Get matched with top home security system pros in Kettle River, MN

"Lance with Alarm Protection Group was great. He explained all the features of our new security panel and even had one of the top security brands provide the monitoring service. He showed us the best possible way to configure a system for our home. Lance made the process beyond easy."

"It has been years since we had a home security vendor and professional monitoring. Finally got around to re-adding security to our list of home services. It was more than time. Tried a package from amazon but had issues from the start. Ended up returning it. ADT ended up saving the day. We didn’t want to waste any more time with cheap security products. ADT had been the perfect fit for what we were looking for and needing."

"Excellent product and best customer service I have experienced with a company. The installers were very courteous, professional and knowledgeable. They do excellent work in their craft. Dusty’s attention to detail and meticulousness of his work was evident and appreciated. Steve also did a great job and was a pleasure to talk to and answered any questions I had. Brandon’s work and cleanup detail was perfect. Matt B did a awesome job on wrapping the exterior trim of old existing windows to match newly installed windows. Heritage should be so proud to have quality workers of this caliber. It’s definitely going to be a pleasure to have Heritage return and replace the rest of the old windows on house in near future. Thank you so much for a awesome product and excellent service experience!"

Lloyd Security, Inc., focuses on providing old fashioned local service balanced with modern leading edge technology. Our company has been built on the belief that pride in your work and high quality equipment is our greatest advantage. Our team consistently provides affordable, reliable protection within a customer�s budget. We handle everything from design to installation, monitoring and service. We will never have the most customers but we will have the most satisfied customers. Every employee has a mandate to never compromise on quality, integrity or service to the customer. Maintaining a constant line of communication from inception to project completion has put us at the top of customer satisfaction ratings.

"I self installed our FrontPoint system. It went smoothly and my questions were answered efficiently and professionally by the FrontPoint staff. I would highly recommend FrontPoint as a home security system."

".After our home was broken into in January 2014, I was motivated to install a security system. I asked my family about the services they use, and several people warned me about the small print in most contracts, and how tough it is to get out of contracts. Angie's List was running a special with Security One/Safe Home Security systems; they are highly rated, so I bought the special. I am very pleased with the level of customer service: they responded quickly via email or phone to all of my questions. Their technician guided me on the doors & windows to select for motion sensors. I am able to track disarming of the security pad by user via email, which means an email pops up whenever my kids come home/disarm the system. I am also able to track arming/disarming via their mobile app, or use the mobile app to arm/disarm the house. The monthly payment plan is affordable & there are no contract surprises/changes written in. They also guide me on things I would have forgotten, like registering my alarm system with the local police. I appreciate their guidance and service.
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"We like their service. We haven't had any problems. They are very good. This was the first time we've had an alarm/security system in our home. The supplier is ADT. I like that I can set my alarm every night before I go to bed."

"How did it go?  Not very well.  Everything is great until there is a break-in or your equipment malfunctions.|Break-in Nov 2013 while I was on vacation 2,000 miles away.  I had them dispatch police.  They said they'd call back with status.  They never did.  I had to call them.  They had no record of who they spoke to in the PD but just assumed that since they heard nothing back that it was a false alarm.  Neighbor went to the house and found the garage door broken into.  I called the Protect America to find out who they spoke to in the PD.  They said "we don't keep that information,  call the Police Department."  Police department said they never got the call.  Filed a police report.  ||When the equipment malfunctions or goes off-line, they have an "oh well" attitude.  I've written to the CEO, Todd, about their attitude with "sorry about that" reply.  Recently called when equipment failed at 2AM on holiday.  Got the response that "we only respond during normal business hours" so call back then.  When I called back, they only had a limited staff on hand and promised they'd call me back in 1 - 2 hours.  They didn't call back.  I called the next day and was told they would "try" to connect me with level 2 support.  I insisted on waiting and finally got help.  Diagnostics took 1 hour over the phone (tech to my home costs 175 per hour) or "do it yourself" talk to tech.  Told me to go to Radio Shack to buy and install expensive batteries and see if that solves it.  If not call them back.  Sold me batteries w/3 to 5 business day delay.  They have no sense of urgency in helping me protect my home.  The attitude seems to be "oh well.  That's your problem."  Unresponsive, uncaring, do not keep promises.|I have a 3 year contract that must be paid in full to terminate.  Lesson learned.  All the ratings I read before I signed up said they were the best in customer service.  If they are the best, I hate to think what the others are. As I said, I've written to them and recently related my experience and dissatisfaction in my response to their survey.  They just don't seem to care."

"I started out wanting one type of service and changed in the middle. They gave me no hassle at all and got the report back quickly.
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