Get matched with top home security system pros in Rainier, OR

"I contacted three firms to secure my home. Alarm Protection Group in the persons of Lance Quevillon and Jesse Amatrone personify customer service. Lance patiently explained his equipment and services to me, and Jesse expertly installed them. The interaction was seamless and friendly, and my home is secure. If in the future i again have security needs, I know who I will call."

"It has been years since we had a home security vendor and professional monitoring. Finally got around to re-adding security to our list of home services. It was more than time. Tried a package from amazon but had issues from the start. Ended up returning it. ADT ended up saving the day. We didn’t want to waste any more time with cheap security products. ADT had been the perfect fit for what we were looking for and needing."

"I had home a security camera network installed in my home from Technology First. What a great experience. Jamar came out to my home gave me several options. Set a time and date for installation followed up to confirm then did the job on the date we had made. Excellent installation. Set up and went over the equipment took care to make sure cameras were positioned right. Then followed up with a call to make sure everything was working fine. I ve already recommended him to a friend. Excellent business!! Thanks, Jamar"

"Very specialized service for installing video surveillance systems.I found ECS via home advisor as I could not get an electrician to return my call. We bought our system at Costco. I recommend you contact ECS before you buy your system. They have suggestions so you buy the best one and don't get ripped off or buy junk. The install is very professional but expensive. I would not want to do it myself as it involves being on a ladder, hardwiring and snaking cables in and out of right spaces (my observations). It took 2 technicians 10 hours. It also was a 2 hundred more than the top range of the estimate which had been explained to me that this was possible prior to the install. I am pleased. Everything is working well. We are enjoying it."

Protect Your Home is a leader in the home security industry, providing safety and peace of mind to more than 1.5 million families nationwide. Since we emerged in 1998, we've grown from a company of few to having over 2,000 high performance team members, three locations in Indianapolis, a sales center in Kentucky, and over 128 field branches across the country—and we're still growing.\n\nFor nearly 20 years, Protect Your Home has partnered with ADT®, the #1 name in home security. Today, with our national reach, we are one of ADT's biggest partners and the only partner to be designated as an Authorized Premier Provider.\n\nOur commitment to serving others combined with our projects, events, and culture contribute to the development of our team professionally, personally, and financially.\n\nIt's our mission. It's who we are. It's our legacy.\n

"I self installed our FrontPoint system. It went smoothly and my questions were answered efficiently and professionally by the FrontPoint staff. I would highly recommend FrontPoint as a home security system."

"Good price. Typical monitoring services. My only real issue is that most of their account servicing needs to be done via snail mail or over the phone--they do not have a website to update contact info, billing info, or other details."

"We like their service. We haven't had any problems. They are very good. This was the first time we've had an alarm/security system in our home. The supplier is ADT. I like that I can set my alarm every night before I go to bed."

"How did it go?  Not very well.  Everything is great until there is a break-in or your equipment malfunctions.|Break-in Nov 2013 while I was on vacation 2,000 miles away.  I had them dispatch police.  They said they'd call back with status.  They never did.  I had to call them.  They had no record of who they spoke to in the PD but just assumed that since they heard nothing back that it was a false alarm.  Neighbor went to the house and found the garage door broken into.  I called the Protect America to find out who they spoke to in the PD.  They said "we don't keep that information,  call the Police Department."  Police department said they never got the call.  Filed a police report.  ||When the equipment malfunctions or goes off-line, they have an "oh well" attitude.  I've written to the CEO, Todd, about their attitude with "sorry about that" reply.  Recently called when equipment failed at 2AM on holiday.  Got the response that "we only respond during normal business hours" so call back then.  When I called back, they only had a limited staff on hand and promised they'd call me back in 1 - 2 hours.  They didn't call back.  I called the next day and was told they would "try" to connect me with level 2 support.  I insisted on waiting and finally got help.  Diagnostics took 1 hour over the phone (tech to my home costs 175 per hour) or "do it yourself" talk to tech.  Told me to go to Radio Shack to buy and install expensive batteries and see if that solves it.  If not call them back.  Sold me batteries w/3 to 5 business day delay.  They have no sense of urgency in helping me protect my home.  The attitude seems to be "oh well.  That's your problem."  Unresponsive, uncaring, do not keep promises.|I have a 3 year contract that must be paid in full to terminate.  Lesson learned.  All the ratings I read before I signed up said they were the best in customer service.  If they are the best, I hate to think what the others are. As I said, I've written to them and recently related my experience and dissatisfaction in my response to their survey.  They just don't seem to care."

"It is difficult to put into words how grateful and appreciative I am to Chris and his team. My custody issue (as most are) was extremely stressful but after our first meeting, I felt relieved to finally find the professional help I so desperately needed. Every phone conversation and meeting thereafter alleviated my anxiety. Chris and his team were helpful, understanding and efficient. They knew how to get the job done and they did it with warmth and compassion. I cannot say enough about CSI Secure Solutions’ commitment to excellence. Their outstanding professional expertise solved my custody issues seamlessly. Thank you CSI!"