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"Nick showed up on time did a great job serviced our pool heater was very knowledgeable"

"We called them out to check the downstairs shower was not putting out water, and the cartridge was just replaced and to check for a poss water leak upstairs as there was a small brown spot forming on ceiling. They sent out 2 gentlemen. They had the guys out there within an hour which I was super impressed with & they seemed nice & professional. the phone service was excellent when I called in. They looked at the shower and saw that there was no water coming out and told us that it need a new cartridge. We told them that the cartridge was just replaced days ago to try and fix this problem and it didn't work, and that we also tried to blow thru the pipe from the shower nozzle to the cartridge opening and could not get any air thru there. The guys insisted it was the cartridge and they could go no further until they replaced it with a new one. So we agreed, who knows I could have installed it incorrectly or purchased the wrong one. They installed a new cartridge and WOW, no water. They then told us that the valve assembly looks to be installed incorrectly when the cold was built and that must be why theres no water (they couldn't notice this prior to replacing brand new parts?) and that to replace the valve they would need to cut thru the backside wall to gain access and gave us an estimate.
i have a hard time believing the valve was installed incorrectly when the condo was built, as i would think that the original purchaser, the inspector, somebody would have noticed, its possible but doesn't seem likley to me.
My brother thinks the shower worked when we first moved in 6 months ago, but we are not 100% certain. 
We will most likely find someone to come out and give us a second opinion before we go any further.
They did look at the possible leak upstairs and tightened the drain on the tub, which is where they believe the leak was coming from. the spot on the ceiling is small and has not grown in the pst 4 weeks or so.
Overall I would probably not use them again just for the fact that the service guys did not seem to listen to what the symptoms were or the steps we took to try and diagnose the problem before they got here. I understand that the have to work on stuff that a do it yourselfer messed up quite often and can't take my word for anything, but to have to replace a part and then notice that they think the valve is installed upside down is just unacceptable to me.



Update 5-17-2015.  i had another plumber come out for a second opinion. He found that the gals was NOT installed incorrectly but that there was a blockage between the shower head & the valve. I was standing there when he removed the "new" cartridge from the valve & I saw that the gaskets on the cartridge were torn upon installation & it was missing an Oring. So i had to buy yet a 3rd cartridge. i would not recommend this company based on my experience with them & will be contacting them for a refund of the cost of the part they damaged during installation."

"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."

Here at Mad River Pool and Spa LLC we sustain our business on quality and integrity. We are experts in our trade and our commitment to quality from beginning to end of your project. We look forward to earning your business. Call us anytime with any questions you may have. Thanks for your time and have a great day.\n

"Very good. They take care of your appliances. They only charge my $75.00 per call, including the parts. They use refurbished parts most of the time. I would grade it basically to an B, I got the best one going according to most people. There is one in Colorado that will covers everything, but they are only located in Colorado. It can also take three days, or five days, it depends on the time of the year. With air conditioning, it can take more in the Summer time, because I am in Florida. Most of the time they are not that bad. The cover most of my major appliances, my washer, dryer, my pool. My daughter also uses the same company, they have done her washer, dryer, and air conditioner."

Henson Fiberglass Pools is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have over 30 years of hands on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with.

We offer weekly chemical balance debris, skim, and surface wipe down we also offer weekly filter cleaning deep, clean, drain and refill service also start up and winterization services

Pro Shotcrete, Inc., is an innovative and creative provider of air-pressured concrete (plaster) that offers unparalleled quality, service, and value.

The Handy Ramsey Man is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have over 12 years of hands on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!

Brewer Building Services is a locally owned and family operated company that values honesty and integrity in all aspects of our business. Our team of professionals have over 10 years of hands on experience, to provide innovative ideas and suggestions tailored to your projects. We are here for all of your custom needs. Please feel free to reach out at anytime.