
Serving Sedona, AZ and surrounding areas
Approved
In business since 2007
Free estimates
Emergency services offered
"Not great. They sub'd out the roof repair, which we didn't know. They repaired our ceiling in the bedroom before we arrived at our new home. Then it leaked again right before we arrived and they sent the same roofer over again and he fixed it again saying the water came in right beside the last spot. The guys from JDS repaired our ceiling again and the skylight in the bathroom. Within a few days it rained and our bedroom ceiling started buckling again and water was dripping everywhere, this time on our furniture since it was delivered and we were now living here. We called right away and demanded that our ceiling be ripped out this time and NOT patched so they could see exactly where the water was coming in. We made the roofer they hired come back and fix it right since it was at the same exact spot and the wood under our tiles was soaked. This time he ripped off the soaked wood and replaced it and put a rubber coating over it and put the tiles back on the right way. Then JDS guys came after the roofer used a hose to test the roof for leaks. The guy from JDS only did part of job then said he didn't know how to finish it so he would have to send someone else. Within a few days another guy showed up. He did his part and said the first guy would be back to finish it. Well, he came back and sprayed the finish on it but did not cover up our new expensive blinds or our new bedding or oak desk, or anything around it like the other guys did the 2nd time they fixed it. After we got up the next morning and were making the bed, we noticed white chunks of stuff on our bedding. That is when we noticed it all over our blinds and other furniture. Needless to say we were pretty upset. I called the office and started to cry, partly because this was the 3rd time we had them out to do this work and because now I felt angry that we paid quite a bit of money for all this work at least twice and we just paid a LOT of money for our new custom made blinds and bedding etc and it was all coated in white paint!! We just retired and worked a long time to afford all this nice stuff. I have to say that John (who owns JDS) is a very up front guy and stands by his work. He was notified and he called the guy who did our job and made him call us and come by immediately. He brought cleaning stuff and cleaned everything to perfection. He said if the white paint spots came back that he would pay out of his own pocket to take the bedding to the cleaners and if it stained he would replace it. He also offered to have our blinds replaced if any marks showed back up on it. I have friends that recommended JDS to us and they have always been pleased. I believe that they are just getting too busy and starting to maybe sub out some work and need to be more careful about who they are hiring, not sure. They did not bill us for the last time they were out after all the problems we had over and over. John does stand behind all his work so in that respect I can say they are very honest. I just wish it hadn't taken three times and all the water damage and hassles to get it done correctly. Had we not arrived at our home when we did, we could have had major damage and mold infestation and great cost. Our deck was rebuilt very nicely with no problems during that job."
























































