
Serving Gaffney, SC and surrounding areas
Approved
In business since 1927
Free estimates
Emergency services offered
"I called GSM because they had sent a letter in the mail offering a "free" heater with the purchase of a new AC unit. I had wanted a new system, had heard of them as a reputable company, so I figured I would have them give us a bid. Their advertising said that - because late winter / early spring was the "slow" season for them - they were practically giving their services away, offering the very best prices of the year, making no profit, just trying to keep their crews working until summer, etc, etc. Of course, I understand what "marketing" is, but it made sense that they might be offering a bit of a price break during this time of year. Like I said, I was bidding three other companies. Most came out and gave me their bid within a week. I think it took THREE weeks to get an appointment for an estimate with GSM. I had wanted to get the job going, so I even sent them a "heads up" email telling them the prices I was getting from other bidders... I didn't want them to waste their time if they couldn't beat the offers I already had. The salesman assured me that I should wait and see their offer before moving ahead. So I did. And quoting the SAME equipment, apples-to-apples, they gave me the HIGHEST price of all. I couldn't believe it. If this was their best, "low-season", rock-bottom pricing, I'd hate to see what their regular prices look like.
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