Get matched with top home security system pros in Grandy, MN

"Lance with Alarm Protection Group was great. He explained all the features of our new security panel and even had one of the top security brands provide the monitoring service. He showed us the best possible way to configure a system for our home. Lance made the process beyond easy."

"Joe was great to work with. He did some problem solving with me over the phone then sent someone to come over and look at it. That young man was able to solve it in a matter of minutes. Very friendly, and took care of it the same day. I would highly recommend Nighthawk Security to anyone. I would certainly call them again!"

"Extremely professional, courteous and knowledgeable! Walked me through every step of the process, making it easy to understand and presented possible options that would work best for my home. I would highly recommend their services and will definitely use them again should a need arise."

"excellent, Stephen showed up in his funky truck ready to install the faucet. It was same-day service. He's a very pleasant, low-key person."

Security Control Systems, Inc., was founded in 1997. Our company was incorporated in Minnesota and has provided security services to businesses and non-profit organizations throughout the Twin Cities and the upper mid-west. James Smith has 30 years of security sales and service experience, as well as a specialty in CCTV and access control systems. Andrew Kramer�s 20 years of experience in fire and burglary system design allows us to offer a complete range of security services for small and large facilities. Both Jim and Andy are Nicet and Psp certified, and Andy is Cpp certified.\n\nToday, Security Control Systems, Inc., distinguishes itself as a company that offers customers a high degree of personalized attention. Since users of total security systems and products include all members of an organization, including presidents, field technicians and operators, we engineer systems that meet all users� needs. Our company designs state-of-the-art security systems, using equipment that always meets premium performance and reliability. In the security industry, as in many fields today, technology evolves at a rapid pace. As a result, we work to provide products that smoothly integrate with existing and developing technology.\n

Lloyd Security, Inc., focuses on providing old fashioned local service balanced with modern leading edge technology. Our company has been built on the belief that pride in your work and high quality equipment is our greatest advantage. Our team consistently provides affordable, reliable protection within a customer�s budget. We handle everything from design to installation, monitoring and service. We will never have the most customers but we will have the most satisfied customers. Every employee has a mandate to never compromise on quality, integrity or service to the customer. Maintaining a constant line of communication from inception to project completion has put us at the top of customer satisfaction ratings.

"Installation of security systemService was excellent. No complaints. System seems to be working well"

"Good price. Typical monitoring services. My only real issue is that most of their account servicing needs to be done via snail mail or over the phone--they do not have a website to update contact info, billing info, or other details."

"It is a good experience and I currently am still using them. One thing I do not like is the paying system. I have to pay one month before I get the service. So they have one month of money before I get the service. That is just the way they bill. It is unusual because most places bill you after I use their service. So they will always have one month of my money before I get the service. I chose this company because they were recommended by a friend who had used them for several years so I did not do competitive shopping. I don't know if there are better prices, but to me it seemed reasonable."

"How did it go?  Not very well.  Everything is great until there is a break-in or your equipment malfunctions.|Break-in Nov 2013 while I was on vacation 2,000 miles away.  I had them dispatch police.  They said they'd call back with status.  They never did.  I had to call them.  They had no record of who they spoke to in the PD but just assumed that since they heard nothing back that it was a false alarm.  Neighbor went to the house and found the garage door broken into.  I called the Protect America to find out who they spoke to in the PD.  They said "we don't keep that information,  call the Police Department."  Police department said they never got the call.  Filed a police report.  ||When the equipment malfunctions or goes off-line, they have an "oh well" attitude.  I've written to the CEO, Todd, about their attitude with "sorry about that" reply.  Recently called when equipment failed at 2AM on holiday.  Got the response that "we only respond during normal business hours" so call back then.  When I called back, they only had a limited staff on hand and promised they'd call me back in 1 - 2 hours.  They didn't call back.  I called the next day and was told they would "try" to connect me with level 2 support.  I insisted on waiting and finally got help.  Diagnostics took 1 hour over the phone (tech to my home costs 175 per hour) or "do it yourself" talk to tech.  Told me to go to Radio Shack to buy and install expensive batteries and see if that solves it.  If not call them back.  Sold me batteries w/3 to 5 business day delay.  They have no sense of urgency in helping me protect my home.  The attitude seems to be "oh well.  That's your problem."  Unresponsive, uncaring, do not keep promises.|I have a 3 year contract that must be paid in full to terminate.  Lesson learned.  All the ratings I read before I signed up said they were the best in customer service.  If they are the best, I hate to think what the others are. As I said, I've written to them and recently related my experience and dissatisfaction in my response to their survey.  They just don't seem to care."