Get matched with top furnace / forced air heating system install or replace pros in Merrifield, VA

"Technicians were on time and very courteous.  They thoroughly inspected and cleaned my 15 yr old air conditioner and changed my air filter as advertised.  Although they indicated that the system was nearing the end of its life due to high readings for volts, and strain on the motor, etc., they did not pressure me to unnecessarily replace parts at this time.  They did provide me with a few options for repairing or replacing the system in the future should it fail, all without the high pressure attempt to sell me more than I need at the moment (something I hate). I would definitely recommend both the company and technicians to others."

"This guy is young and has that techie cutting edge experience. He came in recognizing my problem immediately. He split my AC system to function on multiple levels and I can choose a single level to cool or multiple levels. Not only did this improve my comfort at home, but reduced how long my unit ran during the blistering heat this summer ( remember my statement about cutting edge). Pricing was reasonable and very customer-oriented. Trust me, you want this guy who doesn t come into your home and start throwing big names around and speaking in tongues that = a ton of money. He doesn t try and take advantage of you if you re woman or not familiar with the overall DNA of heating and cooling system. Try em! You won t like this company. You ll love this company!"

"I've been pleased with Polar Bear since they installed my A/C 16-17 years ago. Always prompt response to any problem, always knowledgeable professionals. Now it's time for a new system, I was walked through my options with no pressure to spend more, just the info on variables, and an offer of a discount, and very flexible deposit/payment arrangement. Great company."

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

"It was good. They have a lot of options. They did 2 hvac on me. They were professional and on time. They provided a photo of the technician so I knew who was coming"

"TC HVAC showed up on time, were professional, did what they said they would do at the price they quoted (which was better than any other company) and the system is working wonderful. I will use them again when we are ready to replace our water heater and A/C unit."

"Rick is very professional. He offered me a service contract for my heat pump that will save me money in the long run. He did not try to get me to replace my heat pump immediately which others have, even though it still works. I will definitely use this company again."

"Great company! They've been super responsive when we've had questions or concerns, and deliveries are frequent enough that we never have to worry about running out of heating oil."

"Very satisfied with responsiveness, punctuality and professionalism! Danny was able to squeeze us into Blue Star's full schedule at a time that worked for us and called before the visit for clarification about the problem, and after the visit about how things went. John called before arrival to let us know about exact timing, and was very thorough in investigating the problem and then explaining the situation. After consultation, he was able to repair our system. John also discussed what to look out for in case there are problems in the future. We have had our AC unit serviced regularly by other companies, but we will never use those other companies again. Blue Star is superior in every way! Cannot recommend highly enough. Thank you, Danny and John!!"

"This is a contractor we all want to find, to hire someone that will not try to talk you int.o a new furnace when the thermostat just needs to be reprogrammed after replacing weak batteries. The service man tested a few electrical components on the furnace, and he concluded that the furnace was not the problem. His service call lasted less than an hour, I learned a few things, and the temperature is no longer 57 but a more comfortable 72."