Get matched with top roofers in Chesapeake City, MD

"There's nothing worse that dealing with pooring rain and strong winds and then hearing the drip, drip sound of water coming into your home due to a damaged roof. I reached out to roofing repair companies through Angie's list and Roofing Pups responded. Marcus came out the next day and put my fears at ease. The bad news was that I needed a new roof. He showed me my options available, categorized as "good", "better" and "best". Despite my choosing the lowest option, he still threw in some discounts and upgrades at no additional cost. I signed the contract and he arranged for someone to come out at tarp my roof. He even went the extra mile of going to Home Depot and setting up buckets in my attic to catch the water still coming in. The roofing crew came out two days later and gave me a beautiful new roof. They then meticulously cleaned the area. It was great working with Roofing Pups. I couldn't be happier and highly recommend!"

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"Alex is outstanding. The entire experience with Long Roofing is outstanding."

"Jimmy did a great job in pointing out old roof problems, worked out great even with delays! Roof looks really great"

"If you need roofing work, do not hesitate to call this company. They are very professional and efficient. I highly recommend them."

"From the first estimate with Harry, to interactions with Jason and finally the team that replaced my roof - everything went very smoothly and my roof looks fantastic. I had received 4 estimates for this work and J.W. Tull matched the lowest bid I received and also upgraded the shingles to CertainTeed Shingles. Turnaround time from estimate to roof completion was 6 days. The first day my roof was torn off, plank replacement where necessary, and shingle application. The roofing team work very efficiently and arrived at 8 am and worked through until 730 pm on the first day. The second day the team installed the rest of the roof, including a dormer that needed flat roof installation. When finished the team cleaned my yard up and ran the magnet in all surrounding areas. This morning you would never know they had been there the last two days as my yard was immaculate. Jason, thanks to you and your team for all your efforts - I love the roof!"

"This is a a top notch company. Needed a new roof on my house and shed as well as porch posts replaced. The owner, Daryl arrived and was extremely professional. Daryl had an estimate to me in minimal time. His estimate was broken down in an easy format that didn’t leave any questions as to where money was going. This estimate was lower than others that I had received , all while using better products that other contractors were going to use. Daryl was super accommodating with the time that the work was scheduled to be done. All materials that were needed arrived shortly before the work was to be done which makes things much easier to get the work done and drawing out the process with a contractor constantly having to leave to get materials. My family and I were away while this work was being done. Daryl ran into a few problems (25 year old roof) and kept me up to date as each one arose. Brackettry LLC os a top tier company and the owner is a top tier guy"

"Have been working with Roofing solutions for a couple of years on multiple projects. Every project has been finished quickly and smoothly."

"Gave me the best price and were very easy to work with. The roofing crew worked quickly and left our yard exactly as they found it. I would definitely recommend them if you need a roof."

"They were very nice and stood behind a free inspection of my roof. I would call them again if I have any future needs."