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"What I liked most was how professional they were and how they showed up when they were supposed to and got the job done perfect and on time. Would highly recommend."

"He does an excellent job and he does what he says he will do, he sends you pictures when the service is done. He will go the extra mile if anything additional is needed."

"Ritzcraft Pools and Pavers is the worst company I have had to work with yet in this area. The MOST AWFUL EXPERIECNCE. I didn't review for a long time, but I would hate for any of you to go through what I did. We signed a contract in 2021. They didn't start for years. They couldn't figure out permitting, it was due to Covid, I think I heard a hundred excuses. We were instructed to get a survey then a topography survey, so we did. During demo, they cut our MAIN ELECTRICAL LINE as well as our cable lines. FPL had to come out and luckily the demo guy was not killed. Most of the tiles were severely chipped and broken, making edges very sharp and dangerous. If my children were to hit any of these chips and sharp edges, it would be an immediate trip to the hospital. They demanded payment before they would finish the pool, so unfortunately I had to pay everything before it was even done. A few weeks after finishing, it rained. ALL OF THE WATER from the pavers went directly INTO MY PORCH causing damage to all of my items on the porch as well as the bottom of my house. I have videos. They did not use the topography survey and pitched the entire deck to go into my porch! Dave the owner was out and as nice as he could be, promised the world and fixed NOTHING. He said the paver guys would be back out. When they came out MONTHS later they fixed half of the pavers so there is water still coming into my porch, damaging my home, almost 3 years later. The girls in the office do not know much about permitting, business, customer service, or pretty much anything pertaining to the pool business. It's embarrassing for them as a company. They also charged me for a vacuum pump they never installed and refuse to give me a refund. NOW our pool heater went out, $2500 part, and they will not give me my warranty paperwork or any proof of purchase so that I can file a warranty claim. Also, all of the registration paperwork was left outside behind the heater and was soaked with rain because I had no idea they left it there until cleaning yard one day. They NEVER passed inspection. They scheduled inspections without even letting me know and then blamed it on access. I asked several times by email and phone to complete the project and schedule the inspection. I ended up having to schedule the inspection. We FAILED again for drainage issues. I feel so bad, I referred this company to my neighbor and he encountered many of the same problems. They destroyed his new white privacy fence and refused to pay for it. I have been in contact with Sarasota County and will no venture to BBB, but I want to make everyone aware of the nightmare we encountered in hopes you do not have to go through the same thing. I would love to hear back from Ritzcraft but they have been ignoring me for almost a year. DO NOT USE THIS COMPANY, PAY THE EXTRA MONEY, DO YOUR RESEARCH, BUT THIS COMPANY IS AN ABSOLUTE NIGHTMARE TO WORK WITH."

"Eli was great about communicating and came over within a day. He cleaned the pool on the spot. I could see he was what I wanted in a pool service and we agreed to terms. I Recommend!!"

"Dominik and Sarasota Advanced Pool Service is the best swimming pool maintenance we've experienced. He is polite, professional, competent, thorough, dependable, responsible and a clear communicator. He does a great job for a good value."

"Excellent job ! Called in the morning and they completed the task in the afternoon. Great guys and reliable service. This is the second time I have used them. Robert, the owner, handled everything beyond expectations."

"Flawless experience! I will be recommending for pool restoration and repairs."

"It was really tough finding a pool contractor that actually wanted to come to our home and discuss what type of pool we wanted, and where we wanted it installed. The Pool Hero Sales Rep. came to our home 2 times to go over things, and to finalize what we wanted! No one else would do this. Other recommended contractors on your list, wanted to sell us a pool from their office, and have us sign the paperwork, and place a substantial amount of money down, before they came to our home! Seriously, they wanted use to sign a contract north of $70,000,00, without looking the project area over first? I ask myself who would do this with half a brain? Work has not started yet on our pool installation, but so far, Pool Hero's has been fantastic to work with!"