Get matched with top furnace / forced air heating system install or replace pros in Pacific, WA

"Thank you, Pacific Heating and Cooling!! I had an issue with your service and you addressed that issue and resolved it in a very timely manner. Usually, I don't have any problem with your company but this time there was an issue and you took care of it, personally, through your manager, and right away. Thank you, again. I will certainly call on you again when the need arises."

"It was a good quality furnace. They were really great to work with."

"Jim did a great job of informing me of what he was doing, diagnosing the problem, and recommending options to repair or replace our heat pump."

"I had three estimates at our house for our conversion from a gas forced-air furnace to a heat pump/gas furnace installation.  I was most impressed by Evergreen's rep. Scott, as he was very helpful in explaining the technology and was the only one of the three to do a J load calculation on our home.  I also felt after the estimates were all given that Evergreen's was the best buy in terms of the product features vs. overall cost.   As I researched our installation I realized that my mother's all-electric home would be better served by a heat pump as well.  Again, Scott did the best job of all three estimators there as well.  

After the down payment of 50% of the cost the installation was set up within two weeks for both locations.  The work was done on time and efficiently.  My mother's job was done in a few hours, mine took a couple of days.  I'm happy to say that both units are performing perfectly, through both the colder weather of March and the warmer than usual days we've had in April.  

There were a couple of things that should be mentioned, not major issues but worth noting.  

The installation of our heat/pump and furnace did not meet City Code on the initial inspection as the condensation pump was placed on the floor.   City code required it to be 18 inches off the floor due to a potential for an explosion should there be a gas leak.  The correction was done within a few days, but I did have to schedule a city inspector on two different days.   The city inspector remarked that the installer 'should have known better'.  

On my mom's split heat pump the indoor blower unit began making a loud clanking noise one month into use.  Evergreen was quick to come out, mom called on Sunday morning and was able to have a crew come out the next day.  Apparently the installers had missed a mounting clip on the external cover of the indoor unit and over time the casing sagged enough that the rotating fans began to hit the inside of the case.  

Several weeks after our work was done I was called by the financial office asking me to pay the remaining 50% balance.  I pointed out that it had been paid on the day the work was done, but apparently the payment was not correctly registered as having been paid by their accounting office.  Fortunately I was able to point to my credit card statement indicating that the balance had been paid in full.  

Overall Evergreen did a professional job from start to finish and I have no hesitation in recommending them.  Given their expertise and experience I have no doubt that my equipment will continue to be well serviced going forward.  "

"My experience with them went fine, with the exception that when the gentleman was showing me how to turn on and turn off the gas, it stopped the gas to my furnace. I did not have furnace for a while. They had to come back and fix that for me. I would use them in the future."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!\n

"These folks worked hard over several days to retrofit my house with a new heat pump system. The technicians at my home and the office staff were diligent, respectful, and friendly. They made the whole process much easier with great communication. I look forward to being one of their annual maintenance customers for years to come!"

"Professionl! From beginning to completion. We highly recommend this company for your all your furnace jobs."

"Amazing! The first company we asked for a quote came out and gave us an OUTRAGEOUS quote to get our furnace working again. But HAVC Service Pros did what needed to be done so we have heat again and gave us a fair price. Thank you for coming out SOO fast to our house and getting the job done. We appreciate you. Highly recommend!!!"

"Michael and Will were amazing! They fixed my heat pump/furnace communication issue, set up my smart thermostat, and replaced my filters. They were so kind and explained things so well, and were really fun to talk to."