Get matched with top furnace / forced air heating system install or replace pros in Lake Stevens, WA

"Mark's guys went above and beyond to replace my old furnace with a high efficiency model from Lennox, and upgrade my old electronic water heater to a gas water heater. It's done on time and passed inspection. We highly recommend their services."

"Our Greenwood Technician, Sam, really provides us assurance that our gas furnace is still functioning adequately, but detailed why it may be time to consider replacing our aging water heater and furnace water pump system before likely damage occurs. Sam is a most genuine and reassuring professional - He helps us know just what may need maintenance and what is still sound. It is a joy to work with a trustworthy and competent professional"

"Our previous gas furnace was only 14 years old (it was a replacement itself, but a generic "contractor's model," not a common name brand and probably inefficient). The gas controller died, which would have cost $700 to replace -- and we'd still have an old, inefficient furnace. At best, the old 100,000 BTU furnace might have been 80% efficient, and probably worse.
I called around and got a quote for a replacement from a large heating company in Woodinville, and a different brand -- but they insisted that we'd have to install a vehicle post for protection of the heater in the garage, in order to pass an inspection. They also did not explain how they would install the PVC exhaust pipe in our garage. The 95% efficient furnaces require a PVC exhaust pipe, which cannot attach to the existing metal exhaust that goes through the roof and that also handles exhaust from the water heater. Another large company in Bellevue wanted to do a 3-hour test of our entire house, to first determine what size heater to get. With that, and other reviews on Angie's List, I figured they would be more expensive, so I passed on that. After a quick look at our existing system, the other heating companies I talked with said that the same BTU output of a new efficient heater, combined with a variable or two-speed fan, would be the right size.
So I called Bassett Home Heating. John, the owner, came out the next day (a Friday) and offered two recommendations -- one for an 80% furnace (which could attach to our existing metal exhaust pipe), and one for a 95%. He explained how the PVC pipe could be routed along the top of the garage, and said nothing about having to install a vehicle post. I also liked the idea of a small family-run company, where you know who you will be dealing with.
The only potential downside was a scheduling delay, since we had no working heater. Because we have a wood stove that we have previously relied on for heat during storm outages, I decided to go with Bassett -- and am very glad I did. They are normally scheduled two or three weeks ahead at this time of year, but were able to rearrange their schedule and come out for the installation the following Thursday. We got the 95% efficient furnace. The PVC exhaust pipe looks and works fine, and they also installed a small pump and outlet tubing for the moisture that the furnace creates.
They called a couple of days ahead, and showed up right at 7:30 a.m. on the agreed day. John, his son, and another helper all worked on the installation, and did a great job. Complete installation took them less than 2-½ hours, and they showed how the new thermostat works -- it's easier than the old one, even though there are more features. I am extremely pleased with our new heating system; it heats the house much more evenly than the old system, and we aren't losing 15% or more of the fuel as waste.
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"We had Product Air replace our furnace and heat pump system. Robert and Vlad were always on time. Very friendly and knowledgeable. I would highly recommend their company. Cheryl in Bothell"

"The guy that came out was awesome. Honest, polite, and hard working. He showed up on time, did the work, kept up informed the whole way through, and restored our confidence. We had another company out prior for the same service but the person didn't even start, rather just wanted to scare is into getting a whole new heat pump and furnace, saying it was on the brink of failure with an estimate between $12K-$20K. We said we wanted a 2nd opinion and thank goodness we did. Day and Nite acknowledged that our system was at 14-15 years, but saw no need to replace. We will call Day and Nite for our next maintenance for sure!"

"From start, meeting with the sales technician (Matt) who was willing to meet with us twice, never tried to "sell" us on it, to installation (we are fortunate to live 5 minutes from the office) which took Andrew and crew one day, to finish total clean up and to the tutorial making sure we received a thorough explanation of the new system, this was a breeze of a process and all the seatown staff from the techs to the office support were very professional and helpful. Now we have a new furnace, heat pump and thermostat that will work together to keep our home comfy. Plus we got a filtration system that eliminates dust in the air and other pollutants making the air in air house more healthy to breathe. Our first experience with Seatown was service of our gas fireplace. It had gone out over the summer and I wasn't sure how to get it re-lit. I asked them to come to assess our situation to see if a heat pump would work in our house and even though they don't do gas fire places, they were willing to figure it out and it was lit."

"The professional technicians at AirPros were responsive and explained everything regarding the status of my furnace. I am pleased with their service and value...I would highly recommend them in the future."

"They came to the house right away and only charged me the cost of the item replaced to get my furnace running again!"

"In the beginning the 4 nations of Electric, Plumbing, Heating, and Air lived in harmony. Because Seatown maintained the balance. We have used Seatown for 15 projects now for spanning all their services. When we bought our old home, we had Seatown and other competitors provide quotes on installing HVAC. Their planning, thoughtfulness to our needs, price is why we chose them. As the summer heat spikes, we don’t regret our choice and are glad that our home is an oasis. Every time they come out, we ask for more things to be done than what was agreed to and every time they work to extra hard to get it all done. They go the extra mile in doing some simple projects for free and giving advice on how to lower our costs as new homeowners. I have been able to call or text them about issues or ideas and get advice with out the pressure to buy services. That’s not something you find in just any company. Their staff has always been polite, clean, and diligent about getting the job right the first time. As we continue to fix up our old house, we will be using Seatown for projects large and small and we hope you will as well."

"I had a great experience working with this company for the replacement of my gas furnace with a heat pump solution. From the General Manager, Daryl, to Zane, the Senior Comfort Consultant, Rick in the office, Brad the Installation Manager, and the entire crew that came out, everyone did a fantastic job. I'm very pleased with the results and can't wait to enjoy comfortable temperatures in my home throughout the year."