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"very competitive pricing and excellent workmanship. Materials arrived onsite on Monday, crew removed and installed new roof in one day. Very good site clean-up. I definitely recommend Rackley Roofing & Supply."

"We had repairs done to a metal roof. Had it completely rescrewed. This company was good all the way through the project. Their communication is excellent. They were on the job on time fast and efficient. We have had no further roof leaks!"

"My wife and I knew we needed to put a new roof on our house and honestly we were dreading the idea. We found Lioness Roofing and I can honestly say there is no way the entire process could have gone smoother or more perfect. Talon took care of everything, from making sure we had the best rate on the new roof, to coordinating each step and ensuring the incredible quality and smooth install of the new roof. We were always kept in the loop and everything was so transparent. Talon’s attention to detail, honesty, transparency and confidence combined with his expert knowledge and skill gave us peace of mind in a situation where i thought that was impossible. Our new roof looks amazing and I cannot recommend Talon and his crew more! This company truly is the best in the business and has given my wife and I a pro to turn to for life! If you need any hep, look no further than Lioness Roofing!"

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I started discussions with Crestmark in mid-April 2013, receiving an actual quote and invoice in mid-May. They performed the roof repair and it was completed by the end of June, with the work crew doing superior work. With the roof complete, there was approximately $8,000 worth of repairs remaining to be completed. When I had not heard from Crestmark by the second week in July, I attempted to contact them by email and phone but to no avail. I finally made contact by phone shortly into September (four months into our repairs!) and expressed such frustration with the owner that a representative emailed me that afternoon, promising to come by and estimate the materials needed for completion. A week later they came out and partially finished the chimney framing but left it unpainted and none of the facia or soffet work done. On September 19, I received an email from the same representative promising to "get a list of what needs to be finished tomorrow and we will get it done". I have not heard from Crestmark since (today is November 9, 2013) nor has any work been performed. While Crestmark Roofing promised much and their price was fair, the lack of communication and follow-up has negated what should have been a relatively easy success. 

UPDATE

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On November 9, 2013, I provided Crestmark with advance notice of my Angie's List review to allow them an opportunity to responds and/or attempt to remediate our concerns. On November 21, 2013, I received an email stating they were ordering the remaining materials and would have the job completed within 2-3 weeks. However, I heard nothing else from my job representative into mid-January. On January 22, 2014, I contacted the Angie's List POC for Crestmark Roofing, Gary Yates. In contrast to my experiences with the prior representative, Mr. Yates was professional, responsive, and extremely disturbed over how the job had been handled. To his credit, he did not fain concern in an effort to win back business; instead, it appears he made a diligent effort to objectively investigate the status of our job and what led to our displeasure. Mr. Yates kept me informed throughout the 23rd, checking for additional information and clarifying points of confusion. On January 24, Mr. Yates and I met in person, where he apologized for the problems with this job and updated me on the results of his investigation. He assured me that this was an isolated incident involving one of his representatives and took full responsibility for the lack of communications and response. He cleared up several misconceptions concerning the repairs and in my view rescued the reputation of this company. Had I thought to contact Mr. Yates earlier, many if not all of these problems may have been averted.

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"Work was done well and it will probably last the 50 years they advertise. Only one area of roof trim is not flush. Worked around existing gutter guards. However, clean up was not great. They squashed plants in front bed after they asked and I told them to not harm the front flower beds. Moved patio furniture around and didn't put it back when done. Still had old shingle pieces on patio. They bent a gutter baffling. Didn't put gutter down spout extender back. So care for property is so so."

"Wright Construction and Roofing replaced my roof, 2 roof fans and brought the chimney up to code. His work was excellent and he was very easy to work with."

"We listed a roof repair project but ended up with a new roof and gutters. There was damage we didn’t know about so the timing was right! Thank you Lynn’s Home Improvement!"

"From the very beginning, Scott Gunter, the Hixon Company Representative, came to our home well prepared and with plans for an outdoor screened porch and to have a new roof installed. Scott delivered as he said he would, on time, and the best workmanship we could afford. Once here, theHixon crew went right to work. They were on time, quick, but yet, efficient. We couldn't be more happy with the roof. We did install a quality roof with architectural shingles. It was done in two days. There were many, friendly and efficient workers, all here at the same time. They worked very hard and were relentless in their efforts to please my wife and me."

"Thank you Rhino Roofing for making every step of the way easy! Matt was very responsive and explained everything in detail, which was extra helpful for me being that I knew nothing about roofing! He arrived exactly when he said he would. Very professional crew and cleanup was over the top! New roof looks amazing!"

"I can't give them enough stars to say how pleased I am with all that they did. If you are lucky enough to work with Adam he goes above and beyond plus some. I was replacng a roof to sell my house and he went through the inspection report with me to make sure all items were addressed. Roof it forward on the day they replaced the roof was efficient and did a very nice job in making the roof look professional. And they cleaned up really good so you didn't even know they were there."