Get matched with top furnace / forced air heating system install or replace pros in Lake City, WA

"We initially had difficulty getting in contact with Air Pros, which is why they only got a B for responsiveness. Once we established contact, a planner came out and gave us detailed information on the system we wanted. They installed the furnace on time and very professionally. They also upgraded our air filtration system and thermostat. We are very satisfied with the work that Air Pros did. We would definitely use them again if we need the services or equipment they provide."

"Our Greenwood Technician, Sam, really provides us assurance that our gas furnace is still functioning adequately, but detailed why it may be time to consider replacing our aging water heater and furnace water pump system before likely damage occurs. Sam is a most genuine and reassuring professional - He helps us know just what may need maintenance and what is still sound. It is a joy to work with a trustworthy and competent professional"

"Our previous gas furnace was only 14 years old (it was a replacement itself, but a generic "contractor's model," not a common name brand and probably inefficient). The gas controller died, which would have cost $700 to replace -- and we'd still have an old, inefficient furnace. At best, the old 100,000 BTU furnace might have been 80% efficient, and probably worse.
I called around and got a quote for a replacement from a large heating company in Woodinville, and a different brand -- but they insisted that we'd have to install a vehicle post for protection of the heater in the garage, in order to pass an inspection. They also did not explain how they would install the PVC exhaust pipe in our garage. The 95% efficient furnaces require a PVC exhaust pipe, which cannot attach to the existing metal exhaust that goes through the roof and that also handles exhaust from the water heater. Another large company in Bellevue wanted to do a 3-hour test of our entire house, to first determine what size heater to get. With that, and other reviews on Angie's List, I figured they would be more expensive, so I passed on that. After a quick look at our existing system, the other heating companies I talked with said that the same BTU output of a new efficient heater, combined with a variable or two-speed fan, would be the right size.
So I called Bassett Home Heating. John, the owner, came out the next day (a Friday) and offered two recommendations -- one for an 80% furnace (which could attach to our existing metal exhaust pipe), and one for a 95%. He explained how the PVC pipe could be routed along the top of the garage, and said nothing about having to install a vehicle post. I also liked the idea of a small family-run company, where you know who you will be dealing with.
The only potential downside was a scheduling delay, since we had no working heater. Because we have a wood stove that we have previously relied on for heat during storm outages, I decided to go with Bassett -- and am very glad I did. They are normally scheduled two or three weeks ahead at this time of year, but were able to rearrange their schedule and come out for the installation the following Thursday. We got the 95% efficient furnace. The PVC exhaust pipe looks and works fine, and they also installed a small pump and outlet tubing for the moisture that the furnace creates.
They called a couple of days ahead, and showed up right at 7:30 a.m. on the agreed day. John, his son, and another helper all worked on the installation, and did a great job. Complete installation took them less than 2-½ hours, and they showed how the new thermostat works -- it's easier than the old one, even though there are more features. I am extremely pleased with our new heating system; it heats the house much more evenly than the old system, and we aren't losing 15% or more of the fuel as waste.
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"Installer of system and prior maintenance entity no longer provides service in Seattle. Evergreen Home able to get a technician out in less than 24 hours. Technician Alec was most excellent. He carefully reviewed our system and step by step eliminated potential causes of the no-heat condition. He pleasantly and efficiently found and fixed the problem. Was very careful to keep the work area clean and was respectful of our home. Thorough description of what he was finding and even sent pictures of the condition after the job. Gave us tips for future maintenance tasks. Excellent customer service, technically very savvy and efficient and pleasant to work with."

"Eli came out and temporarily fixed my very aging furnace and A/C unit, and explained what he did clearly. I shortly hired the company to replace my old units and put in a heat pump system. Robert and his crew came to do the installation and were superb. This family-owned company will not up-sell you services and will help you problem-solve your needs. Highly recommend!"

"Rob came out to review our existing system and helped us figure out what kind and brand of heat pump would work best with our system. He was very patient and informative, and answered all our questions without any pressure or up-sells (we had quotes from five providers). We signed the contract and payed our deposit in June 2021, but unfortunately global supply chain issues delayed the parts being received. Day & Nite were communicative of the issue and offered several alternatives, including a refund of the deposit. We opted to wait for the parts. It took four months, but the techs (lead by Jeff B) were fantastic and very accommodating in how we wanted piping and wiring routed. We are very pleased with how it's turned out and loved working with a local (and family owned!) company! Our gas water heater is due for replacement soon, and we'll be coming back to Day & Nite for that!"

"From start, meeting with the sales technician (Matt) who was willing to meet with us twice, never tried to "sell" us on it, to installation (we are fortunate to live 5 minutes from the office) which took Andrew and crew one day, to finish total clean up and to the tutorial making sure we received a thorough explanation of the new system, this was a breeze of a process and all the seatown staff from the techs to the office support were very professional and helpful. Now we have a new furnace, heat pump and thermostat that will work together to keep our home comfy. Plus we got a filtration system that eliminates dust in the air and other pollutants making the air in air house more healthy to breathe. Our first experience with Seatown was service of our gas fireplace. It had gone out over the summer and I wasn't sure how to get it re-lit. I asked them to come to assess our situation to see if a heat pump would work in our house and even though they don't do gas fire places, they were willing to figure it out and it was lit."

"I needed to have my gas furnace checked out and a gas fireplace inspected. Todd was very helpful, got the furnace up to snuff and let me now what I needed to get the fireplace operating correctly. He offered to research the parts and within a few days gave me a price and how long it would take to do the job."

"I had an appointment to get my ancient gas furnace tuned up and I have to say, the technician Kevin did an excellent job. I I could give him more than 5 stars I would. It started with how nice and polite he was. He put a mask on when I asked without giving me a hard time. This is very appreciated. Then he noticed something was not hooked up (the fan only function) and he fixed it. Then he noticed the holder for my filter wasn't seated right so he fixed that (which was no small amount of work), and then he cleaned two areas of the furnace I NEVER saw anyone else clean in the 15 years I have lived here. Then he cleaned everything up and made sure to explain everything well and made sure I was happy with everything. I cant even believe the excellent service. On top of that he was quick, efficient but did not make me feel rushed. This ancient furnace is working better than it has in years! Do not hesitate to go with Smart Electric - they are top notch - oh yeah - on top of all of this great service, the price was $100 less than other companies I had out to do the same job! The other companies charged more and did less. Smart Electric just got a customer for life. I highly recommend!!!"

"Great service. We had them install a new hybrid heat pump into our existing forced air system. They went above and beyond in addressing noise issues that arose post installation. They followed up and fixed the issue immediately. Would absolutely recommend"