company was great to work with. Scott worked diligently in getting the dryer duct cleaned, and even attached a new dryer valve. Definitely recommend them."

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"Excellent service! Great Work. Would recommend!"