Get matched with top siding pros in Tower Hill, IL

"The salesman was great however when it came time for installation, the door was not at all done the way we had thought it would be done. (installer said it could not be done the way we had discussed with the salesman)  Installation took a lot longer than even they anticipated and a part had to be ordered as the installer cut a piece too short.  Anyway it took over a month to finally get the installation finished from the time it was started.  Seems like a long time from when the windows come in until they are even able to schedule an installation.  Their work was good and I assume we will not have any trouble with them.  Since it is a sun porch and it was not completed until the end of Dec., we have not had occasion to try them out.
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"Given the awful circumstances (house fire), we had a great experience with AC Environmental. They were quick, courteous and professional. As with every service, problems can occur. How a company reacts to a problem says a lot to their commitment to the customer. There was a minor problem in removing our asbestos, I called AC Environmental and Dustin was out at our house resolving it within hours! I was surprised and very pleased."

1600 Contracting LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"I called Springfield Gutters to repair/replace a piece of siding that came loose after the big wind. It wasn't a big job and just needed a few nails as I had the siding that had fallen off. The workers came on Sunday though I expected them on Saturday. Granted it was really really cold on Saturday. I would have appreciated a phone call to expect them on a different day. I now have to cancel my backup plan since the siding did get fixed as promised."

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

We pride our company on reliability, great communication, integrity and quality work. We strongly believe in giving our absolute best in all the work we perform. We are experts in our trade and will always keep you educated about the work process. We look forward to earning your business.

"Professional job. They were able to quickly work my roof into their busy schedule."

Kryptonite Home Renovations LLC is a leader in providing our customers with the highest quality service in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you!

"Technician determined due to age of refrigerator the compressor could not be repaired. Technician was very prompt and professional letting me know exactly what was wrong with the refrigerator. However, Choice Warranty decided to give me a buy out of only $450.00. Old refrigerator was a side by side Amana with indoor water and ice. Choice Warranty did not replace my old refrigerator with something comparable as I thought the warranty was going to do. The $450 buy out was hardly enough to buy a basic top freezer model. If I wanted to by a similar side by side I had to pay the difference out of my pocket."

"Seepage Issue Prior To Work Done
We had a minor seepage issue in 3-4 areas of our basement.  Minor meaning small puddles of water develop if and only if we get heavy and long rain storms.  The house was built in 1929 and did not have a sump pump or pit.  
Down the road, we plan to finish the basement, eventually my wife and I agreed to commit to fixing the seepage issue and this is where the story starts.  
( Short story: Brian, his crew, and overall integrity is excellent, I highly recommend Crawlspace/Basement Waterproofing Solutions.  They will sell you what you need and they will make sure you are happy.)    Long Story (I recommend reading):
In the beginning......Getting Quotes
I consider myself to be above average DIY person however fixing seepage is not in my skill set.  I had no idea how much money would be required to fix our seepage issue. My expectation was $3000-$4000.
First we had US Waterproofing out.  They sent a salesman which for me is an immediate turn off.  The salesman was okay but not impressive....to be honest more then a little rough.  In the end, he gave us a quote that was $8000.00.  This was surprisingly and uncomfortably large sum of money plus in my opinion, the proposed seepage solution was in my opinion a solution for a severe seepage problem.  My opinion, up selling; selling me too much. Side note, they did offer financing options that were good.  
 (total time at least 1.5 hours)  
With the US Waterproofing quote in hand, for the next 1-2 week my wife and I continued to discuss the situation.  I was really bummed about the 8k.  Eventually, I got my head together and thankfully did not commit to US Waterproofing.  Instead we put their quote aside and called Perma-Seal.
Perma-Seal came out.  Another salesman another immediate turn off.  However, the salesman was great.  He gave a very impressive presentation that covered the company, recommended products to solve our seepage issue, and what the process would be to solve our seepage issue.  In the end, he first proposed a solution that was super over the top, I believe it was $10,000.00.  After reminding him money is tight and I want a solution for the specific areas of the basement, his second proposed solution was $7900.00.  Not good.  Too much money and my gut feeling continued, up selling; selling to much.  Side note, they did offer financing options that were good however it was simply to much money to commit to.  (total time at least 1.5 hours)
With US Waterproofing quote and Perma-Seal quote in hand and little depression (on my part), my wife and I took another 1-2 weeks to talk.  I almost committed to a quote but thankfully I did not.  Eventually I got me head together again.  I joined Angie's List.  Reviewed the basement seepage businesses in the area by rank and found Crawlspace/Basement Waterproofing Solutions ranked #2.  This was a bit exciting.  I read a few reviews and got even more excited, there was 1 or 2 reviews that seemed to reflect my situation; everyone wants to sell me cashmere when I am confident I only need cotton. 
So I called Crawlspace/Basement Waterproofing Solutions.   Brian the owner and crew chief (immediately impressed) came over to inspect and propose a solution/quote. He gave us a quote for exactly what we needed and it was quick and easy.   Side note, I did tell him I had the other two quotes but I did not show or tell him the numbers and did not tell him our money is tight.  His quote $2800.00.  WOW!  (total time: 40 min)
My wife and I were so happy however I was a bit worried, two businesses quote me $8000 and this guy wants $2800?!?!.  To be clear, the $2800 was for installing a sump pump it, sump pump, the drainage system from pit to outside, drainboards on the walls, trench and install drain tile inside basement, concrete the drain tile inside basement, and cementing my ugly/nasty crawlspace.  His work comes with a warranty for the life of the home and is transferable to the next owner. 
After committing to Brian, 4 days later he arrived with his crew as scheduled.  The crew completed the project in 1.5 days as planned.  During the 1.5 days I closely monitored the crew's work and chatted with them.  Additional, I had a few long chats with Brian.  The entire team is excellent.  Happy, polite, personable, and hard working.  I was very impressed with the team.  When the work was completed, Brian called be twice to ensure we where happy with the work.  There was a very minor cosmetic issue that I mentioned.  Brian immediately setup a guy to come out in 1-2 business days.......the minor issue was fixed (no charge).
Since the completion, we have had 3 long extra heavy rain storms.  No water in basement!  YES!  Wife and I are very happy.
Additional Notes About Brian and His Guys:
Extra work was done and we were not charged.
Brian is personable, 100% kept all promises, sold us what we needed, fun, and maintains a hard working and happy team.
Call Brian!  Do it!
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